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Corsair Vengeance 1400 Dual 3.5mm Connector Circumaural Gaming Headset
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Corsair does not honor their warranties, etc. 04/23/2014

This review is from: Corsair Vengeance 1400 Dual 3.5mm Connector Circumaural Gaming Headset

Pros: The sound is okay.

Cons: I bought a new pair of HS1's, tried to use the CD they came with to install drivers, and/or the software though didn't work with Windows 8. I tried calling Corsair by the # listed on the CD, but couldn't reach anyone in the tech department. Always redirected to a message machine, that was so full of messages I could not leave one. Never did get in touch with anyone from the company via phone. My brother's an accredited I.T. guy, who does house calls and even he couldn't get the CD to do anything. Though he had an idea to use downloadable software online for their 1500 model (comparable, year newer) and that did work... for just under a year, until the the driver in the right ear piece just up and quit a few days ago. By Corsair's own warranty this should be no problem, considering they have a 2 year warranty on them... nope. Online they told me they couldn't replace, nor fix them because I didn't purchase them from an "authorized retailer", though there are no authorized retailers listed on their warranty page, so you can be left wondering whom that is should you go and make the leap. It also says they will not replace anything associated with "normal wear and tear", so what's the 2 warranty for, or cover? Got me? So without saying if you buy online you're s.o.l. Corsair? They don't exactly go into detail. ~L.B.

Other Thoughts: On another related note... my brother got into one of those 1500 models (late last year) and returned them due to a significant lack of bass. I thought it might be that he had not d/l' the software onto his computer like I had, so I tried them on mine and they are not comparable to what's supposed to be an older model, in the HS1's. In summary... Corsair does not honor their warranties, their head sets lack base, and you will be scrambling for their software, because their CD's don't work on new technology. Avoid. ~L.B.


Anonymous's Profile

Display Name: Anonymous

Date Joined: 04/23/14

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  • Last Review: 04/23/14
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