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Pros: I had recently received a refurb z420 on my desk at work... it's a nice machine so I thought I'd update one of my home machines with this z400. The machine arrived and looked good. It appeared to be clean and in good physical condition.
Cons: The description and the invoice both indicated Win10 Pro but the machine I received powered up as Win7 Pro. :-(
While the machine arrived undamaged the box had suffered some abuse from FedEx and 5 of the 8 internal styrofoam packing corners were broken.
Other Thoughts: Newegg issued an RMA and shipping documents for the return, no problem. It's already on its way back.READ FULL REVIEW
This review is from: Pantum P2502W 1200 x 1200 DPI Wireless / USB Monochrome Laser Printer
Pros: Prints quickly and cleanly WHEN it prints.
Cons: Picked this printer up for about $25 on sale and decided to go all out and spring for a Sailner Compatible SPP-PB-210 Toner Cartridge too. Total cost about $50.00. Things started off OK... was a little quirky getting the wireless up... but it worked and printed well for a short while. That was at the start of October. Now it's December 22nd and both the original toner cartridge and the 'new' replacement both cause the LED #2 Orange light to come on indicating that they are 'expired' ... whatever that is supposed to mean. Toner was stored in sealed package in a dry and cool place. How is it expired!?!?
Other Thoughts: I tried this laser because I'm sick of being ripped off by inkjets that dry up, clog and otherwise 'expire.' If I had realized that these toner cartridges are also set to 'expire' I wouldn't have bothered. Not cool. Pantum and Sailner certainly won't be seeing any more business from me.
Since my original 12/22/2015 review this printer has been sitting as I contemplate tossing it in the trash. I decided to give it one more chance and started mucking with it again. Still was getting the "Toner Expired" lights... then when checking the printer settings I noticed the web interface was reporting that the cartridge was not installed. I pulled it out to inspect it for the 100th time... toner seal ribbon was removed properly, the toner chip contacts appeared to be clean and accessible. Then I wet my finger and wiped it across the toner chip contacts... and it came away black with toner dust. Wiped the contacts dry and re-inserted the cartridge... the green lights came on and the printer is now printing (at least for the moment!)
So it you're getting indicator lights on the printer telling you the toner is expired... check the web interface and see if it says the cartridge is not installed. Even if the contacts LOOK clean... clean them anyway and try re-installing the toner.
Right now my doorstop is printing and I've upped my star rating to 3 stars. Pantum has no online support... just a list of phone numbers listed on their web site. They really need to up their game if they want to be successful in this market. I'll update this again if there are any new developments.
Pros: Easy install, good performance, reliable,
Cons: None that I've experienced.
Other Thoughts: I own two of these and am ready to pick up a third. I've used this on a Windows Vista machine, Linux Mint 17, Ubuntu Desktop 14, Win 7 Pro and Home 64 and now on a Windows 8.1 Pro 64 box. It's been pretty much plug and go on all of these Windows systems. On the Linux boxes they were fresh installs with the adapter already in place. Have had NO issues with the two I own.READ FULL REVIEW