Joined on 03/12/09
Very good air cooler, not easy to mount.
Pros: It cools very well, the cooler itself fits into the space available above the cpu socket very well, and half of the mounting system is fairly easy to use and does a good job holding the mounting bracket to the motherboard.
Cons: This is definitely not a cooler you can mount on a pre-existing installation. I've built a LOT of computers, used a LOT of different coolers, and this one is maybe the only one I've encountered where I would say its pretty much impossible to mount on an installed board. There is no way to hold the mount screws to the initial mount bracket, that is the first challenge. I had to put tape over the screw backs to get them to stay in place while screwing on the plastic spacers. Had the engineers who designed this mount simply made the screws to snap into the plastic backer, that would have solved the problem of holding them in place while mounting the back plate, but they didn't. Once the challenge of the back plate was overcome, the actual mounting of the heatsink to the back plate was impossible without some DIY'ing. The cross member piece that actually holds the cooler in place has nothing to KEEP IT in place while you try to mount the cooler to the bracket. I put some double sided tape on the bottom of it to keep it from falling off all the time. Next challenge, trying to secure the cooler in place while not being able to see the screw holes ! This is the reason you can't mount this to an installed motherboard, its *impossible* to see the holes that you have to get the screws to go into without being able to see the bottom/side of the cooler mount. If the motherboard is installed, you can't do this. Period. One other thing. If you have any motherboard VRM cooler, the fan will almost certainly not fit on the front(ie. towards the back of your case), and it overhangs the ram slots *just enough* that the fan likely won't fit on that end either. The wire fan mounts are also the worst I've ever encountered. Virtually impossible to install whether in the case or out. I used the rubber ones and they were fine, but the wire mounts are really, really terrible.
Overall Review: This is a very, very good cooler undone by some poorly considered mounting choices. If the manufacturer would reconsider the mount system(both cooler and fan), it could be on par with the best coolers available.
Effectively no warranty, aside from the Newegg 30 day return.. Don't get suckered
Pros: When it works** a great small card that can really be useful especially in an HTPC setting....
Cons: However. When it FAILS, there is effectively no warranty support. Sapphire employs a second party company to deal with their rma claims. They seem to do everything in their power to discourage any warranty claims, including charging for return shipping of the REPLACEMENT product. So you pay to send the defective product back AND YOU PAY FOR THE REPLACEMENT TO COME TO YOU. Double whammy, you end up spending more for shipping than the card is worth. If its not blatantly illegal to do this in Canada, it is at the least very disrespectful to their customers. My card will go in the trash after just a year of use. It suddenly started crashing the drivers whenever the HDMI drivers were installed. What good is a card with an HDMI output if you can't use it ?
Overall Review: Too bad, good hardware done in by uncaring, unresponsive Chinese company that is only interested in grabbing the cash from the initial sale.
Seriously, do not buy this drive.
Pros: A few dollars less than a non refurb, absolutely not worth the risk because its guaranteed to die.
Cons: Tried two of these, several months apart, both died suddenly and for no reason whatsover. No warranty coverage after 90days means you WILL be out however much you paid, in less than 4 months because the drive WILL die prematurely.
Overall Review: Its obvious, to me, the sellers are completely aware of the fact these drives are guaranteed to die, otherwise they wouldn't refuse to offer an extended warranty for a fee. Extended warranties are USUALLY a guaranteed win for the retailer, except in cases where the product is guaranteed to fail....Very telling that refurb SSD's are pretty much the only product where there is universally no extended warranty options available for purchase.
Do... not....buy....refurb...ssd.
Pros: Cheaper than a fully warranted drive.
Cons: Essentially, NO WARRANTY. I bought a refurb SSD thinking it shouldn't be much of a risk since there are no moving parts. It failed totally and completely at the 6 month mark. Since it was past the 90day warranty period, my money was flushed down the toilet.
Overall Review: Seriously, don't waste your money on something that NEEDS at least a 3 year warranty, they were returned for a reason, and your chances of getting a "good" one are slim to none.
Nice card, none existent warranty coverage/support
Pros: Very nice form factor. Its not only a small card in height, but very short as well. It will fit into cases that won't accommodate any other video card, let alone a slightly higher end card like this. Used mainly for HTPC duties, it performs very well when it works.
Cons: Received an example that worked well via DVI, but after using it via DVI for months, went to use it VIA HDMI and the card crashed Win7 every time the HDMI audio "kicked in". I contacted Sapphire Tech support and they were completely without any desire to stand behind their product claiming any RMA was out of their hands. The third party they use in Canada demands shipping cost of the card to CHINA, AND RETURN SHIPPING COST OF THE REPLACEMENT CARD UP FRONT. So, essentially they demand more than the cost to purchase a whole new card FROM ANOTHER MANUFACTURER, just to RMA a defective card. This is unacceptable and constitutes effectively that the card has NO WARRANTY WHATSOEVER if you're outside of the time frame allowed for return to Newegg. I will in the future purchase from manufacturers who actually provide real warranty coverage.
Overall Review: Too bad Sapphire is such a terrible company to deal with for warranty support. I have in the past bought several of their products, but was simply fortunate to not have had to deal with this ridiculously terrible "support" situation. Never again, and its too bad because they always seem to offer innovative products.
Looks nice but poor quality control
Pros: Beautiful looking case and the materials used are excellent. All aluminum and comes with vibration free mounts for the 2.5" hdd. Can't find a better looking little case
Cons: Not well executed. There's room wasted in this small case by having a ps that doesn't fit well. There's room for one low profile expansion slot, but none was provided. Also, the motherboard stand off holes don't line up with the holes in ANY mini-ITX motherboard, they were obviously put in the wrong place. Only off by afew mm, but enough to make installation a nightmare. Because the stand offs are in the wrong place, the back connections don't line up properly with the cutouts in the I/O shield. Really a fail. because of this total lack of attention to detail.
Overall Review: Too bad about the sloppy elements of design and execution, ruins a good looking case made of great materials.