Joined on 10/19/05
Warranty Bad, Customer Service Worse
Pros: Other then looks, we haven't been able to keep it working long enough to find any. Asus customer service, is an absolute joke. Their so called; 5 year warranty; is an even bigger joke; on us, that is.
Cons: This board didn't work a month, before it lost the video. We called them. It took several days to hear back from them. By that time, we had put a video card in it, & used it for a couple more days; before it lost the video card as well. It took a few more days, to get them to warranty it. They weren't sure if they had another one available. Really? It's about a month old, & they are not sure if they can warranty it, because they don't have a replacement? How re-assuring. In a couple of years; they will most assuredly, have a warehouse full of them; just for warranty purposes. Eventually, they emailed us an RMA, after forcing us to sign a credit card release, saying they could charge us for any reason they chose, & they don't give refunds. How comforting. A couple weeks later, they sent us a board, which was dirty, marked up, & missing all the accessories. How nice. It looked like something they dug out of a trash can, only worse. And of course: It didn't work. After spending a couple hours, removing, & replacing, this sorry piece of junk, with a sorrier looking piece of junk; it still doesn't work. No video. Not only does the onboard video not work; we can’t get any video; even with a video card installed (where have I heard that before?) At least the first one we had, worked for about a month. It doesn’t appear to us; Asus warranty; is worth as much, as the paper it is printed on. At this point, Newegg won’t replace it, so it looks like we are going to have to buy another mother board, if we want this computer to EVER work.
No To Impressed
Pros: None really. It doesn't seem to be any faster then our old processor.
Cons: We bought this for our main frame, in the office. We don't use it for anything except office work. No games, & really no video to speak of. This moring we lost the graphics on the processor. We had to pull another computer apart, to get a PCIe graphics card out of it, because we were dead in the water. Installed PCIe graphics, & the rest of the processor seems to be working. Can't wait to find out how many excuses Intel has; to avoid warranty. Aliene
No Warranty
Pros: None that we found.
Cons: We bought this card in January. It has been having problems for a month now. We emailed their tech support over a month ago, asking for a warranty RMA. As usual; with this Chinese made junk, this company, & various others push; as of today; no reply from the warranty department.
Overall Review: This is the second video card in a row, from Newegg, in the last three years, we have had problems with. We had the same problems getting the other card warrantied as well. We are almost as fed up with buying this Chinese made JUNK, as we are with begging these companies that hawk this Chinese made JUNK; to honor their warranty.
Try To Get HIS To Honor Thier Warranty
Pros: The card worked ok; while it worked. It started putting horizontal lines in the display, before it was two months old. Called HIS about getting it warrantied; they will not answer the phone. Just a recording, & leave a message. Have left several messages; they have not returned the call, in two weeks. Have sent several emails; no reply.
Cons: The card worked ok; while it worked. It started putting horizontal lines in the display, before it was two months old. Called HIS about getting it warrantied; they will not answer the phone. Just a recording, & leave a message. Have left several messages; they have not returned the call, in two weeks. Have sent several emails; no reply.
Overall Review: The card worked ok; while it worked. It started putting horizontal lines in the display, before it was two months old. Called HIS about getting it warrantied; they will not answer the phone. Just a recording, & leave a message. Have left several messages; they have not returned the call, in two weeks. Have sent several emails; no reply.
Not To Good
Pros: None
Cons: Worthless
Overall Review: Don't buy.