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ASRock Z97 Extreme6 LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Verified Owner
  • neweggOwned For: less than 1 day

1 out of 5 eggs Giving these ASROCK clowns a 1 for poor design 08/28/2015

This review is from: ASRock Z97 Extreme6 LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: None - when the basics don't even work, who cares about bells and whistles

Cons: This is my 2nd ASRock board and I feel ripped off. ASRock are straight up CLOWNS. Read on for why..

The manufacturer advertises all the ports are USB 3.0, which sounds like a good feature right? What they don't tell you is that none of your USB 2.0 devices like keyboard and mouse will work. There are some BIOS settings to tweak as far as support of legacy device in advanced > usb, however my NAME BRAND logitech and lenovo devices will still not work. I own 3 pairs of keyboard/mice, NONE worked on this piece of **** motherboard no matter how many settings I tweaked and played with. Long story short I was up til 2am on a work night trying to get this hunk of junk just to let me log into windows. Too bad they weren't SMART and made their stuff BACKWARDS COMPATIBLE. We can't have that, that costs an extra fifty cents not to aggravate the consumer!

So long story short to get around this entire mess I was lucky and still had some old PS/2 Keyboard. Go figure, PS/2 works, but NOT the much newer USB 2.0. So I got my keyboard working and finally was able to get into Windows through the ctrl alt del to logon. Now I run into a new problem. These CLOWNS did not make their driver CD compatible with SIMPLE KEYBOARD COMMANDS, you can not run the disk and use tab, arrows, space, enter to run the various drivers. Again that would make it too easy. Instead, I had to open the ctrl panel > device manager > and direct the LAN drivers and the USB drivers at my CD rom drive.

FINALLY that worked and I had USB mouse in Windows 7. But that was HOURS OF WORK. And If I ever want to format my drive? Who even knows if I will be able to, I'll have keyboard but I'm not convinced I can navigate the Windows install disk without a mouse.

Though someone said there was an on board USB 2.0 mouse port on the board (not through a header) in a review so I will try that tonight because when you install a new mobo you really should just clean reinstall windows, and not use an old installation and update drivers as I was forced to.

Other Thoughts: These guys are clowns.... this is a VERY POORLY THOUGHT OUT MOTHERBOARD. And I can't believe it got any award at all with how poorly implemented and not-backwards-compatible this board was.

For crying out loud, it took me more time to get the kb mouse working in windows (Has ASRock even heard of plug and play?) then to mount my coolermaster evo 212, ram, mount the board and connect all cables.

Why wasn't the BIOS set up from the get-go to automatically be compatible with 2.0 devices, why isn't there backwards compatibility?)

ASRock......... Do better.......... Do MUCH better.......... I am going with another motherboard manufacturer... you burned me on a bad Z87 extreme6, now the z997 extreme6 is a hunk of junk....

Motorola  HK250 Universal Bluetooth Headset (Black) - Retail
  • Verified Owner
  • neweggOwned For: more than 1 year

1 out of 5 eggs Motorola won't support you 01/05/2015

This review is from: Motorola HK250 Universal Bluetooth Headset (Black) - Retail

Pros: None, the manufacturer won't stand behind their product.

Cons: MANY cons. The earloop repeatedly breaks (I've purchased 3 so far), the earpiece falls off and gets lost. The company won't respond to inquiries for replacements. Apparently they think I should buy a 4th of the same product from them just to get a .50 cent piece of plastic and rubber. How about NO.

Other Thoughts: This is a follow up / replacement to my original review. Motorola puts out shoddy products and will not support them.

I bought this headset initially because it had a decent price point and got a lot of good reviews, only to find out the earloop is flimsy and breaks like crazy. I bought a 2nd one and the same thing happened. I bought a THIRD ONE, was overly gentle, and the same thing happened.

I contacted Motorola technical support to ask them where I could purchase replacement earloops and rubber earpieces. They never returned my contact attempts. Motorola additionally doesn't provide any information which would help you buy a generic or aftermarket earloop either.

These people don't care about you.

I bought their Motorola SB6141 cable modem and it was junk too, read my review.

Motorola is GARBAGE from a GARBAGE COMPANY who won't support their loyal customers. Buyer beware.

ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs ** ABSOLUTELY DO NOT BUY THIS MODEM! ** 12/01/2014

This review is from: ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem

Pros: NONE. Read on...

*** Ignore this review at your OWN RISK! ***

I've worked professionally in IT since 1995 with computers, networks, etc.

This SB6141 was recommended by my provider Time Warner (TWC) in the San Diego area on their web page

as being supported and compatible with their service.

I bought it based on their recommendation, and the good ratings it had on newegg. The modem worked

fine for a few months and then began dumping me off the internet 10 or more times a day. This became

very annoying and disruptive to my ability to use Internet.

I called TWC and told them I had service issues. The guy over the phone sent new reinitializations

to my modem, tested, and said there were no outages and that if I was experiencing issues, he finger

pointed at my modem/network. M'mkay..

I performed my own troubleshooting, removing extra cabling, my router, and went directly from the

cable modem to the computer. The issue persisted so it is UPSTREAM of my PC (ie, TWC, SB6141, or

possibly my cable)

I went to the Motorola page and found out they had sold their service contract to a crummy company

called ARRIS. I had one tell me in e-mail I had to check and make sure my signal

levels were within tolerences. When I mailed him back that I was within them, he didn't reply for 2

days, and ignored the screen shot evidence I provided.

I called in and got an EXTREMELY rude tech, I think his name was Bob (not sure). He raised his voice

at me and said YOU ARE NOT A CABLE TECHNICIAN, and was overly argumentative, trying to chase me away

from seeking support. He informed me that despite what I thought, no, there was actually a DIFFERENT

set of tolerences I had to be in, and I was not within them. Because I was not, ARRIS would not

honor the WARRANTY and would not replace the modem. They then finger pointed at TWC and my

network/cabling again saying the signals were off.

So now I'm stuck between 2 finger pointing childish companies who won't support their


Here's what YOU should know about the GARBAGE SB6141:

The downstream power levels required for this modem are EXTREMELY low, they must be -6 to +6. Oh by

the way, TWC does NOT SUPPORT THIS PRECISION, their techs are trained to inform you they can only

adjust to -10 to +10. This means TWC is recommending this JUNK modem that THEY THEMSELVES CANNOT

SUPPORT ON THEIR NETWORK! Also, your upstream power level should be under 51, and not close to 51 at

all or RUDE ARRIS TECHNICIANS will not support you and will Finger Point to your provider.

Meanwhile your provider can not really do much with your signal. All you can do is remove as many

couplers as you can and try to balance the signal as best as you can. Either that or pay for new

cabling run (hundreds of dollars)!

Do NOT WASTE YOUR MONEY on this piece of GARBAGE modem and its GARBAGE support. ARR

Other Thoughts: You have been warned. This is my experience with the Surfboard SB6141, the one I bought was the white one.

Don't buy it. The support is appaling and rude, and they will not solve your issue. You spent your money? Too bad. Take a hike. Buy a 2nd brand new modem to solve your issue. They don't care. As long as they can get you to hang up on them, PRESTO! Service call ticket can be closed, and it cannot be said that they didn't provide warranty support.


Anonymous's Profile

Display Name: Anonymous

Date Joined: 09/04/03

  • Reviews: 19
  • Helpfulness: 11
  • First Review: 08/07/10
  • Last Review: 08/28/15
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