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Keith L.

Keith L.

Joined on 08/20/01

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Top 1000 Reviewer
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100 Reviews
Product Reviews
Seller Reviews
product reviews
  • 111
Most Favorable Review

Nicely Behaved

Transcend JetFlash 600 16GB USB 2.0 Flash Drive TS16GJF600
Transcend JetFlash 600 16GB USB 2.0 Flash Drive TS16GJF600

Pros: For the better part of a year, I have used one of these routinely on computer service calls, commercial and residential. It's been plugged into perhaps 150 computers and laptops, rattled around in pockets and toolcases, sat on car seats in the hot sun, been jerked out of its socket abruptly, dropped, etc. In short, it's been used heavily. I've beaten a lot of USB drives to death. This one's a keeper. Never a hiccup. Just keeps on ticking. Works on every system, whether ancient or new. It's reasonably fast. Cap is lose-able but I haven't lost it yet.

Cons: None worth mentioning. Well, maybe the cap.

Overall Review: I like it. I'm buying another one on the theory I will surely lose it sooner or later. Edit Oct 2016: I have now used this same drive for more than four years. Not one problem ever. Still going strong.

Most Critical Review

Broken

BYTECC BT-2000 USB (Male) to PS2 (Female) Adapter
BYTECC BT-2000 USB (Male) to PS2 (Female) Adapter

Pros: None.

Cons: Messed-up on arrival.

Overall Review: Right out of the package the device was malfunctioning. It had an evident crossover in circuitry between the mouse and keyboard. The keyboard didn't work at all and moving the mouse produced rapid strings of random keyboard characters. (Yes, I had the plugs right.) Its case (the covering over the USB plug and electronics) was oddly ajar and upon opening it I found the internal workings were poorly soldered and therefore impossible to seat properly in the plastic cover. Not worth returning. A total loss. A clear case of quality-control failure by the manufacturer.

Died horribly

WD Black 6TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 256MB Cache 3.5 Inch - WD6003FZBX
WD Black 6TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 256MB Cache 3.5 Inch - WD6003FZBX

Pros: Seemed okay, initially. I needed lots of capacity.

Cons: Didn't age well. I put a few backups on this drive then set it aside in its original box for about a year. Took it out, mounted it, and started to add another backup. The drive failed 30 seconds into the task, and I discovered it was *extremely* hot. Now the system won't even recognize its presence. That's about two hundred dollars down the drain.

Overall Review: I've had bad failures from WD drives too many times. I think it's time to start avoiding this manufacturer.

Extreme problems, HORRIBLE support.

PNY CS900 480GB 2.5" SATA III INTERNAL Solid State Drive (SSD) - SSD7CS900-480-RB
PNY CS900 480GB 2.5" SATA III INTERNAL Solid State Drive (SSD) - SSD7CS900-480-RB

Pros: Not a single one.

Cons: Replaced a failed HDD in a Dell laptop with this drive. Win10 was reinstalled from OEM media. The install took hours longer than it should have. The laptop proceeded to behave horribly, running EXTREMELY slowly at all times. After some hours of setup and updates, Windows indicated the drive needed to be scanned for errors. I allowed that without significant improvement. I contacted PNY and was given the rudest, most outrageously incompetent "support" I have EVER seen from a component manufacturer, and that's saying something. I have been in this business for 30 years! The online chat support person sought every possible excuse to deflect and finally cut off the chat.

Overall Review: Never, ever, EVER buy a PNY drive unless you plan and expect to never require any form of help or support from PNY. I will personally avoid this brand henceforth. Edit, a week or so later: The drive's problems eventually resolved. Windows demanded another error scan for some reason I could not discern, after completion of a major version update. Oddly the scan found nothing, so it's hard to say exactly what made the difference, but I soon noticed the laptop's behavior had improved. Tests showed nominal drive read/write performance on par with specs and given the hardware environment. No thanks to PNY for what I still and will always consider reprehensibly bad support. I'll still never buy another PNY product and that recommendation will go out to all of my clientele.

Win 8.1 Drivers a major PITA

MSI Radeon RX 550 4GB GDDR5 PCI Express x16 (Uses x8) Graphics Card RX 550 AERO ITX 4G OC
MSI Radeon RX 550 4GB GDDR5 PCI Express x16 (Uses x8) Graphics Card RX 550 AERO ITX 4G OC

Pros: Seems a decent vidcard, good for the price. It's working well (but see below) in the system I bought it for.

Cons: Without Windows drivers, ONLY the DisplayPort output was functional. My monitor had no DP input, so I had to use an adapter. The DP output worked ONLY with an HDMI adapter and not with any of the VGA or DVI adapters I had on hand. This behavior made the installation into a major time-waster because until I sorted that out I couldn't even verify that the system was booting up properly, much less contrive to install drivers. The MSI website is a disorganized mess. Win 8.1 driver for this card was literally impossible to find using the site's own resources. Incredibly, the same is true of the AMD site! Only careful searches of third-party sites led to a working link to the correct driver on the AMD site. This one experience alone is enough to make me wonder if I shouldn't be looking to other brands in future. AMD's website design is simply incompetent at minimum. And judging by the dates of the forum posts I found, has been so for a long time. Utterly inexcusable.

Overall Review: But none of that is Newegg's fault. They did their job just fine. The item arrived quickly in fine condition.

Nice Little Printer

Brother HL-L2340DW Duplex 2400 x 600 DPI Wireless USB Monochrome Laser Printer
Brother HL-L2340DW Duplex 2400 x 600 DPI Wireless USB Monochrome Laser Printer

Pros: Easy setup, runs fine. I have clients who use this printer (and some others of its series), so I knew what I was getting. Seems reliable, decent price.

Cons: It comes with a "starter" toner cartridge that runs out far too soon. New cartridges are a bit pricey.

Overall Review: There's an online seller who provides an inexpensive kit that "upgrades" the starter cartridge to a standard one by adding a missing part; and the kit includes a full load of toner. It can thereafter be refilled repeatedly and re-used. The newer version of this printer (HL-L2350DW) uses a different toner cartridge. I found no means to refill or reset its OEM cartridges; which are also about 40% more expensive to buy.

12/28/2017
seller reviews
  • 7

SHIP my ORDER!

Ordered five days ago. Item was supposedly available by "Standard shipping 5-7 days." As of yet the provided tracking number produces no result at the carrier. This is the SECOND Newegg seller who has LIED to me in recent weeks about delivery time. I wait for this order while important work goes begging. These LIES do HARM. I see numerous other buyers complaining of this same thing. Newegg is ONE HUNDRED PERCENT RESPONSIBLE for this. If Newegg doesn't DEMAND honesty from its sellers WE won't GET it. Because this LYING seller isn't given the choice of either being HONEST with Newegg's customers or being BOOTED from its "marketplace," it will simply go on LYING if it thinks that will gain advantage.

On-time
Delivery
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Accuracy
Customer Service
Satisfactory

Liars

Utterly unacceptable delay, deliberate falsehoods from their customer service. Item ordered 12/22. I inquired about the order and was LIED TO that it was "in transit" on 12/28. Meantime the shipping number THEY PROVIDED produces NOTHING on the USPS site and "In Packaging" status on the Newegg site. There is indication whatsoever that it has been shipped as of 12/30. THEY HAVE MY MONEY. I DO NOT HAVE THE PRODUCT. THIS IS THE SAME THING AS THEFT. I NEED THAT PRODUCT FOR MY CLIENT NOW NOW NOW. I HAVE NO USE FOR LIES!

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
12/30/2017

Looks good

Untested as yet, but continuity looks good and the product is as advertised. Quality of the outer jacket is apparently good, no flaws or blemishes. Fittings thread onto my router's connectors and onto one another just fine. A good price for an extension cable of this length.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory