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Richard G.

Richard G.

Joined on 07/24/04

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Product Reviews
product reviews
  • 4
Most Favorable Review

In my experience, better than OEM

PowerStar® Replacement APC BACK-UPS XS 1300VA BX1300LCD REPLACEMENT BATTERY (2) 12V 9.0ah Batteries
PowerStar® Replacement APC BACK-UPS XS 1300VA BX1300LCD REPLACEMENT BATTERY (2) 12V 9.0ah Batteries

Pros: Over the years, these UPS batteries have proven themselves to be fresher and longer-lasting than those sold by my UPS's manufacturer. They perform reliably, providing excellent protection and smooth, safe shutdowns when power fails.

Cons: It should be noted that these are shipped as two separate batteries. Some vendors attach them together. This makes the installation just a bit slower, but it was still quite simple.

Overall Review: I've always come to Newegg for my replacement UPS batteries. They have always provided the best quality and the best overall value.

Most Critical Review

After a year, lots of lock-ups

SMC LG-ERICSSON SMCGS8 Unmanaged Unmanaged 8 Ports Compact Switches
SMC LG-ERICSSON SMCGS8 Unmanaged Unmanaged 8 Ports Compact Switches

Pros: Being used in a home office with a number of computers and a wireless access point. Was a good value when I bought it. Ran slightly warm but performed well at first.

Cons: After about a year of use, the switch started locking up on a pretty regular basis. It is plugged into a good UPS, so I don't believe this was caused by power hits. I started getting a lot of complaints from a VIP user (my wife), so I'm replacing it with a Netgear.

Overall Review: Have had good experiences with SMC in general, so this particular unit may have been a dud.

Lacks too many features

P3 Kill A Watt Electricity Load Meter and Monitor
P3 Kill A Watt Electricity Load Meter and Monitor

Pros: Cheap. Handles some basic needs.

Cons: Extremely difficult to use for comparative evaluations. Even though it has a time counter, it has no reset feature (other than to disconnect it). We bought it to compare different power-save settings on computers over varying periods of time. We would have gotten more accurate data if we could start the sample after the boot up. Also, does not actually provide KWH information. Shows power used in one mode, time in another.

Overall Review: It earned 2 eggs because of the price. We

Customer support worse than bad

LINKSYS BEFSR41 EtherFast Cable/DSL Router with 4-Port Switch 1 x 10/100Mbps WAN Ports 4 x 10/100Mbps LAN Ports
LINKSYS BEFSR41 EtherFast Cable/DSL Router with 4-Port Switch 1 x 10/100Mbps WAN Ports 4 x 10/100Mbps LAN Ports

Pros: Worked okay for about 13 months (12 mo. warranty). Decently designed web interface for setup.

Cons: I was having some connectivity issues (pages from a variety of sites would stop loading, downloads failing) happening from a variety of computers and OS's behind the router. Cable modem metrics showed signal coming into house was okay. Trying to rule out a router issue, I attempted to download the latest firmware, which repeatedly errored-out during upgrade (router still okay otherwise). Decided to call Linksys support about the firmware update issue and had to pay $30 before tech would even translate the error message. After 90 min. with their tech trying the update via a WebEx connection he (1) discovered that publicly posted update binary on the Linksys site was corrupt; (2) installed an update from a non-public source that completely bricked the router. Tech tried to end the call after he destroyed my device, but I spent another 20 min. on the phone waiting for his supervisor. My compensation: a $15 "rebate" for the support call.

Overall Review: Count on the fact that you'll probably be replacing this after a year. I strongly advise against trying to deal with their support people under any circumstances. If a firmware update ever fails, buy a new router.