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Hanafi L.

Hanafi L.

Joined on 11/19/05

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Product Reviews
product reviews
  • 5
Most Critical Review

Don't Do It

TomTom GO 2505 5" Portable Bluetooth GPS Vehicle Navigation System ( 1CQ001902R )
TomTom GO 2505 5" Portable Bluetooth GPS Vehicle Navigation System ( 1CQ001902R )

Pros: Price, Promises, features

Cons: Actual performance. Dealing with TomTom customer service is remarkably frustrating. Every communication takes 2 or more days. They will want you to pay shipping to return defective devices, even those that are DOA. ( you can eventually win that fight.) Then they promise expedited shipping and end up sending Ground.

Overall Review: Do you have masochistic tendencies? You'll be right at home with TomTom and their customer support. I'm due to receive my 5th replacement. after 2 failures they.sent the Go 2535, 2 of those failed and they're sending me a Via 1535. The saga started in March 2013, now September and I've had perhaps 1 month of normal use. You have to persist to be treated fairly. There is an option: just avoid TomTom in the first place.

Better than Nothing

Yamaha Refurbished ATS-1080 Sound Bar with Built-in Subwoofers
Yamaha Refurbished ATS-1080 Sound Bar with Built-in Subwoofers

Pros: HDMI. Sounds better than the built-in speakers in my Vizio. Tech support from Yamaha was helpful during the tricky install.

Cons: Frequently fails to turn on with my Vizio smart TV. Requires remote “power on”. A bit “boomy” a bit too often. Clear Voice is ineffective. Surround Sound?

Overall Review: It’s cheap, so what should one expect?! I EXPECTED an up grade from my elderly Vizio sound bar. I’m not so sure I got one. I’m particularly disappointed with the “Clear Voice” feature. I was looking for more improvement there, and I can’t hear any difference.

Maybe you ought to keep looking

TomTom 5.0" GPS Navigation with Lifetime Traffic & Map Updates
TomTom 5.0" GPS Navigation with Lifetime Traffic & Map Updates

Pros: Traffic monitor, screen size, free map updates, windshield mount.

Cons: Inconsistent performance, Low volume. Voice recognition is inconsistent.

Overall Review: So, my GPS has developed a new problem. The screen registration is faulty. When I press on a letter/number, a different character appears. This makes navigation dependent on the problematic voice recognition. Want to get frustrated? Try dictating an address into the GPS. I am a professional speaker. My diction is very precise. This does not matter to the voice recognition system in the GPS. Sometimes it works effectively, but all too often, it fails miserably. I called and emailed TomTom support, The CS rep walked me through a reset, which did not correct the typing problem. I was then informed that I will receive a new unit to replace this one, which is still under warranty. I received it in September 2013. I was then informed that I would have to pay for shipping. As it happens, this VIA 1535 was sent to me by TomTom, as a replacement for my 3rd, failed TomTom GPS. They sent me this newer model. After some discussions, they agreed that I shouldn't have to pay to send defective models back to them for replacement/repair. This time around, I was told that I would have to pay to ship yet another defective unit back to them. I asked to escalate the discussion to a supervisor. Today, the supervisor emailed me to say that pre-paid mailers are only given out when the device is a maximum of 6 months old. Obviously, they did not look into the records, where they would have discovered that the thing is, in fact, 6 months old! My last email from them, before it was sent out, indicated I would receive it on or around September 9, 2013. Today, being March 7, 2014, is less than 6 months later. Hopefully, others' experiences will be better than mine, although I truly wonder whether TomTom is capable of reasonable Customer Service.

Don't Do It!

TomTom GO 2535 5" Bluetooth Enabled Automotive GPS Vehicle Navigation System (1CT501900)
TomTom GO 2535 5" Bluetooth Enabled Automotive GPS Vehicle Navigation System (1CT501900)

Pros: What it says it can do. Price Screen Size

Cons: What it does.

Overall Review: Let my experience be your guide. This model just isn't ready for prime time. What can I say? "Train Wreck?" "Disaster?" Are you willing to be a guinea pig for TomTom? This is obviously a beta test for tolerance levels. I bought 1, it broke within 2 weeks. They RMA'd it. Sent another. It malfunctioned from day 1. Sent another. Got 2 days use! Read my lips: " Don't Do it!!"

Compatibility Issues

Cradlepoint Black Personal Wi-Fi Hotspot w/ 3G&4G Ready / WiPipe Powered (PHS300)
Cradlepoint Black Personal Wi-Fi Hotspot w/ 3G&4G Ready / WiPipe Powered (PHS300)

Pros: Great idea, strong signal, potential big bucks saver. Potential to connect multiple devices.

Cons: May not work with your phone. Doesn't support my Motorola Photon. Connects, but no internet access.

Overall Review: Check on their website for compatibility with your device. I called Cradlepoint customer support to see if there was a work-around, but no luck.