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QNAP TR-004-US 4-Bay USB 3.0 Type-C (5Gbps) Hardware RAID Expansion Enclosure / DAS

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  • 4 x 3.5-Inch SATA 3 Gaps
  • Hardware RAID controller supports RAID 0, 1, 5, JBOD, and individual disks
  • Usb Type-C 3.0 connection
  • Drive Bays compatible with lock installation
  • Kensington lock

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

QNAP TR-004

4-Bay USB Type-C Direct-Attached Storage with Hardware RAID

QNAP TR-004 facing forward to the right of a USB Type-C cable and two lock keys

The QNAP TR-004 USB 3.0 RAID expansion enclosure allows you to expand the capacity of your QNAP NAS and PC. The TR-004 can also be utilized as a DAS (direct-attached Storage) device, allowing you to directly access its content just by connecting it via USB. The TR-004 features four 3.5-inch SATA drive bays with multiple RAID configuration options and USB 3.0 Type-C connectivity to bring you a highly reliable and secure storage-capacity expansion solution.

USB 3.0 Type-C port icon and text

Comes with a USB 3.0 Type-C port for faster data transfers.

Hard drive and SSD icons

Supports up to four SATA drives for reliable read and write performance.

DIP switch icon

The disk-mode DIP switch changes from Hardware Control and Software Control configurations for setting a RAID group.

QNAP hard drive tray lock icon

Lockable hard drive trays prevent accidental drive removal.

Eject button

Eject button for disconnecting the TR-004 from a NAS or computer.*

* Requires the QNAP External RAID Manager utility.

One touch copy button icon

Instantly back up files from the TR-004 to the NAS using the One Touch Copy button.**

** Requires a QNAP NAS with a one touch copy button when in external drive mode. This feature will be supported in mid-2019.

Effective storage expansion with RAID Support

The TR-004 is an ideal storage expansion solution for PCs, especially for laptops which lack the ability to install larger, higher-capacity drives. Featuring four 3.5-inch SATA drive bays and supporting RAID configuration, the TR-004 provides the ability to store a vast number of files and data and to ensure protection against potential drive failure.

QNAP TR-004 next to a laptop with QNAP External RAID Manager software window open and a USB 3.0 text + graphic connecting to the TR-004

Supports various RAID levels

The TR-004 supports a variety of RAID configurations. Depending on your requirements, you can switch between hardware- or software-controlled RAID modes. Move the DIP switches to corresponding positions for your ideal RAID mode: Individual, JBOD, RAID 0, RAID 1/10 or RAID 5. You can also configure the RAID settings from your QNAP NAS, or by using the QNAP External RAID Manager utility on your computer.

Individual to Software Control switch
Individual Mode

Treats every disk as separate storage space, allowing you to independently access each one.

JBOD to Software Control switch
JBOD Mode

All the disks are recognized as a single drive. This allows optimal storage utilization but provides no data protection.

RAID 0 to Software Control switch
RAID 0 Mode

Data is split amongst the drives. RAID 0 provides the fastest performance but does not protect data from drive failure.

RAID 1/10 to Software Control switch
RAID 1/10 Mode

Half of the total storage capacity is used to store data, and the other half keeps a copy of this data. This provides high data protection at the cost of only being able to use half the installed storage space.

RAID 5to Software Control switch
RAID 5 Mode

RAID 5 requires at least three drives to use and parity information is distributed among the drives, providing optimized storage capacity and protection against one disk failing.

Software Control switch
Software Ctrl Mode

Use this mode to control the RAID configuration from your NAS or computer.

Comparison chart for software ctrl, individual, JBOD, RAID 0/1/5/10 and Multiple RAID RAID mode to show which have NAS expansion, external storage for NAS, External storage for Windows/Mac computers and external storage for Linux computer capabilities. Below the chart is a disclaimer that reads: Linux computers can recognize existing partitions on multiple RAID configurations, but they cannot create new ones.

Flexible storage configuration and management

Compared with other RAID enclosures, the QNAP TR-004 provides software-controlled configurations for greater management flexibility. Users can configure RAID and monitor disk health using the Storage & Snapshots Manager on a QNAP NAS, or by using the QNAP External RAID Manager utility on their computer.

Note: When connecting the TR-004 to a NAS, users can choose to use either the NAS expansion storage mode or the external storage mode.

Purple graphics for the QNAP TR-004 and storage icons + a camera icon

Use Storage & Snapshots Manager to configure the TR-004 as a storage-expansion unit for your QNAP NAS. In addition to RAID configuration, the NAS expansion storage mode supports various NAS functions, including storage pools and snapshots. By choosing external-storage mode, you can use the TR-004 as a DAS.

An iMac and Windows laptop graphics next to graphics for the NAS storage

The QNAP External RAID Manager is a utility for Windows and Mac users to set up, monitor and view the status of their TR-004. Users can easily configure RAID groups on the TR-004 and quickly obtain the status of RAID performance and health at a glance.

Versatile usage scenarios to meet storage expansion needs

The TR-004 meets many storage-expansion requirements for home and work use, including:

A conventional NAS unit being connected to by a QNAP TR-004 via RAID on a green background
Scenario 1: Expand the capacity of your NAS

Use the TR-004 instead of a conventional NAS expansion unit.

A conventional NAS unit being connected to by a QNAP TR-004 via DAS on a purple background
Scenario 2: External storage for your NAS

Use the TR-004 as external storage for your NAS.

Two hands using a laptop with QNAP software open
Scenario 3: Expand the storage space of your computer

Use the TR-004 to provide more space for your computer.

A white-washed image of a desk with an all-in-one desktop PC
Scenario 4: Cross-platform file sharing

Use the TR-004 to quickly move files between various devices with various file systems.

Scenario 1: Expand the capacity of your NAS

The TR-004 provides an alternative method for users to expand their NAS storage capacity. By connecting the TR-004 to their NAS and using the Storage & Snapshots Manager, users can easily configure and manage their storage expansion. The TR-004 supports a variety of QNAP NAS storage and file-management functions, allowing users to build storage pools, find files with Qsirch and organize files with Qfiling.

Chart showing function differences between the QNAP TR-004, UX-500P and other external RAID/JBOD devices

Use the TR-004 as an alternative to conventional NAS-expansion enclosures

As an external-hardware RAID device, the TR-004 operates independently and does not require additional NAS-system resources. When compared with the UX-500P expansion enclosure, the TR-004 uses less NAS-system resources.

Bar graph showing the TR-004's read and write speeds and 10GB file transfer speed

Tested in QNAP Labs. Figures may vary by environment.

Test environment 1:
NAS: TS-932X-2G
QTS 4.3.6.0726 Build 20181011, Annapurna Labs Alpine AL324 quad-core ARM Cortex-A57 CPU @ 1.70GHz, 2GB RAM, Seagate ST1000NM0033-9ZM173 *4, RAID5, Thick volume; Block-based LUN, Disable AIO, SMB3~1
TR-004
QTS 4.3.6.0738 Build 20181023, Samsung SSD 850 PRO 512GB *4, RAID10, Thick volume
UX-500P
QTS 4.3.4.0736 Build 20181010, Samsung SSD 850 PRO 512GB *4, RAID10, Thick volume

Test environment 2:
TR-004:
Volume type: RAID 0; 4 x 1TB Seagate ST1000NM0033 HDD
Client PC: Intel® Core™ i7-7700HQ 2.8GHz CPU; 32GB RAM; Windows® 10 64-bit

TR-004

Scenario 2: External storage for your NAS

Instead of using the TR-004 to expand the capacity of your QNAP NAS, you can use it as a complimentary storage unit for backing up or moving data. It also allows you to physically migrate huge data collections that would require significant network bandwidth. While connected to the NAS, you can monitor the health and status of the TR-004 by using the Storage & Snapshots Manager on the NAS.

TR-004

Scenario 3: Expand the storage space of your computer

The TR-004 can quickly add storage space to your computer. You can use the DIP switch to configure a hardware RAID mode or manage it by using the QNAP External RAID Manager utility. The health and status of the TR-004 can also be monitored by using the QNAP External RAID Manager utility.

Note: The QNAP External RAID Manager requires Windows 7 (or later), Windows Server 2012 R2 (or later) and macOS 10.13 (or later).

Scenario 4: Cross-platform file sharing

From your NAS to Windows, Mac, and Linux computers, the TR-004 is compatible with a wide range of devices. This makes it ideal for quickly moving large files between different devices. The TR-004 is even compatible with devices that use the exFAT file system*, adding further convenience for accessing and sharing files from a wider range of devices.

* To access devices that use the exFAT file system, users must purchase a separate exFAT driver license.

TR-004

Learn more about the Qnap TR-004-US

Model

|
Brand
QNAP
Model
TR-004-US

Interfaces

|
Port USB
1 x USB3.0
HDD Interface
4 x SATA (4 x Bay)

Configuration

|
Form Factor
4-Bay
Processor
Micro processor with hardware RAID

Power

|
Power
External Power Adapter, 65W, 100-240V
4.17W (HDD Sleep Mode), 18.21W (Operating Mode, Typical) With drives fully populated

Environmental

|
Temperature
0 - 40°C (32°F - 104°F)
Humidity
5~95% RH non-condensing, wet bulb: 27°C (80.6°F)

Features

|
Usage
Backup & stream media through personal cloud

Dimensions & Weight

|
Dimensions
6.63" x 6.31" x 8.62"
Weight
4.08 lbs.

Package Contents

|
Package Contents
TR-004 external RAID enclosure
1 x AC power adapter
1 x Power Cord
1 x USB Type-C to Type-A connector cable
2 x Drive tray keys
1 x USB cable clip
12 x Screws for 2.5-inch drives
16 x Screws for 3.5-inch drives
Quick Installation Guide (QIG)

Additional Information

|
Date First Available
January 08, 2019
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
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    • Return for replacement within: 30 days
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Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great product 9/7/2020 7:20:58 AM

Pros: Very easy to instal and configure raid, had it running in 15 min.

Cons: included manual is bad, had to download complete manual from the QNAP website

Overall Review: Works great, quiet and fast

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
3/ 5
Works, but difficult install and boot up Win 10 machine 9/5/2020 8:19:41 PM

Pros: It does work

Cons: Difficult and long restart
Very poor documentation on how to setup as DAS
Not sure it is operating correctly. Is the POST error indicating a problem with the TR004?

Overall Review: Installing the QNAP TR004
I am using the QNAP TR004 as a DAS to a Intel NUC D54250WYK running Win 10. I assembled the 6T WD Red drives (WD60EFAX) in the DAS and set the switch to Hardware Raid 5. I then plugged it in and installed the QNAP software. Once the software came up, it saw the TR004, but I could only see the individual drives in the QNAP software. I had forgotten to switch to administrators, so Disk Manager was not available. Once rebooting to admin and restarting the QNAP app I could see the drives in DiskManager, but saw no way to setup a raid 5 array. After changing the switch to software control and reloading, the red button to setup a raid array was visible (restarted app). I clicked on it and added all 4 drives to the raid 5 volume. Then Disk Manager could see the raid drive and I could format it. After setting up a GPT partition and quick formatting as exFat, I restarted. The system would not boot up, even after trying several times. I unplugged the drive and booted up. Then inserted the usb connector and that finally mounted the TR004 and I reformatted as NTFS doing a full format. A day later I tried rebooting again but it would never quite come up. Many times I got a message “Bios has detected unsuccessful POST attempt(s). Possible causes include recent changes to BIOS Performance Options or recent hardware change.Press ‘Y’ to enter Setup or ’N’ to cancel and attempt to boot with previous settings.”

Pressing Y did no good, because I could see no setting that needed changing. If I press N it would still never boot up if I had it formatted as exFat, but will boot with difficulty if NTFS. Somewhere in there I found that I had to change the DIP switch back to the “Hardware Raid 5” setting. I don’t believe I could ever get it to boot after formatting the raid while it was set to software control. I usually had to pull the usb cable and let the computer boot, then plug in the. TR004 after booting.

It will boot now in the following steps. A long boot time with black screen, then the POST error dialog, I press N, long time again, then it goes to normal boot process. I have never had this problem with any other external drive, exFat or NTFS. I am still looking for solutions.

Did you find this review helpful?
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Easy, Cost Effective Expansion 7/9/2020 7:35:23 AM

Pros: Great for Direct Attachment to computer or expanding your QNAP this is an easy and solid choice
Hardware RAID is great to reduce overhead
Software RAID is an option as well.

Cons: Goes to sleep, power down mode creates delays in initial access times.
Careful not to cause the USB plug to disconnect because you can be subject to data loss.

Overall Review: Recommend the purchase.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
NAS in my house 5/9/2020 4:53:33 PM

Pros: cost, after my first choice order was cancelled by synology nas.

Cons: Direction to set it up is pitiful !!

Overall Review: I went online and watched their video which was not great. Downloaded their software to setup/ format the 4 - 4terabyte drives I had in it, when I ran the software it formatted not only the hard drives in the qnap, as well as my spare hard drive in my computer !! I was and am p. o. !! I now need to rebuild all of my data from backups, on other drives and discs, I am not happy. this will take me a lot of time. I do not recommend it until they improve the documentation and software directions.

3 out of 5 people found this review helpful. Did you?
Anonymous
Ownership: 1 week to 1 month
Verified Owner
4/ 5
works 1/18/2020 1:09:44 PM

Overall Review: ok - price was good

1 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
2/ 5
The Minimal DAS 1/7/2020 5:09:14 PM

Pros: Holds 4 Drives.
Reasonable DAS (Direct Attached System)
RAID 0,1,5,10
JBOD
Windows and Linux detected the device without requiring drivers being loaded.

Cons: Only software you can use with this is the QNAP External RAID Manager
Does not support S.M.A.R.T over USB
QNAP External RAID Manager is useless if a drive fails. You get a big fat connect a device.
QNAP External RAID manager doesn't support a full S.M.A.R.T readout or allow you to do S.M.A.R.T tests
You have zero control really to monitor the heath of the drives it holds.

Overall Review: They really push this being used with their QNAP QTS software as a DAS connected to their software.

That is basically as NAS O/S on its own. If you opt to use Linux or Windows vanilla/minimal, you have zero control over any health monitoring of the drives. You can only

So if you buy this. Be aware at the time of this write up you will have no way to monitor the drives health or be able to even do a RMA with the drive manufacture to tell them what smart attribute has failed.

I would like them to enable full S.M.A.R.T data reporting at the controller level and/or software side.,
Give us the ability to read the S.M.A.R.T on the drives while the TR-004 acts as a DAS.
Email support feature if the device software detects a smart attribute(s) change

I already took my suggestions up with QNAP support and they really didn't seem to care.

All my WD4003FZEX-00Z4SA0 are detected at 3Gbps rather then 6Gbps

Windows Disk Management will not allow you to use its build in RAID function with this device even if you have the hardware or software set to JBOD , Same applies to converting to a dynamic disk.

Overall. This should have been cheaper for what it currently actually does. I kind of regret buying this.

I even bought a Intel NUC to manage this as the other "NAS rebuild solutions" sucked and i'm not in the market for a enterprise solution ether.

11 out of 13 people found this review helpful. Did you?
Ownership: 1 day to 1 week
Verified Owner
1/ 5
DOESNT WORK WITH WINDOWS 10 12/12/2019 10:51:51 AM

Pros: - Easy to install hardware
- Works well on MAC

Cons: - Does not work with Windows 10
- Software will not recognize device in Windows 10

Overall Review: Waste of time. Qnap's customer service treats you like a child. Dont buy.

3 out of 5 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Good Budget Alternative 11/30/2019 11:34:30 AM

Pros: -Easy setup.
-Good software.
-Hardware RAID is easy to use.
-Quiet.
-Maintains good temperature.

Cons: -Seems "flimsy", especially the drive trays.

Overall Review: I would recommend this to anyone looking to increase storage on a budget. I loaded it with 4 8TB WD red drives and connected it as a DAS for a home network/htpc. Thus far it is working flawlessly.

3 out of 3 people found this review helpful. Did you?
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