Is the RAM soldered onto the NAS motherboard so 4G is what you get and no way to upgrade?

The NAS comes with 4GB DDR4 RAM, and the maximum memory capacity can be upgraded to 16GB, indicating that the RAM is not soldered and can be upgraded.

Questions & Answers: QNAP TS-462-4G-US 4 Bay Desktop NAS with Intel Celeron Dual-core Processor with M.2 PCIe Slots and PCIe expandability and 2.5GbE (2.5G/1G/100M) Diskless System Network - Storage

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QNAP TS-462-4G-US 4 Bay Desktop NAS with Intel Celeron Dual-core Processor with M.2 PCIe Slots and PCIe expandability and 2.5GbE (2.5G/1G/100M) Diskless System Network - Storage

Dual-core Intel Celeron N4505 2-core/2-thread burst up to 2.9 GHz with 4GB DDR4 RAM (16GB Max)
2.5GbE (2.5G/1G/100M) ports accelerates file sharing across teams and devices or streamline large file transfers
Dual M.2 PCIe Gen3x1 NVMe SSD slots enable cache acceleration or SSD storage pools for improved performance
PCIe Gen 3 slots allow for installing additional Network adapters or QM2 cards
Multiple USB 3.2 Gen 2 ports (type-A) with up to 10Gb/s transfer speeds, allowing compatibility with newer, faster USB drives/expansion enclosures for transferring large media files
Centrally store and organize personal or family photos, music, and videos
Effortlessly backup your Windows Computers with QNAP’s NetBak Replicator software and Mac computers with Time Machine
Securely access your Files from anywhere with MyQNAPCloud

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