





Does this adapter support video output to monitors?
Yes. It supports 4K video output via DP Alt Mode. Make sure your laptop, tablet, or phone has a USB-C port with video support (DP Alt Mode or Thunderbolt), as many phones do not support video output.
Why am I only getting USB 2.0 speed on my phone?
Many phones and tablets only support USB 2.0 data rates. The adapter will match the maximum speed your device supports, so slower speeds are normal if the device itself is limited.
Why am I not getting the full 40Gbps transfer speed?
Full 40Gbps speed requires a USB4/Thunderbolt cable and a device that supports USB4 or Thunderbolt 3/4. If either your device or cable does not support these speeds, the transfer rate will match the lower specification.
Will charging speed be affected?
No. The adapter supports up to 100W Power Delivery fast charging. Actual charging speed depends on your charger, cable, and device.
Can this adapter damage my device’s USB-C port?
No. The adapter reduces wear on your device’s USB-C port by absorbing the stress of frequent plugging and bending. Mild warmth during fast charging or data transfer is normal and safe.





Does this adapter support video output to monitors?
Yes. It supports 4K video output via DP Alt Mode. Make sure your laptop, tablet, or phone has a USB-C port with video support (DP Alt Mode or Thunderbolt), as many phones do not support video output.
Why am I only getting USB 2.0 speed on my phone?
Many phones and tablets only support USB 2.0 data rates. The adapter will match the maximum speed your device supports, so slower speeds are normal if the device itself is limited.
Why am I not getting the full 40Gbps transfer speed?
Full 40Gbps speed requires a USB4/Thunderbolt cable and a device that supports USB4 or Thunderbolt 3/4. If either your device or cable does not support these speeds, the transfer rate will match the lower specification.
Will charging speed be affected?
No. The adapter supports up to 100W Power Delivery fast charging. Actual charging speed depends on your charger, cable, and device.
Can this adapter damage my device’s USB-C port?
No. The adapter reduces wear on your device’s USB-C port by absorbing the stress of frequent plugging and bending. Mild warmth during fast charging or data transfer is normal and safe.



































