Q & A:
Q: What should I do if the Bluetooth adapter doesn't work?
A: If your computer already has Bluetooth, please disable your computer's built-in Bluetooth first and then re-plug the dongle into the computer. (Please refer to the steps in the User Manual)
Q: How far actually the Bluetooth adapter transmission distance is?
A: The wireless Bluetooth Adapter is equipped with an extra-long antenna, and the one-way transmission range in open spaces can reach 328ft/100m.
Q: Will this Dongle work with PS3, PS4, PS5, Switch or Xbox?
A: No, it can not be used directly on PS3, PS4, PS5, Switch, or Xbox Console, but it works with Game Controllers.
Q: Which system does it support?
A: No driver installation needed for Windows 8.1, 10, and 11. For Windows 7 drivers is needed, drivers can be downloaded from the included CD or web. It does not work with Mac OS/IOS, Linux, TVs, Car Stereo systems.
Q: Is it possible to support multiple devices simultaneously?
Up to 7 different types of devices simultaneously.