Question 1

Is your power adapter compatible with one requiring 120V. 60Hz, 19 watts with an output of 12VDC & 1000mA?  I dropped mine for my homedics back pleaser - and I guess it didn't like that !  What makes these power adapters so sensitive that they can break from a small fall?

Accepted Answer

You Would Be Better Off with New Egg Item Number 9SIA4RM1H23072 which is nearly an exact replacement for the one you dropped.

Question 2

Is the 12 vdc plug a female contact  or a pin contact ?

Accepted Answer

It's a standard size male contact as shown in the picture. Center Positive

Question 3

I have this item but lost the US plug clip.  It doesn't work without it. Do you sell this part or know where to get a replacement one?

I don't know if it will help but, I also have an ac adapter made by Union East (model ace024a-12) that came with an external Seagate drive that uses this same clip.

Thank you 
Matthew Schmidt

Accepted Answer

Hello, Thank you for contacting us in regards to your question. Please contact the manufacturer directly for replacement parts: Website: http://www.startech.com Support Phone: 1-800-265-1844 Thank you, Newegg Support

Brand	StarTech.com
Model	IM12D1500P

Type	AC Adapter
Changer Type	Power Adapter
Color	Black
Cable Length	No
Specifications	Input Voltage: 110 ~ 240 AC Input Current: 0.8A Output Voltage: 12 DC Output Current: 1.5A Color: Black Cable Length: 4.5 ft [1.37 m] Center Tip Polarity: Positive Plug Type: M

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StarTech.com IM12D1500P 12V DC 1.5A Universal Power Adapter

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Item#: 9SIA6ZPK9Y3400