Question 1

Does the drive come with a SATA cable?

Accepted Answer

No, SATA cables are usually provided by the motherboard manufacturers. If you've used those already, you'll need to buy a couple more, but they are cheap.

Question 2

Using for a 4-drive RAID in a RAID Enclosure??

Accepted Answer

Hi Customer,

Thank you for contacting TEAMGROUP Customer Service.

Our SSD is designed for basic consumer setup and our SSD is used as internal storage. If you need a RAID-enabled SSD, you may contact the device manufacturer of compatible RAID SSDs.

Please be advised that we are unable to guarantee the functionality of our SSD if you are using an enclosure because it is using a different interface than it was designed for.

TEAMGROUP warranty is not covered for third-party software/accessories (SSD enclosure).

If you have other concerns, feel free to let us know.

For Tech Support visit our TEAMGROUP Official website >> Support >> RMA Center >> Inquiry Service
For Warranty page information: TEAMGROUP Official website >> Support >> RMA Center >> Warranty Policy
For return, repair, or warranty concerns: TEAMGROUP Official website >> Support >> RMA Center >> Request a Repair

Best regards,
TEAMGROUP

Question 3

Looking to upgrade my SSD. Can this replace old Team Group L5 3D 2.5" 480GB SATA III 3D NAND Internal SSD?
My PC is few years old and running AMD Ryzen 5 and ASRock X470 Master SLI/AC AM4 AMD MB.

Accepted Answer

I use these as main SSD in my new towers that i  build with Ryzen 7 processor. You should have no problem with this upgrade. They r fast. decreased my boot time by over 10 seconds.

Question 4

I had problems with a 240GB TeamGroup CX1 drive not waking after sleep in Windows, I was forced to disable sleep. Anyone experienced problems like this with the CX2?

Accepted Answer

Hi Rob,

Thank you for contacting TEAMGROUP Customer Service.

May we know the exact make and model of the device that you are using for further technical consultation? We suggest sending us an email through TEAMGROUP's official website.

If you have other concerns, feel free to let us know.

For Tech Support visit our TEAMGROUP Official website >> Support >> Inquiry Service
For Warranty page information: TEAMGROUP Official website >> Support >> Warranty Policy
For return, repair, or warranty concerns: TEAMGROUP Official website >> Support >> Request a Repair

Best regards,
TEAMGROUP

Question 5

Does the Team Group CX2  2TB have TRIM?

Accepted Answer

TRIM is part of the OS, not the drive

Question 6

How do you find out how much (if any) caches (DRAM/SLC/etc) an SSD has... if the manufacturer doesn't put it in their specs?
cheers, Mac

Accepted Answer

I would guess that if they don't put the amount in the specs, the part doesn't have it. Look at the price of the SSD too, much cheaper than others. It's gotta be ram-less.

Question 7

Does the product arrive as advertised?

Accepted Answer

The product is praised for its excellent read and write speeds, making it a strong performer for both booting and general usage. Many users highlighted its ease of installation and setup, which is especially beneficial for those upgrading older systems.

Question 8

Hello, This is product compatible with PlayStation 4, and will it not short time for it??

Accepted Answer

Hi Customer,

Thank you for contacting TEAMGROUP Customer Service.

Upon checking PlayStation online resources, the PlayStation 4 can support TEAMGROUP CX2 SSD.

In addition, we would like to inform you that it really depends on how you use the TEAMGROUP CX2 SSD. To make sure our SSD lasts as long as possible, it is best to use it in the way we recommend. Please check the TEAMGROUP website for more information.

TEAMGROUP website -> SSD -> 2.5-inch SSD -> TEAMGROUP CX2 SSD

If you have other concerns, feel free to let us know.

For Tech Support visit our TEAMGROUP Official website >> Support >> Inquiry Service
For Warranty page information: TEAMGROUP Official website >> Support >> Warranty Policy
For return, repair, or warranty concerns: TEAMGROUP Official website >> Support >> Request a Repair

Best regards,
TEAMGROUP

Question 9

Why does Overview claim MTBF 2,000,000 hours but Specs say 1,000,000?

Accepted Answer

Hi Joe,

Thank you for contacting TEAMGROUP Customer Service.

We would like to inform you that the TEAMGROUP CX2 SSD MTBF is 1,000,000 hours. We appreciate your feedback and, we already submitted an escalation to correct the information. We apologize for the confusion.

If you have other concerns, feel free to let us know.

For Tech Support visit our TEAMGROUP Official website >> Support >> Inquiry Service
For Warranty page information: TEAMGROUP Official website >> Support >> Warranty Policy
For return, repair, or warranty concerns: TEAMGROUP Official website >> Support >> Request a Repair

Best regards,
TEAMGROUP

Question 10

Does Team Group include a cloning software with this drive?

Accepted Answer

Hi Customer,

Thank you for contacting TEAMGROUP Customer Service.

We would like to inform you that our SSDs come with hardware only. If you are looking for cloning software, we suggest finding other sources on the internet.

If you have other concerns, feel free to let us know.

For Tech Support visit our TEAMGROUP Official website >> Support >> Online Service
For Warranty page information: TEAMGROUP Official website >> Support >> Product Warranty
For return, repair, or warranty concerns: TEAMGROUP Official website >> Support >> Maintenance Service

Best regards,
TEAMGROUP

Questions & Answers