Question 1

Does remote access work? I've read a few reviews where people have problems with it.

Accepted Answer

Depends on whet you mean by "remote access" and "problems".   By "remote access" do you mean cloud access? If yes, then the answers is remote access works if you follow their instructions.  These instructions are clearly explained in the tool gui.  You will need to create a user and assign the "TNAS.online" permission.   By design, the "admin" lacks this privilege.

I was able to access the NAS using the terra-master remote access tool.  You won't find it in the available downloads for this model.  It is availabl, however, under the F2-NAS2 model downloads.  I personally don't care for cloud access, especially since you must open the DMZ on your router for it to work.  Instead, I simply   forward the TNAS HTTP port to the NAS and can still have my firewall in place.  I really need this NAS only as a backup for some of my media so my main interest is to connect using SAMBA and NFS.  Both of these work perfectly (so far).  Overall I'd recomend it for entry level stuff.  I have 7 NAS server on my LAN and QNAP is my choice.  I hope this helps.

Question 2

Can you expand the RAM on this?

Accepted Answer

I'd really check with the manufacturer before attempting any hardware modifications.

Question 3

This is very misleading. It says "Included HDD Capacity: 16TB (2 x 8TB)" in one place, but in one of the pictures, it says "HDD not included." Based on the price, I would suspect that the latter is correct. Which is correct? If there are indeed no hard drives included, you should remove where it says "Included HDD" lest someone accuse you of false advertising.

Accepted Answer

I can confirm that drives are not included with this unit.  I didn't think they would be when I purchased this and never even realized there might be confusion until this was mentioned.

Questions & Answers