Need Attention
| For USB C device: | If you want to work with USB C host devices, you'll need a USB C to A adapter, as it won't work directly with a USB C to A cable. |
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| Input Tip: | It is a USB switch without an hdmi port and it does not support two computers sharing a single display. |
| Please do not connect the device through a hub instead of directly connecting it to the USB port on the computer motherboard, as this may cause unstable signal transmission, the device may not be recognized or the connection may be interrupted. | |
| Output Tip: | Not suggested to connect wireless devices to USB 3.0 switch due to 2.4Ghz co-channel interference (industry problem). If the wireless network is affected, please set your router from 2.4GHz to 5GHz. |
| The product is designed for data transmission and does not support video transmission. | |
| Package Content: | USB 2.0 Switch * 1 USB A to A Cable * 2 (5FT/1.5M) |
| To ensure the stable operation of the device, please try to use the 1.5M USB A to USB A cable included in the package to connect the device. If third-party low-quality cable or too long cable may cause unstable signal transmission and lead to disconnection | |
| About Power Supply: | Under normal circumstances, the device can be used normally without an additional power supply. However, when using high-power devices such as printers and mechanical keyboards, please connect the device to an additional power supply to ensure that the device will not fail to work properly due to insufficient power supply. |
| The product charging port is a UBS C and the package does not include a USB-C charging cable and a power adapter. If power is required, please use a 5V 2 A power adapter to power the device. Other non-standard charging adapters may cause the device to not work properly even after being powered. | |
| About PC is sleeping: | If the USB device is disconnected after the PC is awakened from sleep mode, it may be caused by the energy saving mode. Please turn off energy saving and try again. |
| [Windows] 1. Control Panel > System and Security > Power Options > Select the "Change Plan Setting" option next to your current power plan > Select "Change advanced power settings"> "Power Options"> "Expand the USB Settings section and double-click USB selective suspend setting."> Select "disable". | |
| 2. Device Manager > Universal Serial Bus controllers > right-click all hubs that have been detected > select "Properties"> Power Management > deselect "Allow the computer to turn off this device to save power." | |
| [Mac] Please follow the below steps to disable the Mac into auto-sleep to see if the issue can be solved: System Performace > Battery > Disable "Prevent computer from sleeping automatically when the display is off", and disable "Enable Power Nap while plugged into a power adapter". |
UGREEN 2 INPUT USB Switch
1 USB C & 3 USB A OUTPUT
KVM/ HDMI Switch
Ugreen Nas, Easy Storage