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Q1: What real-world speed should I expect on Windows and macOS?
A1: Real-world throughput varies by host and network. Typical results are ~9.4Gbps on Windows and ~6.7Gbps on macOS when using a 20Gbps+ USB-C port, 10GbE equipment, and Cat6/Cat6a cabling. On macOS, use “Autoselect” instead of “5000Base-T” for higher speed.
Q2:How can I get higher speed?
A2:You can get 10Gpe speed through plug on your device, except when you plug it into a thunderbolt device, such as MacoOS We recommend you to follow these steps if you face this problem. please ensure the following conditions are met to achieve higher speeds: ******Your Ethernet cable is Cat 6 or higher. ******Your router or switch port supports 10 Gbps speeds.*******Your internet service provider (ISP) provides a plan with 10 Gbps bandwidth. *****The latest network drivers are installed on your system. *****You can get a better experience when you use a USB 3.2 Gen 2x2 (20Gbps) USB-C port or higher. *****If there are other questions or problems, please let us know.
Q3:What settings on my switch can affect adapter performance?
A3:Check the Flow Control setting on your device. If it is enabled, disable it and test again.
Q4: I’m not getting the expected network speed with this adapter. What should I do?
A4: Install the latest Realtek PCIe FE/GbE/2.5GbE/5G/10G driver. Although the adapter is plug-and-play, the default system driver may limit performance. Updating the driver may improve speed and stability.
Q5. Is it normal for the adapter to get warm?
A5: Yes, it may feel warm during heavy data transfers. Keep it in a well-ventilated area.
Q1: What real-world speed should I expect on Windows and macOS?
A1: Real-world throughput varies by host and network. Typical results are ~9.4Gbps on Windows and ~6.7Gbps on macOS when using a 20Gbps+ USB-C port, 10GbE equipment, and Cat6/Cat6a cabling. On macOS, use “Autoselect” instead of “5000Base-T” for higher speed.
Q2:How can I get higher speed?
A2:You can get 10Gpe speed through plug on your device, except when you plug it into a thunderbolt device, such as MacoOS We recommend you to follow these steps if you face this problem. please ensure the following conditions are met to achieve higher speeds: ******Your Ethernet cable is Cat 6 or higher. ******Your router or switch port supports 10 Gbps speeds.*******Your internet service provider (ISP) provides a plan with 10 Gbps bandwidth. *****The latest network drivers are installed on your system. *****You can get a better experience when you use a USB 3.2 Gen 2x2 (20Gbps) USB-C port or higher. *****If there are other questions or problems, please let us know.
Q3:What settings on my switch can affect adapter performance?
A3:Check the Flow Control setting on your device. If it is enabled, disable it and test again.
Q4: I’m not getting the expected network speed with this adapter. What should I do?
A4: Install the latest Realtek PCIe FE/GbE/2.5GbE/5G/10G driver. Although the adapter is plug-and-play, the default system driver may limit performance. Updating the driver may improve speed and stability.
Q5. Is it normal for the adapter to get warm?
A5: Yes, it may feel warm during heavy data transfers. Keep it in a well-ventilated area.