Question 1

Does this include all the cables you need to set up the rig with a headset and phone and how comfortable is the headset?

Accepted Answer

The headset itself is the headset. Comes with everything you need. I set my phone on my desk in front of my keyboard, and simply press the button on the RIG mixer to take a call while still hearing whats going on.

Lovely piece of kit. It is VERY comfortable. And the first night I had it I forgot I was wearing it. Very light weight, yet sturdy build quality. I am one who takes care of his gear as well, and suspect this will last me a long time.

It includes the cables to plug into your gaming console/pc, or take it on the go with a detachable boom cable.

My personal PC when running fiber optic for audio, is a little quiet, but this is using onboard sound card. I suspect with a powered card, or even a DAC it could be MUCH louder. it is still plenty enough noise, but sometimes I like to crank it to 10.

the surround sound when running optic is great, and this thing has crisp sound. I enjoy it, and do not regret my purchase.

Also, with Windows 7, painless setup. plug and play baby. no "secondary program" nonsense.  I even called plantronics customer support with this headset on plugged through my phone.

One thing I will note and it could just be my phone: When I take a call, the person on the other end notices the way I sound is lesser quality then just holding the phone to my ear. Android galaxy S3.

Question 2

Anyone else having a problem with the mixer breaking after a couple flips from cell to USB/Stereo?

Only did it a couple times (total) and it's not going back to in game, like the switch isn't closing a circuit? Could just be my own issue.

Accepted Answer

Hello Andrew, We apologize to hear about this. This item is covered by Newegg.com's Standard 30 Day Return Policy for a replacement or a refund. Please contact our customer service department by calling us at 800-390-1119 and we would be glad to assist you. Thank you, Newegg Support

Question 3

Is this the universal model comparable with PC & Xbox 360?

Accepted Answer

Yes it is.  You can use it for both. Comes with both pc and xbox attachments.  As well as a separate cable if u just want tobuse them as headphones without the mic.

Question 4

Can The Plantronics RIG be connected to Home Phone (Not Mobile Phone) to use for Work? Are The Mic on Plantronics RIG Noise Canceling?

Accepted Answer

I was able to rig it in a way that I had the cable that would plug into the cell phone plug into my laptop which does us a 4 Pole 3.5mm to the RIG and then for the *Game* setting I had my rig plugged into the 2.5mm Jack for telephone which you could use for home phone or work phone which it does work for audio.

Question 5

What is the difference between this and the Plantronics Rig 7.1 Surround Sound USB Gaming Headset + USB Amplifier?

Accepted Answer

Its essentially just that, there is a 7.1 Surround Sound Version, and there is just a general stereo Headset

Questions & Answers