Question 1

can this headset be used while charging?

Accepted Answer

Yes. But it has a 1-ft cable and a 4-ft cable, and since I had to use the 4-ft cable to plug the stand in to my PC, it isn't practical to wear it while it's plugged in to a 1-ft cable.

Question 2

So I bought this headset and I have all the cables plugged in. The optical cable is plugged directly into my motherboard and it sounds great. Only downside is that I cannot get the microphone to work. I have tried tweaking many different things with no success. I have not tried unplugging the optical cable and running solely off of the usb cable but I will try that. Do I need a dedicated sound card for this headset to fully work? Any info or suggestions would be great.

Accepted Answer

Hey man I got these too, the mic goes through the USB not the optical so that it can be compatible with ps3/xbox.   You just need to go into your recording settings from the volume button in the bottom right and select the USB Skullcandy options for your microphone device.

Question 3

i have a few questions about this. ^^

1) do i need the optical drive for 7.1 sound on the PC? or will the USB cable will do?

2) can I use this wired? i want this for a laptop so i was hoping the USB would provide the 7.1 sound without the wireless tower

3) tower uses battiers or the headset does? or is it rechargable?

thanks guys :D

Accepted Answer

the headphones will produce the 7.1 sound it will come with usb cables 2 of them 1 to the computer an one to the headset to charge it.

you can use them wired while you are on them but i suggest you buy an additional longer cord or because the cord to charge is only long enough for it to charge on the stand so its very short. i used my ps3 controller cord to charge it for long distance if im still use while i play. its same as ps3 charge.

no batteries needed for these headsets. they have best range for headsets ive used thus far an ive used astros logitechs corsair 2000 vengeance an turtle beaches px5s.. these are by far best ive used. you can charge it over an over no need for batteries all USB.

Question 4

So, if you want to use this with a computer, do you plug a cable from the little stand to the tower?

Accepted Answer

That's pretty much all that you have to do. Just plug in the USB to the computer and the opposite end to the stand.  The headset comes with a USB cable to make it easier. Then once it is all plugged in the drivers will install and it should work.

Question 5

I have these hooked up to my PS4 and the audio/mic works fine.. however, i can barely hear other players talking.  I have the volume maxed out and set the voice to be louder then the game.

Anyone know if there's a way to turn up other players? 
(this happens in game and in the PS4 chat room)

Accepted Answer

I have never experienced this issue. Of course I have not tried them with a PS4. Only thing I can suggest is adjusting the voice/game balance and you appear to have done that. I would contact customer support.

Question 6

No manual or drivers? This headset is very confusing, and I'm not sure I'm using it right. Is there a more detailed manual than the short one that comes with the headset? And I'm not sure I'm getting the surround sound that is advertised, do I need to install any drivers?

Accepted Answer

If you aren't using the optical cable you won't get the surround sound feature, just normal stearo, there should be a blue light on the front of the stand, if it's on, the surround sound should be on, and plunging in the usb to your pc should install the driver automatically, mine works fine and all I did was plug it in.

Question 7

Are these headsets compatible with mobile devices???

Accepted Answer

This headset syncs to a base station that acts as a charging station and receiver/transmitter.  The base station is plugged into the computer's USB port.  If you're willing to carry around the base station with you then it would work, but that's not probably what you think of as "mobile".

Question 8

Having problems using with my xbox one. Have my xbox connected via hdmi to a computer monitor that does not have built in speakers and i have the wireless hub plugged into the optical port on xbox and i get no sound. works perfectly fine on my pc but not sure why xbox isnt working. anyone know how to work this?

Accepted Answer

The audio out settings have to be set to optical.

Go to the Home screen.
    Press the Menu button on the controller.

Select Settings.
    Note You can say “Xbox, go to settings” from any screen, but you’ll need a controller to navigate once you’re on the Settings screen.
    Select Display & Sound.

Under DIGITAL AUDIO, select Optical audio.

Follow those instructions, and if you set the audio to optical, you should be to go. :D

Question 9

I am currently using this through usb connection and the mic is unreasonably quiet. I have to be less than an inch away and yell into the mic for it to even register. Any suggestions?

Accepted Answer

Depending on your program, you might be able to adjust your outbound amplification, or you can have the other people adjust you in their incoming.

Questions & Answers