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Before purchasing, please confirm the size of your door latch hole to avoid the inconvenience of returns or exchanges due to an incompatible size.
Note:
- 0.39 in (10 mm): Fits door latch holes with a diameter of 10 mm (0.39 in) or larger.
- 0.28 in (7 mm): Fits door latch holes with a diameter of 7 mm (0.28 in) or larger.
Tip:
This fingerprint padlock can only be paired with one device in the TUYA App via BLUETOOTH. If you are unable to connect via Bluetooth after receiving it, please check with other family members to see if anyone has already paired with this padlock, or if any of your other devices have connected to it.
By the way, this padlock couldn't be connected directly to a phone via Bluetooth; it needs to be connected through the Tuya app.
FAQs
Q1: What hole size is this smart padlock suitable for?
A: The shackle diameter of the smart fingerprint padlock is 0.39 inch (10 mm). It can be used if the hole is larger than 0.4 inch (10 mm). If the hole is smaller than this size, it cannot be used.
Q2: Does this lock work without Bluetooth?
A: Yes. This is a Bluetooth smart padlock and does not require WiFi. You can unlock it via APP within Bluetooth range or use fingerprint, password, card, NFC, or key anytime.
Q3: Is this padlock really waterproof for outdoor use?
A: Yes. This is an IP67 waterproof outdoor padlock, designed to withstand rain, dust, and harsh environments. It is ideal for gates, fences, sheds, and storage units.
Q4: How long does the battery last?
A: The rechargeable battery lasts up to 12 months on a single charge, depending on usage frequency. It also features a low battery indicator and USB-C emergency charging port.
Q5: What happens if the battery runs out?
A: You can still unlock the padlock using the backup key or connect a power bank to the Type-C port for emergency power. You will never be locked out.
Before purchasing, please confirm the size of your door latch hole to avoid the inconvenience of returns or exchanges due to an incompatible size.
Note:
- 0.39 in (10 mm): Fits door latch holes with a diameter of 10 mm (0.39 in) or larger.
- 0.28 in (7 mm): Fits door latch holes with a diameter of 7 mm (0.28 in) or larger.
Tip:
This fingerprint padlock can only be paired with one device in the TUYA App via BLUETOOTH. If you are unable to connect via Bluetooth after receiving it, please check with other family members to see if anyone has already paired with this padlock, or if any of your other devices have connected to it.
By the way, this padlock couldn't be connected directly to a phone via Bluetooth; it needs to be connected through the Tuya app.
FAQs
Q1: What hole size is this smart padlock suitable for?
A: The shackle diameter of the smart fingerprint padlock is 0.39 inch (10 mm). It can be used if the hole is larger than 0.4 inch (10 mm). If the hole is smaller than this size, it cannot be used.
Q2: Does this lock work without Bluetooth?
A: Yes. This is a Bluetooth smart padlock and does not require WiFi. You can unlock it via APP within Bluetooth range or use fingerprint, password, card, NFC, or key anytime.
Q3: Is this padlock really waterproof for outdoor use?
A: Yes. This is an IP67 waterproof outdoor padlock, designed to withstand rain, dust, and harsh environments. It is ideal for gates, fences, sheds, and storage units.
Q4: How long does the battery last?
A: The rechargeable battery lasts up to 12 months on a single charge, depending on usage frequency. It also features a low battery indicator and USB-C emergency charging port.
Q5: What happens if the battery runs out?
A: You can still unlock the padlock using the backup key or connect a power bank to the Type-C port for emergency power. You will never be locked out.