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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

xtremetech operates as a retailer of technology products, services and solutions in the United States and internationally. We offer consumer electronics, consisting primarily of computers and accessories, digital cameras and camcorders, portable electronics, such as headphones and speakers and related accessories.

  • Feedback
  • Returns Policy
On-Time
Delivery
95.70%
Product
Accuracy
96.77%
Customer Service
Statisfactory
94.32%
377 Reviews (92% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 57
Kevin L.
Ordered on 11/2/2017
Quick Delivery 11/19/2017 3:40:05 PM
I got the Bluetooth dongle faster than I thought.
  • Yes
  • Yes
  • Didn't contact
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Fred H.
Ordered on 11/2/2017
The impossible substitution 11/16/2017 10:53:59 AM
On a Thursday morning in November I order a Sennheiser PC 36 headset, a nicely made, light weight, stereo USB headset with good sound, and an in-line volume control and microphone mute. The package was delivered by the USPS on Saturday, but did not contain a Sennheiser PC 36. Although even the enclosed packing slip listed the Sennheiser unit, the actual headset delivered was a model from a different manufacture that was rated well below the Sennheiser. It is incredulous that such a substitution could be made. I immediately called Newegg, but had a little trouble getting to an appropriate customer service aid. There was little help offered beyond 'return the package and we will initiate a return and replace/refund request' (naively, I had hoped to get an express-shipment of a replacement unit started ASAP). Not getting the help I needed, I got frustrated and even impolite (ever conscious of the ever present "For security purposes, this conversation is being recorded"). In the end it took a few more phone calls, 15 email exchanges, and 9 days to receive a refund. In the meantime, I ordered a Sennheiser PC 36 from another online retailer (guess who) that was promptly -- and correctly -- delivered in 2 days.
  • No
  • No
  • No
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Clarence W.
Ordered on 10/24/2017
Customer Feedback on ASUS Monitor Purchase 11/8/2017 12:40:04 PM
This is the second purchased of this ASUS monitor model. The monitor does what it is specified to do. The only unknown, and this has become a very important variable when purchasing ASUS products, is whether or not the Rebate will process successfully. So many customers have had such bad experiences with fouled up and non-payoff Rebate. All of the required documents have been submitted and I await receipt. There is always hope, but the ASUS Rebate function had better be fixed up or no customers will go for it as time goes by.
  • Yes
  • Yes
  • Didn't contact
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Jiggy R.
Ordered on 10/21/2017
Reliable Service 11/7/2017 8:58:55 AM
I would recommend this company. The webcam was packed well and shipped on time. Not much to say other than they did their part on their end and completed the transaction from start to finish as described.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 10/16/2017
Awesome product 11/1/2017 6:55:27 AM
Keep an eye out. The USB is kind of out of the way on the box. Nearly threw it away
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 10/8/2017
Great seller 10/23/2017 1:36:38 PM
My keyboard and mouse kit came right on time. Everything was packed well and as a reault was undamaged on arrival. I'm pleased with my purchase and you buy from xtremetech again.
  • Yes
  • Yes
  • Didn't contact
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Michael D.
Ordered on 10/2/2017
10/17/2017 11:49:18 AM
Product arrived quickly and well packaged. This vendor met all expectations of a Premier level vendor.
  • Yes
  • Yes
  • Didn't contact
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Wyatt D.
Ordered on 9/20/2017
Quite a bother 10/4/2017 12:55:47 PM
I was under the impression everything would ship at once, three days after the first package everything was there at the cost of a 5hr shift, I will return in the future to do bueness but my orders will be significantly smaller due to shipping concerns
  • No
  • Yes
  • No
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David H.
Ordered on 9/11/2017
9/26/2017 11:27:16 AM
Screen got black line through after 4 days
  • No
  • Yes
  • No
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Kathleen M.
Ordered on 9/2/2017
9/20/2017 8:03:15 AM
Good service. Products received in perfect condition and on time.
  • Yes
  • Yes
  • Yes
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skylar c.
Ordered on 9/2/2017
Good chair 9/19/2017 1:51:14 PM
Comfortable chair relatively easy to put together but thebinstructions were too simplistic had to take it apart after putting it together because one piece was backwards but overall im pleased
  • Yes
  • Yes
  • Didn't contact
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Craig W.
Ordered on 9/3/2017
Logitech c920 9/19/2017 12:02:41 PM
Good seller, product was as described and on time.
  • Yes
  • Yes
  • Didn't contact
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Maleah J.
Ordered on 9/4/2017
Gaming chair 9/19/2017 9:20:06 AM
Never came, when called to ask about the product no one knew where it was at. Had to cancel my item after over a week of not showing up.
  • No
  • No
  • Didn't contact
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James B.
Ordered on 8/25/2017
9/11/2017 5:15:57 PM
Good buy,mouse much more sensitive than older one. Also a Logitech. Had to replace because of battery leakage.
  • Yes
  • Yes
  • Didn't contact
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Gary R.
Ordered on 8/19/2017
Honest, expedient and a good product. 9/5/2017 12:32:33 PM
I would buy from this company again, everything was smooth.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 8/9/2017
Awesome deal and price! 8/24/2017 2:00:44 PM
Excellent purchasing experience. Bought 2 and both worked as expected. Will definitely buy from this seller again.
  • Yes
  • Yes
  • Didn't contact
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Denise S.
Ordered on 8/3/2017
Works well 8/22/2017 5:21:17 PM
My house has a dead spot right in the middle of house. Had Verizon come to house and they just added another router downstairs but it didn't resolve issue. Someone suggested a booster so after researching I decided on this high gain product and so far it's working. Setup was so easy and fast. I placed it in my son's room because his room is situated in the dead zone. He hasn't had an issue getting Wifi connection since I set it up!
  • Yes
  • Yes
  • Didn't contact
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Andrew L.
Ordered on 7/20/2017
8/5/2017 7:36:27 AM
The equipment is not functioning
  • Yes
  • Yes
  • Didn't contact
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Edward D.
Ordered on 7/12/2017
Logitech MK 320 7/27/2017 1:31:36 PM
Great product. I also owned the Mk300
Would recommend this product.
  • Yes
  • Yes
  • Yes
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Roland H.
Ordered on 6/29/2017
n/a 7/14/2017 2:10:18 PM
n/a
  • Yes
  • Yes
  • Didn't contact
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