Question 1

Does it come with any filament?

Accepted Answer

Yes.  Normally they come with Red and Natural (off-white), but my package also came with 3 other colors too (but I think that was a promo thing)

Question 2

Does this device do 3D scanning as well?

Accepted Answer

No, it is a dual extruder printer. It can print using two colors, which is a unique feature, but it does not scan anything.

Question 3

how big is the box where it comes?

Accepted Answer

I don't have the exact measurement so but I'd say a 3 ft x 3ft x 3 ft cube! I have a Honda civic and it fit in the front passenger seat, if that gives you a perspective!

Question 4

Specs say this is ABS/PLA compatible, but I don't see PLA available for this printer from XYZ. Is it in the works? When is it going to be available?

Accepted Answer

XYZprinting is supposed to be making PLA filament available for the printer, but I haven't seen it yet. The printer is a great buy, and I hope  they can make PLA work. I'm told the PLA swells when heated, and the nozzles may be problematic with this.
All in all, a great printer, I use it almost daily.

Question 5

I want to print something 7.8 inches diameter and less than 1 inch high (and two colors).  Based on the build dimensions it looks like it could be built in the Duo, but would have to be done sideways, which would create support issues, I think.  Can you clarify?

Accepted Answer

Hello.

This printer does have the ability to do this. Here is what I have learned, say you are going to print a 7.8 inch diameter ring 1 inch tall, you would have to print it on its side with supports. XYZware has the support algorithm built into it and it does quite well. It will automatically fill in all space around an objects footing with some sort of material. This supports the object being printed, but does not better the print quality. If you were to print this on its side, you would find that at the top and base of the print, you would get layer overhang, which can be rough and if calibration is off a bit, the abs can "glob out". The middle of the print would be nice and smooth.

Another note is the two color part. At the moment XYZ has not developed a way to tell the printer what sections of a single object to print in one of two colors. It's either all one color or all the other color. If you want two colors in a item that you created, you need to design the part as two separate .stl files, one for one color sections and the other for the other color sections. You then will import both of them into the software and align them. Once they are aligned the printer will do the rest and your end product will be two colors.

Hope this helps

Question 6

Does this print in ABS, PLA, or both?

Accepted Answer

ABS. XYZprinting sells proprietary cartridges - see http://www.newegg.com/Product/Product.aspx?Item=9SIA5HC1SZ5175&cm_re=xyzprinting_filament-_-28-840-003-_-Product

Question 7

the power cord, you can get it for France and the menu in French?

Accepted Answer

Hello,

Thank you for contacting us in regards to your question.

The best way to confirm specs is actually by checking the manufacturer's website (that's where we get them). Click on the Specifications tab on the item page, and look in the Quick Info box on the bottom of the page. You'll find a link to the item on the manufacturer's own site with the most up-to-date details.

Thank you, 
Newegg Support

Questions & Answers