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What Customers are Saying...

¡° I've used Newegg for tech buys for a number of years now and am consistently impressed with the selection and prices, but my recent experience with a return/ defective product leaves me impressed with the customer service. We bought a refurbished computer which was advertised as including a one year manufacturer's warranty. In fact, it did not (woops!). So, nine months in, when the computer fritzed out and we tried (unsuccessfully) to get warranty service Newwegg stepped in and did the right thing. They took the computer back and gave us a store credit for 100% of the purchase price. There...¡±
— the-senator  5/2/2016 9:46AM
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