Question 1

What if I'm not ready to download Norton 360?

Accepted Answer

I've used Norton for many years & have always been pleased.  This was, however, my first time purchasing a download.  (I'm the old fashioned disk-in-hand kinda guy.)  I shouldn't have worried.  My home computers, tablet & android phone are all protected.  No glitches at all.  Except when my hard drive failed 2 days after I installed Norton.  New hard drive, quick visit to the Norton account management site, remove the old computer then downloaded to the "new" one.  Easy peasy.  Plus Norton reputation & industry reviews are phenomenal.  Buy it.  You will *not* be sorry.

Question 2

I purchased this back in May and only put it on one device. How do I download for my other devices now?

Accepted Answer

Go to norton .com and open your account you made when you download it and you can do it from there if not open your email from newegg that you got your first download from and get it from there one more place is newegg .com find your order and download it from there  hope this helps you

Question 3

I have Norton 360 1 user / 3 PC licenses v21.6.0.32 SKU 21294674 that will expire at end of this month.  Can I purchase the product key for this 5 device product and just "renew" my current installation without a full reinstall?  Will that "renew" process  upgrade to 5 device licenses or stay at 3 devices?

Accepted Answer

I know it does not answer your question, but I had 360 for the nodes on my home network and replaced them with Norton™ Security with Backup that gives me 10 device protection including phones. The price I paid was cheaper than a "renew" and it is essentially the same product.

Question 4

Hello, I've been using Norton 360 for about 3 or 4 years on 5 home PCs.  I just bought Norton 360 Multi-Device for download and it won't install on my PCs.  It says it's not compatible.  Any suggestions for help is appreciated ?  Thanks, Rick

Accepted Answer

I would suggest checking to see which service packs you have if you are using older versions of Windows such as XP or Vista.  Otherwise, I would google the exact message it gives and you should find the answer there.

Brand	Symantec
Model	21314913

Name	Norton 360 2014 Multi-Device (5 Devices) - Download
Type	Antivirus
Operating Systems Supported	Windows & Mac OS & Android
System Requirements	Windows Operating Systems Supported - Microsoft Windows XP (32-bit) Home/Professional/Tablet PC/Media Center (32-bit) with Service Pack 2 or later - Microsoft Windows Vista (32-bit and 64-bit) Starter/Home Basic/Home Premium/Business/Ultimate with Service Pack 1 or later - Microsoft Windows 7 (32-bit and 64-bit) Starter/Home Basic/Home Premium/Professional/Ultimate - Microsoft Windows 8/8 Pro (32-bit and 64-bit) Minimum Hardware Requirements - 300 MHz for Microsoft Windows XP, 1 GHz for Microsoft Windows Vista/Microsoft Windows 7 - 256 MB of RAM - 300 MB of available hard disk space Browser Support for Phishing Protection, Safe Search, and Password Management - Microsoft Internet Explorer 6.0 or later (32-bit only) - Mozilla Firefox 3.0 and later (32-bit only) - Google Chrome 10.0 or higher Support for Antispam - Microsoft Outlook 2002 or later - Microsoft Outlook Express 6.0 or later - Windows Mail (spam filtering only) Browser Support for Vulnerability Protection - Microsoft Internet Explorer 6.0 or later (32-bit only) - Mozilla Firefox 3.0 and later (32-bit only) Email scanning supported for POP3-compatible email clients MAC Operating Systems Supported - Mac OSX 10.7 / 10.8 Minimum Hardware Requirements - Mac system with Intel Core 2 Duo processor - 2 GB of RAM (already required for Mac OS X 10.7) - 1.5 GB of available hard disk space - Internet connection required for LiveUpdate security updates - CD-ROM or DVD drive (if not installing via electronic download) Browser Support for Safe Web and Phishing Protection - Apple Safari 6.0 and earlier - Mozilla Firefox 4.0 and later Mobile Operating Systems Supported - Android: 2.2 or later (smartphones and tablets that have the Google Play app installed.) - iOS 4.3 or later (iPad and iPhone) Remote Locate feature requires an active 3G or 4G data plan Android Device Requirements - Android: 2.2 with 1.8 MB of storage Works with Android smartphones and tablets.
Packaging	Download

Symantec Norton 360 2014 Multi-Device (5 Devices) - Download

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Item#: N82E16832408972