Question 1

Does this product come with power adapter and usb cord?

Accepted Answer

Yep, but keep in mind that it is not the super charging adapter, that one only comes with the 300 dollar model. Either way it still charges pretty quickly.

Question 2

Can I use Zenfone2 on T-Mobile in the USA?

Accepted Answer

Should be able to as long as it's a GSM carrier

Question 3

would this work with Sprint??

Accepted Answer

Search online for what cellular bands this phone and sprint use. I believe this is a GSM phone and Sprint is CDMA, so no, but I'd check just to be sure?

Question 4

this is GSM unlocked international phone, because I buy for my friend in asia, if I bring overthere use GSM system, just make sure before I buy it?

Accepted Answer

Yes, this should work on a GSM network elsewhere. Another great feature of this phone is the second SIM card slot. The SIM2 can let you use the Asian GSM network, or you can put the Asian network SIM in the main SIM1  slot and move the US Network SIM to SIM2 slot when travelling.
There is a limitation: SIM2 network only gives G2 performance or voice and text messages. NO DATA at G3 rates like the SIM1 slot. So this is why you may want to switch SIM cards between the two slots if you travel back and forth to Asia.

Question 5

will this phone work with Virgin mobile?

Accepted Answer

4g will work, the zenfone 2 supports only one of the bands though (1900MHz)

Question 6

Is this model actually 1080x1920 (403ppi density)? I know there are several variations of this phone but I was under the assumption that most of the 2GB models being sold were all 720x1280 (267ppi density).

Accepted Answer

Yes, it has 1920x1080 display resolution.

Question 7

What all comes with the phone? Does it include ear phones?

Accepted Answer

It is the phone and a charger. The way that most phones come. You have to buy accessories.

Question 8

Which bands does this phone use in 4g?

Accepted Answer

IT WORKS TMOBILE IN NYC 4G LTE, BUT SOMETIMES IT SWITCHES TO H+ DEPENDING ON WHERE YOU ARE. BUT FOR THE MOST PART ITS FAST.

Question 9

would this phone work with T-Mobile service?

Accepted Answer

Yes, Asus is UNLOCKED
but company require PAY for active IMEI your SIM CARD....
MetroPCS and T-Mobile are the same..

Question 10

Just brought mine an having trouble with the picture everything else work  but cant seem to get pic mail also i check to make sure that my sims card in sim1 but it keep telling me that its in sim 2 tried everything!anybody else having this sam problem?

Accepted Answer

Top card next to SD card is SIM 1 and bottom one is SIM 2. Double check where you are inserting SIM card. Try another SIM reader, maybe label on the phone is upside down.

Regarding email, this sounds like app problem. Which app are you using to read emails? I haven't tried any of ASUS apps (they all seem atrocious to me), but it recommended to use native apps from store - Google - Gmail, Microsoft - Outlook, etc. If you have small email provider try K9?

Brand	Asus
Series	Zenfone 2
Model	ZE551ML
Part Number	ZE551ML-18-2G16GN-BK

Technology	4G LTE
Data transfer	GPRS, EDGE, HSDPA, LTE, Wi-Fi

Form Factor	Bar Phones
Color	Black
SIM Card	Dual SIM Cards
SIM Card Type	Micro SIM
Secondary SIM Card Type	Micro SIM
Sensors	Accelerometer, gyro, proximity, compass

Touch Screen	Capacitive touchscreen
Main Display Size	5.5"
Main Display Resolution	1920 x 1080
Main Display Color	16M
Main Display Format	IPS

Rear Camera	13.0 MP
Flash	Dual LED
HD Video Capture	1080p
Auto Focus	Yes
Front-Facing Camera	5 MP

Asus Zenfone 2 Unlocked Smart Phone, 5.5" Black, 16GB Storage 2GB RAM, US Warranty

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Operating System	Android 5.0 Lollipop
Processor	Intel
Processor Core	Quad-Core
Processor Speed	1.8 GHz
RAM	2GB
Storage	16GB
Expansion Slot Type	MicroSD (TF Card)
Max Storage Expansion	Up to 64GB

Wi-Fi Support	Wi-Fi 802.11 a/b/g/n/ac, Wi-Fi Direct, hotspot
Connectivity	Yes
USB	microUSB v2.0
Audio Connectors	3.5mm jack
Bluetooth Support	Bluetooth v4.0, A2DP, EDR
Other Connection	NFC

GPS Integrated	A-GPS, GLONASS
Software & App	MP4/H.264 player Document viewer Photo/video editor
Audio	MP3, WAV ringtones MP3/WAV/eAAC+ player
Message	SMS, MMS, Email, Push Email, IM
Additional Function	Wi-Fi/GPS/NFC

Battery
Battery Capacity	3000 mAh
Battery Type	Lithium Polymer Battery

Dimensions & Weight
Dimensions (H x W x D)	6.00" x 3.04" x 0.43"
Weight	6.00 oz.

Item#: N82E16875220003