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Item#: N82E16813130738

MSI Z87I AC LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 Mini ITX Intel Motherboard

  • Intel Z87
  • 4th Generation Intel Core i7/i5/i3/Pentium/Celeron (LGA1150)
  • DDR3 2667(OC)/2400(OC)/2133(OC)/1866(OC)/1600
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Learn more about the MSI Z87I AC

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the MSI Z87I AC

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  • Alexander K.
  • 9/28/2014 8:13:20 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsBuggy Board?

Pros: Feature rich board.

Cons: Like other people have stated, it does not turn off/restart but a simple bios update fixes this issue
I don't know if others are having an issue with dual video output. I have a TV connected to the HDMI and monitor connected via DVI. However to get this setup to work, i had to plug in my monitor to HDMI first then plug it into DVI to get HDMI output to my tv. If i reboot, with the TV on HDMI, there is ONLY output to the monitor over DVI.
Debating whether to return the board or not...

Manufacturer Response:

Dear Valued Customer,
Based on the symptom you reported since many reasons can cause the situation like this, please do not hesitate to contact us directly by email at usreview@msi.com or by phone at 626.271.1004 M-F, 6AM to 6PM PST. We will be more than happy to assist you.

Best Regards,
MSI Review Team | usreview@msi.com

Did you find this review helpful? Yes No

  • Anonymous
  • 9/26/2014 10:49:57 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGood

Pros: -Wi-fi support
-small
-reasonable price
-awesome bios menu
-not bad build quality

Cons: *WARNING*
If your bios verseion under 1.6, you have to update your bios so MB can shut off or restart. It doesnt shut off automatically if your bios under 1.6.....
sadly i got 1.5 version so i had to update bios but that wasnt big problem to me.

Other Thoughts: overall it's good MB

Did you find this review helpful? Yes No

  • Matthew L.
  • 9/23/2014 6:33:25 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsSolution to update!

Pros: Now works like it should! Dual monitor support with onboard graphics. Lots of features in a small package.

Cons: Had to update the BIOS. Not a big deal to do but it's not real clear on what "type" of update you need.

Other Thoughts: Below I left a very poor review. I'm now updating my review to 4/5 stars. The problem that I was having and likely others is that out of the box it does not reboot or shutdown with a Haswell CPU.

To fix this, you need to update the BIOS but do so with the "ME" option. This will fix the issue. Previously I tried a "normal" update. Very happy with the board now.

1 out of 1 people found this review helpful. Did you? Yes No

  • Daniel M.
  • 9/21/2014 9:51:45 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsZ87I AC Review

Pros: Great little board, got it as part of that combo deal.

Cons: Had the same problem as the other reviewers. The board will not shut down or restart on its own. Think it's a haswell refresh issue. However a bios update fixed it for me.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/21/2014 8:32:39 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggs  Dear MSI, update the BIOS and fix these lingering issues!

Pros: Price with combo deal, AC wireless, USB 3.0

Cons: Dear MSI -- please update the bios and fix your BIOS / firmware issues! Don't lose customers over a shutdown / restart issue..

-won't restart.. (Have to manually power it off and on to simulate a restart)

Other Thoughts: Mine DOES shutdown. I reinstalled Windows 7 and it now shuts down. It still doesn't restart -- just hangs there. Installed BIOS v1.8.

If MSI doesn't fix this restart issue, I'll never purchase MSI a again.

Did you find this review helpful? Yes No

  • Matthew L.
  • 9/20/2014 12:03:58 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsSame problem as everyone else

Pros: It turns on.

Cons: I was duped by the good combo deal as well but now have the same problem as everyone else. Went through all the troubleshooting steps. System won't reset. Brand new everything, using onobard video. Nothing extra. Updated to latest BIOS 1.8. Commanding the system RESTART never works. Just goes a black screen where you have to hold the button to get it to shut off then press it again to get it to turn back on. Doesn't work from Ubuntu GUI or terminal. Doesn't even work from the BIOS. Big disappointment. Judging by the reviews, this problem isn't a rare occurance. Last time I'll buy MSI anything. Avoid, avoid, avoid.

Manufacturer Response:

Dear Valued Customer,
Based on the symptom you reported, we suggest you checking following steps below since many reasons can cause the situation like this ,
1. Check and make sure that power are connected correctly and firmly (JPWR1 and JPRW2).
2. Check your other major hardware’s (memory, video card, CPU and power supply) to ensure that they are not the cause of the issue.
3. If you need further assistant, please feel free to contact our technical support department directly at 626.271.1004 from M to F, 6am to 6pm Pacific standard Time.

Best Regards,
MSI Review Team | usreview@msi.com

Did you find this review helpful? Yes No

  • Haiyang Q.
  • 9/18/2014 8:55:24 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsRead reviews before you buy

Pros: small, nice features

Cons: I got this MB through a combo deal. The reviews say it won't restart or shutdown. It is TRUE. Every time I have to hold down the power button to shut down the system. I've already updated the bois to the latest version (1.8). Problem is still there.

Other Thoughts: OK. I can get an RMA. Thinking about the time I need to dissemble everything and get another one? Too much.

Manufacturer Response:

Dear Valued Customer,
Based on the symptom you reported, we suggest you checking following steps below since many reasons can cause the situation like this ,
1. For best result we recommend that you do a fresh/clean install of window.
2. Check your other major hardware’s (memory, video card, CPU and power supply) to ensure that they are not the cause of the issue.
3. Ensure motherboard and video card drivers are up to date.
4. If you need further assistant, please feel free to contact our technical support department directly at 626.271.1004 from M to F, 6am to 6pm Pacific standard Time.

Best Regards,
MSI Review Team | usreview@msi.com

Did you find this review helpful? Yes No

  • Henry L.
  • 7/22/2014 5:06:14 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsShutdown and RMA failure/NIGHTMARE

Pros: Has a lot of features for an iTX board. WiFi feature was very useful. Got this board to take advantage of the new Intel chips. Everything but the ability to shut itself down worked out well.

Cons: So I faced the same problem as another reviewer down below. But I realized that MSI might not be the ideal brand for me. The board could not shutdown itself and required a plug pull or holding the power button for a few seconds. This wasn't an issue with the BIOS setup or the OS choice. When exiting out of the BIOS settings, the board could not power down completely and had to do it manually. Went through phone support with MSI directly and did every software update possible.

Because I already sent in the UPC label from the box, for a rebate offer, I could not get an RMA with Newegg. So now I am foreced to do an RMA with MSI directly in which I will have to pay the orginal price from newegg, the shipping cost to MSI, and I get back a nicely refurbished motherboard that might work.

Other Thoughts: Really wish I went with another board at the end of everything. I was too quick to jump on this brand just because of a recommendation, price, and rebate. In hindsight, I should have read all the reviews before hand and shouldn't have been so happy with just seeing a POST-up and leaving the rest of the build for the weekend while I worked during the week. With the total cost that I'm putting into this board and the cost associated with getting a "Refurbished" motherboard, I think I should have settled for a different higher costing brand product with better support.

First time MSI buyer but I'll be seriously reconsidering this brand when I products associated with MSI

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.

If you have not go through troubleshooting yet, then feel free to contact our tech support team for assistance at 626.271.1004 from M to F, 6am to 6pm Pacific Time. If troubleshoot is complete and your issue is not resolve, please kindly let MSI support team know that you recently purchase the board and we can issue you an RMA with shipping label! MSI would be more than happy to cover the shipping fee both ways for you.

Best Regards,
MSI Review Team | usreview@msi.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael P.
  • 6/23/2014 8:05:35 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsAwesome card, Uh-oh wifi.

Pros: -Great Stats and construction!
-Same stats as full sized MSI card just not as many PCI ports or RAM slots. And not as much bloat-ware
-Pretty sweet network specs. Built in Wi-Fi card that can handle AC. 2 Ethernet ports
-The card didn’t make any creaking noises when plugging things into it.
-Plenty of Sata ports (well for me… )
-Some of the programs, Killer Ethernet manager and Virtu MVP that are on the higher end G series motherboard tend to cause A lot of random problems with some games. (Virtu MVP and Battlefield4 I can specifically recall. And Killer Ethernet manager had a problem with PAYDAY2)

Cons: -Sata ports happened to be right next to a fan in my case (might not be a problem in your case, and wasn’t like a big issue just blocking air flow and hard to plug in connectors)
-Something wrong with the Wi-Fi card OR antennas, will get into that in the extra thoughts. (dropped an egg over it)
-no dragons

Other Thoughts: There is something blatantly wrong with the Wi-Fi card or antennas, I’ve found numerous unsolved Intel tickets about the problem but they either say it’s not their fault or to update the drivers. When I’m getting dropped packets and stupid high response times to my home router standing next to it with the antennas fully Tightened there’s a problem when I get better connection with lose antennas that’s probably a bigger problem. I installed Intel’s “newest driver” and bloat-ware which seemed to help until I retightened the antennas and lost it… I used a 5$ Asian wireless receiver the size of a wireless mouse receiver and gotten better results and nothing being dropped. Not recommending anyone using Intel Wireless stuff. “Well maybe it’s your router” OK… my router manages to connect to everything else perfectly. I’ve tried both 5 Ghz and 2.4 Ghz and have had mixed results of which one is working better.” Well what about AC” There backwards compatible and should have no problem with n or g. plus it’s not like having AC is going to make your internet speeds go up. Just another bottleneck…I do a lot of continuous ping tests when I move my computer or moving the antennae. I’m adding the antenna parts being problem after the fact cause that could be it too.
Don't feel like its worth RMAing over, but it is super frustrating!

1 out of 1 people found this review helpful. Did you? Yes No

  • Andrew M.
  • 5/29/2014 4:51:40 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsFails to shutdown

Pros: Nice features for the price

Cons: This motherboard will not shutdown or reboot. I bought two of these and both systems have the same problem. A reboot or shutdown operation causes the display to turn off but the system stays on until you hold the power button for 4 seconds or cycle the power supply. Annoying.

Manufacturer Response:

Dear Valued Customer,

We apologize for the issues that you are having with this product.
Is your OS a freshly installed version?
Can you also update the BIOS to the latest version v1.6? Be sure to update both BIOS and ME when using M-Flash from within the UEFI BIOS.
http://download.msi.com/bos_exe/7851v16.zip

If you have any questions, please kindly get in touch with our tech support team directly at 626.271.1004 for assistance during regular business hours from M to F, 6am to 6pm Pacific Time, or you can email us at usreview@msi.com.
When contacting us, please kindly include your product info, thank you.

Best Regards,
MSI Review Team | usreview@msi.com

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16813130738
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