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HighPoint Technologies, Inc. > 
Item#: N82E16816115047

HighPoint RocketRAID 3120 PCI-Express x1 SATA True Hardware RAID Controller

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  • RAID 0/1 JBOD
  • 2 x SATA II Internal Connectors

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the HighPoint Technologies, Inc. RocketRAID 3120

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 0 day
  • Read full details

Customer Reviews of the HighPoint Technologies, Inc. RocketRAID 3120

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  • Michael H.
  • 5/25/2010 8:09:30 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsROCKET RAID

Pros: It came packed well

Cons: I don't even know where to begin... bought to use with Dell file server in RAID 0. First time start up it froze in it's own bios, every time I booted the Alarm was on until I pulled the power plug, (did not pass POST) removed the card, reset the card, round two same thing. After trying everything I thought maybe it's too hot so I pointed a 21" box fan at the open works!!! Bought PCI fan to place next to card to keep it cool, works for 5-7 minutes before OS install fails and reports PCI hardware malfunction system will halt, BIOS will not recognize the card until 10-30 minute cool down. LINUX drivers are USLESS, windows drivers work but card fails before the install finishes. This is the second HIGH POINT card that i've received both have failed.

Other Thoughts: You should be able to restore your loss data with floppies before you get this card working, let alone stable.

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  • Ronald S.
  • 12/2/2009 8:55:36 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAvoid this if using Server 2008 R2

Pros: Easy setup, firmware update works well.

Cons: Card has given me nothing but headaches. I have a new Dell Optiplex that this is in, and I've run through the install and config with Server 2008 R2 as a DC now 6 times, and every time the card locks up the server. I know its not a true server, but I don't have room for one. Otherwise I'd not have to even order this thing. Lockups occur inconsistently; I cannot pin down a certain action or function that will make it lock up, but it mostly does it upon boot up after an update or a role addition. Support is terrible, I've opened a ticket with Highpoint, and so far this ticket has been open for 2 weeks, and we are at the point of them asking what my hard drive model and serial numbers are. It takes them over 24 hours to respond to anything. I'd return it, but I'd heard several good reviews here and I thought I could troubleshoot it out. But now I'm over 30 days, and I'm probably going to eat the cost of this da** thing. Avoid this card at all costs.

1 out of 1 people found this review helpful. Did you? Yes No

4 out of 5 eggsVery fast, very configurable

Pros: Low price, fast performance, 8 channels (!), Linux support, works with XenServer (with a little tweaking), can be stacked for more than 8-channel support.

Cons: Documentation is abysmal, client software (CLI, client and Web-based) is not reliable with non-descriptive error messages (such as "Adding disk to array failed!" instead of describing why. Did I mention that the documentation is abysmal??

Other Thoughts: Had a drive fail in RAID10 and all worked as expected until I needed to replace the drive. At that point the CLI was useless, documentation was flat-out wrong and I had a single drive that I couldn't add back to the array for rebuild. I eventually had to install the Windows client to remotely access the Linux host in order to rebuild, and even that took eight attempts and very fast fingers since the connection would time out within three seconds with a "connection lost" error.

1 out of 1 people found this review helpful. Did you? Yes No

  • Ronald S.
  • 10/19/2009 10:03:32 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsSuccessful tests, going forward with this

Pros: Inexpensive; hardware RAID; SATA 2 support; Windows 7/Server 2008 R2 Support; email alerts setup via smtp; easy to setup.

** I was able to put 3GB of RAM in, and it did boot up OK.

Cons: Cannot get the windows management software to let me view the controller/RAID status. The other parts of the management software do work though. There is no documentation on it. Otherwise it would get 5 out of 5.

Other Thoughts: I purchased this raid card because I am installing a new exchange server that will be Server 2008 R2 and exchange 2010. This server will take over and I will decommission a server 2003 with exchange 2007. So I am now in the process of building the server and testing before the OS and software load takes place. I have installed this card and put in a pair of 160GB drives to test. It will eventually get a pair of 1TB drives. I successfully installed this card and configured the 160GB drives in RAID 1 mode. I then updated the firmware, and downloaded the latest drivers for the card. I successfully loaded 2008 R2. Then I tested fail-over by powering down and physically disconnecting one of the drives. The system booted up fine, with the RAID array in critical status. I powered down, reconnected the drive, and upon boot up, the RAID status was set to rebuilding, I had to do nothing to have it begin the process. System then booted up just fine once again. So I will be moving forward.

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  • 8/20/2009 6:06:49 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNot quite native Ubuntu support

Pros: Low price for true hardware RAID.

Cons: HighPoint says this card has native support in Ubuntu 9.04. I installed the into an existing system and all seemed well. However, I could not get the any of the management software to work. After an exchange with tech support, they emailed an updated GPL driver (version 1.3) and command line software package (3.3-312). After compiling the GPL driver, I installed the command line software only to find that the array I created using the BIOS utility was corrupted. It took a couple of hours to rebuild the 500 GB array, but all seems okay now. My problem may be unique because I installed the card into an existing system, not a fresh install.

Other Thoughts: The first verify process picked-up the corrupted array and repaired it. Since then, the verify process never seems to complete.

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  • Martin F.
  • 7/19/2009 9:37:10 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsworks like a charm under MintLinux

Pros: easy to install
support for pretty much all OS out there
real hardware RAID for lowest price

Cons: Careful if you want to use ExpressGate technology on your motherboard: it requires a harddrive to be connected to the actual motherboard, not via RAID controller; it is not a Con, just something to keep in mind; there are hacks to use an external USB stick to work around this limitation though

Other Thoughts: Enjoy!

1 out of 1 people found this review helpful. Did you? Yes No

1 out of 5 eggsBuy ADAPTEC

Pros: Never Got it to work

Cons: This card is a joke. I installed it on several motherboards, with different types of RAM, and went through several firmware updates and never got it to work.

I was successful in getting it to run with 2 GB of RAM, but when ever I added more than 2 GB, it would bluescreen my Vista 64, or 32 Install as well as bluescreen after the operating system is in.

Other Thoughts: Their tech support was ok, but you have to use a case driven system which typically drives me and my customer's insane.

I have had a lot of luck with ADAPTEC RAID cards and would suggest looking at Adaptec for a RAID Card

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  • Anonymous
  • 4/7/2009 11:40:04 AM
  • Ownership: 1 day to 1 week

5 out of 5 eggsGood! Hardware Raid-

Pros: NewEgg Rocks! I looked all over the web for an affordable desktop Raid controller that is fast, easy, and adaptable to 64bit and new os's coming out. Setup was easy with lots of choices. Vista & Newer os will use the driver from the cd during setup (cool, no making floppy any more)- I loaded Vista Business 32bit and it is running smooth with no issues. This card also supports 64bit for desktop & server, and some linux distro's *Excellent*

Cons: n/a--- not yet anyway. It can take years to really find out how stable a product of this type is. So far=great!

Other Thoughts: I build custom pc's mostly from NewEgg parts and I require speed, stability, and coolness. This card operates on the +1 pci bus which offers the best performance for desktop boards I have found unless you decide to use an sli platform and go to the +4/8 pic standard. I hope my review help someone. I have really benefited from the reviews at NewEgg over the years and have come to look closely at them while making a decision on whether a part will integrate with my particular system. This prevents returns, sadness, and wasted time.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/4/2009 11:16:10 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsCouldn't get it working with Vista x64

Pros: None

Cons: I can't get Windows Vista x64 installed with this card, so it's useless at the moment

Other Thoughts: I need to spend more time on this, but at the moment, I cannot test the performance of this card because my new Dell PC has Windows Vista x64 installed. Whereas the onboard RAID controller works just fine, the Highpoint 3120 ends up choking during Windows installation. I get the following error:

Windows Could Not Set The Offline Locale Information. Error Code: 0×80ff0000

I have yet to find any information online about how to resolve this problem. I'll keep looking around, but if I can't get it to work, hopefully NewEgg will accept a return.

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  • Douglas B.
  • 1/22/2009 1:27:56 AM
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsanother highpoint card

Pros: works fine

Cons: sata cables way too long

Other Thoughts: basic 2 port card for os raid 1 or file storage. decent price. onboard controller so cpu is almost always 0%.

1 out of 1 people found this review helpful. Did you? Yes No

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