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Manufacturer Warranty
Beyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer. Below is a summary provided for convenience only and may not be accurate or current.
Use this link for full details.
- Manufacturer Limited Warranty period (parts): 1 year
- Manufacturer Limited Warranty period (labor): 1 year
Manufacturer Contact Info
Return Policies
This item is covered by Newegg.com's Standard Return Policy.
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: Yes
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- 5
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- 49%
- 4
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- 35%
- 3
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- 4%
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- 6%
- 1
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- 6%
| Product Rating: |
 
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| Total Reviews: |
48 |
USB controller failed after 6 months
- Pros: Quiet fan, good air flow, cool operation while it worked.
- Cons: 1) Power supply connector on back of enclosure is loose and makes you think it's likely to fall out at any time. 2) I installed a new 500GB disk, copied my data onto it, and put it into a bank vault for six months. Retrieved it today, and when I plug it into my Windows 2000 computer, the computer doesn't recognize the device and asks me for a driver. I tried a different Windows XP computer, same thing. External drives like this aren't supposed to require a driver -- and it didn't when it was new -- so I think the USB controller on this enclosure is broken in some weird way.
- Other Thoughts: Does anybody make a quality external SATA enclosure? I am so tired of dealing with shoddy (made in China) merchandise that's either DOA or breaks after a few months.
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Manufacturer Response:Dear Customer, We are sorry to hear your experience. Please contact us so we can help you with the issue. Thermaltake Support Team ttsupport@thermaltakeusa.com
- Pros: none
- Cons: this thing KILLed my HDD...
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Manufacturer Response:Dear customer, I would like get more information from you. Please contact cs2@thermaltakeusa.com Thank you,
Great Unit
- Pros: This unit is easy to install, lite wait and strudy. The installation took less than 5 minutes
- Cons: None
- Other Thoughts: I have the N00012US as well (with the fan), so I thought I would try this one as well. Both great products and would recommend it to any one.
| Model |
| Brand |
Thermaltake |
| Series |
MAX 4 |
| Model |
N0003US |
| Spec |
| Size |
3.5" |
| AC Adapter |
Yes |
| Material |
Aluminum & Plastic |
| Internal Interface |
SATA II & SATA I |
| External Interface |
USB2.0 & eSATA |
| Features |
Supporting eSATA & USB2.0 interface - the best performance & convenience.
Application for 3.5" SATA HDD.
LED for power and disk activity.
Made by Aluminum body for thermal solution.
Compact mount easily to stand.
Transfer speed up to eSATA-3Gbps & USB2.0-480Mbps. |
| Packaging |
| Package Contents |
Combo External Enclosure
USB Cable
eSATA Cable
Power Adapter
Power Cord Cable
Easy Stand Foot
eSATA PCI bracket
Driver Disk
User Manual
|
| Manufacturer Warranty |
| Parts |
1 year limited |
| Labor |
1 year limited |
|
|
Reviewed By: on 1/16/2009
Tech Level: high - Ownership: 1 month to 1 year
