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Thermaltake > 
Item#: N82E16817153146

Thermaltake BlacX Duet 5G ST0022U ABS Plastic 2.5" & 3.5" Black SATA I/II/III USB 3.0 HDD Docking Station

  • 2.5" & 3.5"
  • USB 3.0
  • Up to 3TB
  • ABS Plastic
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Turn any SATA hard drive into an external USB 3.0 storage device in minutes with the Thermaltake BlacX Duet 5G hard drive docking station. The support for USB 3.0 SuperSpeed technology enables lighting data transfer speed of up to 5 Gbps.

Equipped with two 2.5" & 3.5" compatible drive slots, this docking station can conveniently mount two drives at a time and is able to read & write 2 hard drives simultaneously. Hot-swap support allows for rapid multi-HDDs access & exchange. The open docking station design also maximizes heat dissipation to extend your HHD’s life.

  • newegg Install Your Internal HDD outside Your Computer The Thermaltake BlacX Duet 5G easily connects two 2.5" or 3.5" SATA hard drive in all capacities to your computer so you can quickly access and store data on both drives simultaneous without having to dig around inside the case.
  • newegg USB 3.0 Support Thermaltake BlacX Duet 5G equips the revolutionary SuperSpeed USB 3.0 technology to deliver up to 5Gbps bandwidth which is 10x faster than USB 2.0 and boosts data transfer rate between a PC and USB device. It is also backward compatible with USB 2.0 and USB 1.1. (A Premium shielded USB 3.0 SuperSpeed cable is included.)

Learn more about the Thermaltake ST0022U

Model

Brand
Thermaltake
Series
BlacX Duet 5G
Model
ST0022U

Spec

Color
Black
Size
2.5" & 3.5"
AC Adapter
Yes
Material
ABS Plastic
Internal Interface
SATA I/II/III
External Interface
USB 3.0
Maximum Capacity (per Bay)
Up to 3TB
Fan
No
Specifications
Power: Input 100-240V / 50-60Hz, Output 12V / 3A
Features
Blazing-fast USB 3.0 SuperSpeed data transfer – maximum transfer rate of up to 5.0 Gbps

Backward-Compatible with USB 2.0 (Max: 480 Mbps) & USB 1.1 (Max: 12 Mbps)

Premium shielded USB 3.0 SuperSpeed cable – corrosion resistant plating & heavy gauge wires for years of reliable use

Supports all 2.5" & 3.5" SATA I/II/III hard drives in ALL Capacities.

Access two hard drives at the same time

Plug&Play Installation – no software needed and ready to work in seconds

Hot-Swap Capability for rapid multi-HDDs access & exchange

Open docking station design maximizes heat dissipation.

Windows & Mac OS compatible

Windows 7 32bits & 64bits ready

Supports SATA III (6 Gb/s) Hard Drives with maximum speed up to 5.0 Gb/s (maximum theoretical speed offered by USB 3.0)

Compatibility

Operating Systems Supported
Microsoft Windows 7 / Vista / XP / 2003 / 2000 & Mac 10.3 and later

Dimensions & Weight

Dimensions
5.35" (W) x 4.72" (D) x 2.87" (H)
Weight
0.88 lbs.

Packaging

Package Contents
HDD Docking Station
USB 3.0 Cable
Power Adaptor (CE, FCC, GOST R Certified)
HDD Silicon Jacket - 3.5" (x1) & 2.5" (x1)

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Thermaltake ST0022U

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  • PHILIP S.
  • 12/16/2014 11:50:14 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsDo not buy this dock.

Pros: Double bays
Not the worst construction

Cons: USB3 is completely unreliable
Even USB2 was a little bit iffy

Other Thoughts: Like others have said, the USB3 mode in this dock is basically nonfunctional. You apply a load to it and it cuts out within a minute.

I have been using an older version of this dock (but still USB3) at a clients site for 2.5 years now. I've had very few problems with it. It's cut out like... twice in the 100s of times I've used it so I thought that's what people were talking about in the reviews. No. Just... no.

It's bad. Really bad. And it cost me about 12 hours worth of work.

Did you find this review helpful? Yes No

  • Nicholas P.
  • 10/19/2014 10:27:27 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsFrequent disconnects.

Pros: USB 3.0. Dual Drive. Ability to Hotswap. Plug and Play.

Cons: Frequent disconnects. Believe all the reviews that indicate this product disconnects frequently which obviously makes it entirely unreliable.

Other Thoughts: Took a chance hoping the other reviews that made similar claims of reliability and disconnects were overly excessive but quickly discovered they were not. I would not recommend this product to anyone.

Manufacturer Response:

Dear Customer,

Please contact Customer Service to troubleshoot your issue.
We would like to distinguish possible factors as to why your unit is disconnecting,
and determine if a replacement of the unit is required.

Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
087

Did you find this review helpful? Yes No

  • Mark O.
  • 9/27/2014 1:21:17 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsRandomly drops HDDS

Pros: None

Cons: Totally unusable in USB3.0 mode. Seems like a pervasive problem. Randomly drops good drives mid-transfer. The drives are not going to sleep, it is reporting I/O errors on the USB bus and dropping the drive, then reconnecting.

Other Thoughts: I like the design, but the firmware/hardware has serious issues. Am currently testing the drive in USB 2.0 mode. We will see...

Manufacturer Response:

Dear customer,
We at Thermaltake apologize for the inconvenience this may have caused you. We can replace it through warranty service. Please contact our customer service team for RMA instructions.
Thermaltake USA Customer Service
email: ttsupport@thermaltakeusa.com
Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T)
011

Did you find this review helpful? Yes No

  • William M.
  • 9/22/2014 7:38:30 AM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsNeed a Recall

Pros: Looks nice

Cons: It's a wonder Thermaltake hasn't performed a recall on this particular product given that the large majority of people on this board have problems with the USB 3.0 transfer speed. This unit will not work in some computers, and in others will only work with USB 2.0. So far all I've used this for is partitioning and rehabilitating old drives over USB 2.0 when speed is not an issue.

Other Thoughts: This is the second dud of a product that I bought from Thermaltake so this seems to be a trend. I'm going to avoid this brand in future because of the poor experiences with this brand. Thermaltake should fix the product and issue a recall.

Did you find this review helpful? Yes No

  • Richard M.
  • 6/29/2014 8:39:47 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsJust doesn't work

Pros: It looks nice

Cons: It doesn't work

Other Thoughts: I purchased one of these units and after it arrived I found that it would randomly disconnect and reconnect to the host computer. It would also disconnect during any data transfer. I RMA'd it back to Thermaltake and just received a replacement. The replacement does not randomly disconnect, however it does disconnect during larger data transfers. Any transfer over say 300 MB will fail. This is a shame because I have two of their 2.0 USB dual docks, and other than a bad power supply which they took care of they have worked flawlessly. I don't understand why they don't do something about this design, as I have now been reading of these failures going back a couple of years, and here I have a "fresh" unit from the manufacturer and it still has this issue. Such a waste of money.

1 out of 1 people found this review helpful. Did you? Yes No

  • Stephen I.
  • 4/22/2014 1:02:31 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsPoor Quality Check

Pros: ?

Cons: The first one I purchased was probably more that two years ago. I was moving at the time so it stayed the original box for over a year. After opening up the item and finally putting it to use, data transfer would just stop after a bout 10 seconds or so. I would never able to complete a full transfer. I read the review and did some research and saw that many people where having this same problem. I contacted Thermaltake since the item was till under warranty. They were willing to uphold the warranty, but I would have to pay for my own shipping. I was a bit disappointed seeing that so many people were having the same problem. This was not a unique problem to me. It seemed obvious that there was a flaw in design or quality check. Why should the customers have to pay for Themaltake fix a problem that is clear fault of their own. I never go around to actually sending it off for the RMA.

About a week ago, I though I would give it another shot since I have to replace a lot of my equipment after my car got broken into. I opened up the package today, and I am now in the process of requesting a refund. This time the drives aren't even being recognized.

I usually buy a lot of the Thermaltake PSU her on NewEgg.com, but I think I am going to start investing my funds in another company. Even though I have no problems with their PSUs, I didn't feel the love from their customer service with the dock stations so I shall look somewhere else.

Did you find this review helpful? Yes No

  • Anonymous
  • 4/12/2014 7:25:10 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsWaste of Money

Pros: Looks nice. Worked when transferring a small amount of data.

Cons: Disconnects within minutes of bigger transfers. The drive just disappears until you restart the dock.

Other Thoughts: I bought this over a year ago and it failed when I needed it. Disappointed in Thermaltake for releasing something this broken.

Manufacturer Response:

Dear Customer,
We at Thermaltake apologize for the inconvenience this may have caused you. We can replace it through warranty service. Please contact Customer Service for RMA instructions.
Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)
089

1 out of 1 people found this review helpful. Did you? Yes No

  • Norman D.
  • 4/3/2014 1:55:45 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsSeemed So Cool

Pros: Loved it while it was working

Cons: The internal USB connector is engineered poorly.
Unplug the cable and plug it back in a few dozen times, and it will fail.

Other Thoughts: Probably OK if you don't plan on moving it around much.

Manufacturer Response:

Hey David,
We at Thermaltake apologize for the inconvenience this may have caused you. We can replace it through warranty service. Please contact our customer service team for RMA instructions.
Thermaltake USA Customer Service
email: ttsupport@thermaltakeusa.com
Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T)
011

Did you find this review helpful? Yes No

  • Anonymous
  • 11/29/2013 2:32:31 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

1 out of 5 eggsNot an improvement

Pros: Great features, theoretically.

Cons: This is not an upgrade from the previous Duet model. That one was bad, and this one is EXACTLY THE SAME with a USB 3.0 connection. Nobody over there at Thermaltake is concerned with QC or stability, these things are still junk.

Other Thoughts: Why do I always try to think that I can get a newer model and all the bugs will be fixed? They never are. If you own Thermaltake stock, sell it.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brad B.
  • 11/27/2013 8:36:46 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat

Pros: This thing is working very well, I have been able to achieve speeds over 120MBPS with just SATA 3.0GBPS drives... so I'm having no complaints. Both drive bays are working and even older 1.5GBPS drives and laptop drives and SSD's are getting decent transfer rates..

Cons: none.

Did you find this review helpful? Yes No

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Item#: N82E16817153146
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