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Thermaltake > 
Item#: N82E16817153159

Thermaltake Silver River 5G ST0024Z Aluminum 2.5" Black USB 3.0 External Enclosure

  • 2.5"
  • USB 3.0
  • Aluminum
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  • Slim Aluminum Casing - Ensures Maximum Mobility with Rigid Protection and Excellent Heat Dissipation
  • Hairline surface treatment, provides a high quality finish.
  • Supports USB 3.0 SuperSpeed - Maximum Transfer Rate up to 5.0 Gbps.
  • Backward-Compatible with USB 2.0 (Max: 480 Mbps) & 1.1 (Max: 12 Mbps).
  • Plug & Play Installation - Ready to Work in seconds, No Software or power cord needed.
  • Supports 2.5" SATA I/II/III Technology Hard Drives or SSD's.
  • Windows & Mac OS Compatible.


Learn more about the Thermaltake ST0024Z

Model

Brand
Thermaltake
Series
Silver River 5G
Model
ST0024Z

Spec

Color
Black
Size
2.5"
AC Adapter
Yes
Material
Aluminum
Internal Interface
SATA I/II/III
External Interface
USB 3.0
Fan
No
Features
Slim Aluminum Casing - Ensures Maximum Mobility with Rigid Protection and Excellent Heat Dissipation

Hairline surface treatment, provides a high quality finish.


Supports USB 3.0 SuperSpeed - Maximum Transfer Rate up to 5.0 Gbps.


Backward-Compatible with USB 2.0 (Max: 480 Mbps) & 1.1 (Max: 12 Mbps).


Plug & Play Installation - Ready to Work in seconds, No Software or power cord needed.


Supports 2.5" SATA I / II / III Technology Hard Drives or SSD's.


Windows & Mac OS Compatible.

Compatibility

Operating Systems Supported
Microsoft Windows 7 / Vista / XP / 2003 Mac OS 10.3 and later

Dimensions & Weight

Dimensions
79 (W) x 17 (H) x 136 (D) mm
3.11 (W) x 0.67 (H) x 5.35 (D) in
Weight
98 g / 0.22 lbs.

Packaging

Package Contents
Premium Shielded USB 3.0 Cable

Power Adapter

Screwdriver

Carrying Pouch

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Thermaltake ST0024Z

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  • David C.
  • 11/4/2013 4:22:55 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsupdated review

Pros: Slim design. Internal sata connection capable of up to 6Gbps (even though the "best" you can achieve out is limited by the usb 3.0 connection at 5Gbps)

includes tools (screw drive, case & usb power wire if need be)

Cons: everything else not listed!
When i first left my review back in June 2012, i owned the device for just about 2 months, and during said time, i enjoyed the product.. however in Oct of 2012, the usb port connector stopped responding and i had to wiggle the cable to get it to work.

I contacted Thermaltake and they sent me a brand new unit under warranty care. Its now Nov of 2013 and the port is doing it again! But now i'm out of warranty.

I own 4 usb external enclosures, each one is at least 3+ years old, this was my 1st usb 3.0 device. I'm not happy with the quality of the product and will be looking to replace it with a different brand

Other Thoughts: i know it could be determined that perhaps i'm too rough with the unit but when i look on the web, the most complaints i find about this device is the "flimsy" usb connection.

When this unit was working, the speeds were fantastic. (paired with WD7500BPKX ).

If i had to complain about 1 other thing, i felt the usb cable was a bit stiff. I do have the Seagate Wifi external hdd & the usb 3.0 cable that came with that is thinner and flex's better. Perhaps that's the cause of so many malfunctioning onboard connections....

as always, feel free to gmail my nickname

Did you find this review helpful? Yes No

  • Anonymous
  • 7/22/2013 12:00:03 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsI am Screwless

Pros: awesome little case but the darn screws broke right out of the package, heads turned right off... with no pressure... I could not believe it... so I had to take them from the back and put them in the front to use it... new screws on the way, but it takes time and hassle...

Cons: darn screws broke right out of the package

Did you find this review helpful? Yes No

  • Sean C.
  • 5/24/2013 6:07:31 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsSingle Most finnicky enclosure ever

Pros: Good Aluminium Housing
Light weight
Activity Indicator Light

Cons: Where to begin... this is the single most finnicky device I have ever bought... I purchased this originally for a 2TB laptop drive and wouldn't you know it... the drive doesn't fit the enclosure... it needs another 5mm or so to work, so I resorted to using one of my 500gb laptop drives from my old system installation was easy enough, got everything mounted, fits tightly but I can only get it to read the drive for about 30sec at a time. tried all usb ports just in case, same deal across. Drive is properly formatted everything looks good however there appears to be a problem with the power connector on the device side. it does not flush up with the housing leaving about a 2mm gap. If I had to guess this is what causes most of the problems. Overall a very poor experience with this device and of course I am out of the return period and thus out of $30... no idea what to do and am now sitting with 2 500gb and 1 2TB drives that I Just cannot use due to this super touchy enclosure.

Other Thoughts: Should be made wider for 2TB drives to fit, power coupling should flush with the housing.

Did you find this review helpful? Yes No

  • Ryan R.
  • 5/13/2013 3:30:35 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsPretty good

Pros: The quality of the parts its great.
Great speeds.
Looks awesome.

Cons: The screws they use to hold it together are kinda meh, but they do the job. They are practically stripped out from the factory.

Other Thoughts: I did the electrical tape trick that someone else on here mentioned as it did seem really close to the aluminum casing.

As for the foam piece, it is very thick, but if you force the drive in it is like a really stiff memory foam so it holds really well.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brett B.
  • 4/26/2013 11:19:45 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsMeh......

Pros: Decent build, decent quality, "looks cool" has all needed cables, has a "cool" carry case...

Cons: Build quality still not to what *I* would expect from Thermaltake. Possible stripped screws from the start.

Other Thoughts: So, I had this crazy idea, that I would remove my 5400RPM Notebook HDD replace IT with a SSD, and then use a 1TB drive externally. Since I already had the drive, all I really needed was the external enclosure. I went with Thermaltake, because of their rep. It's a sad thing to say, that while it looks good, the build quality IS lacking, After inserting the HDD, and trying to secure the side, I noted that the other side was bulging. Really? I mean REALLY? Look, I KNOW that MOST notebook HDD's are in the 1.8 rage, but such quality that I literally had to jury rig the case...

1 out of 1 people found this review helpful. Did you? Yes No

  • Robert H.
  • 12/11/2012 7:53:38 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsGreat until the soldering broke

Pros: Good while it lasted.

Cons: One of the solder joints broke after a few months of use, rendering it inoperable (and my files inaccessible).

Manufacturer Response:

Hi Anonymous,

We at Thermaltake apologize for the inconvenience this may have caused you. We can replace it through warranty service. Please contact our customer service team for RMA instructions.

Thermaltake USA Customer Service
email: ttsupport@thermaltakeusa.com
Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T)

Did you find this review helpful? Yes No

  • Anonymous
  • 9/7/2012 1:54:54 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsPoor Quality

Pros: Like the aluminum case.
is easy to assemble. like the external case to protect from scratches.
usb 3.0 speed was ok

Cons: USB 3.0 connection is flemsy and would not read anymore. applied for RMA cross ship provided my CC # and all never recieved unit. was gong to put defective in cross shipped box to ship back but never got it so. I ended up chunking this poor qualitydiscontinued unit.

Other Thoughts: oh well $25 down the drain

Manufacturer Response:

Dear customer,
We at Thermaltake apologize for the inconvenience this may have caused you. Did you fax or email the receipt/invoice of product to RMA department. To complete the paper work of advance replacement request.
Thermaltake USA Customer Service
email: ttsupport@thermaltakeusa.com
Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T)

Did you find this review helpful? Yes No

  • Brad T.
  • 7/15/2012 10:31:47 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsNice, but needs work to fix mechanical issues

Pros: Nice looking.

Does 225 MB/s read, 145 MB/s write with SIIG JU-P40212-S1 USB 3.0 Controller (nice!) and a Crucial M4 256GB SSD. (Performance seems to be limited by current USB 3.0 Controller technology, not the enclosure.)

Uses a standardized connector that's readily available (USB 3.0 Micro-B).

Extra power cable if needed. I had to use it with my USB 3.0 ExpressCard on my laptop - seems ExpressCard PCIe power specs are less than USB 3.0, meaning an ExpressCard slot can't supply full power per USB 3.0 spec.

Cons: Lots of work to fix mechanical issues, although very happy with it now:

I used electrical tape on PCB to make sure solder on PCB wouldn't touch aluminum case. They're microscopically close to each other. I suspect this is the cause of the DOA and smoking issues.

Foam in wrong place - was attached to aluminum, when should be at bottom of plastic end.

Is held together with (4) #1-72 (fine pitch) x 3/8" long screws, which are too short. Need to be 1/2", or better yet M2x12mm. The metric screws are slightly larger - was able to thread larger screw holes with included screwdriver.

Crucial M4 doesn't fit properly in far end. Pulled back flexible black plastic to get to 2 hidden screws (used pointed knife). Then snapped off ~1/4" of plastic flange and ground flat so Crucial M4 would fit. (Used needle nose pliers.)

Sanded 4 "feet" so they're not so sharp - otherwise they tear up pouch.

Other Thoughts: Sometimes enclosure is recognized by USB 3.0 Controller as USB 2.0. However, this never occurred with SIIG JU-P40212-S1 PCIe card, only SIIG JU-EC0212-S1 ExpressCard.

No issues with included screwdriver matching up to screws.

Chip in mine was ASMedia ASM1051E.

Pouch is nice, but doesn't protect corners if dropped.

3 out of 3 people found this review helpful. Did you? Yes No

  • Bradley T.
  • 7/11/2012 2:48:25 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsFailure

Pros: None

Cons: Everything. DOA!

Other Thoughts: Contacted customer support but they don't have a clue. Took 15 minutes to explain what happened. Eventually they sent me an email with how to complete an RMA, which was basically a link to their webpage. The kicker? That webpage doesn't even have this product listed on it. Contacted support again but did not get a response.

Newegg has gone down hill in the past few years. I used to buy a lot of product from them. Recently I have spent more time dealing with subpar product and RMAs than I have using the product I purchased!

1 out of 1 people found this review helpful. Did you? Yes No

  • Bradley T.
  • 7/10/2012 5:01:08 PM
  • Tech Level: Low
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggs

Pros: None

Cons: USB port no longer makes a connection. After 2 uses.

Other Thoughts: This is the 2nd enclosure of the same model I've had. The first one started smoking immediately after plugging it in.

Do not buy Thermaltake product. I still have not heard anything about the first enclosure RMA. AVOID THERMALTAKE AT ALL COST! PRODUCT IS TRASH AND SO IS THE COMPANY. Newegg's customer service doesn't help either.

Manufacturer Response:

Dear Customer,
We at Thermaltake apologize for the inconvenience this may have caused you. Please contact our support team for warranty instructions.
Best regards,
Thermaltake USA Customer Service
Toll free: 1-800-988-1088
email: ttsupport@thermaltakeusa.com
M-F 9:00AM ~ 5:30PM (P.S.T)

1 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16817153159
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