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Item#: N82E16817392053

VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

  • 2.5" & 3.5"
  • USB3.0 & eSATA
  • Up to 3TB (Per Bay)
  • Plastic

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BUY WITH CONFIDENCE
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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Vantec NST-D400SU3

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Vantec NST-D400SU3

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Showing 16 of 16 reviews - Clear Filters

  • Dariusz R.
  • 4/27/2015 2:18:41 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggswriting issues

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: OK design, 2 ports, usb and sata

Cons: This dock has problems operating with Samsung SSD drives. Writing to them will almost always fail, if there is no failure reported, the data will be corrupted. I have verified this thru multiple experiments. It will work fine with regular hard drives and other ssd's, but for some reason Samsung will fail. It will read fine from Samsung though.
Contacted customer support, after some script responses, they promised to escalate this to engineering team, few months passed by and I never got contacted back.
I bought another dock that does not have those issues. Probably will stay shy from Nexstar products from now on.

Other Thoughts: Good for general hard drives, make sure your SATA port supports port multipliers in order to be able to use both slots at the same time.
Don't even think about using it with Samsung SSD's

Did you find this review helpful? Yes No

  • Alain T.
  • 4/25/2014 8:46:18 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsboff

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: nice power button, nice blue LED and choice of 2 colors

Cons: my first Vantec product and I am not impressed
cheap plastic, cheap build, I am really disappointed

i also could only get one drive to work at the same time
only one esata port for 2 drives, not ideal

Other Thoughts: I got this device to replace a iStarUSA XAGE902DU-SAU (out of stock at newegg)

It is not a good replacement, the build quality and design of the iStar is way better.

Did you find this review helpful? Yes No

  • Andrew C.
  • 7/1/2013 5:45:56 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsPort 1 (rear slot) fails when writing data

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: None

Cons: This unit has an ASMedia controller. I have done hours of testing and deduced that Port 1 (rear slot) fails when writing data to a drive in the dock. It will drop the connection as has been reported by others. Port 1 works fine when reading data from a drive however.
Port 2 (front slot) can read and write data with no issues. On a Samsung 830 256GB I'm getting 230MB/s read and 180MB/s write.

Manufacturer Response:

Dear Valued Customer,
We try hard to provide our customer with the best service. If you have questions about our products, please feel free to write to us for assistance at support@vantecusa.com. We will try our best to answer your questions. Thank you for looking into our products. We do value your patronage.
Best Regards, Vantec

1 out of 2 people found this review helpful. Did you? Yes No

  • Carl S.
  • 6/3/2013 12:38:53 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsReally nice unit

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: I needed a external toaster device that could handle more than 1 drive (in my case 2 2.5 drives), and this fit the bill exactly. I am connected to an E-SATA port not USB. My machine is USB challenged in that I have USB 3 ports but they do not work very well, so I stat away from them. The E-SATA card is also from Vantec so I expected it to work and was not disappointed. Performance is as I expected.

Cons: Does it come in black? Mine is white would have preferred black maybe I should have looked at the Newegg site closer

Did you find this review helpful? Yes No

  • Brian B.
  • 5/25/2013 8:58:32 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggseSATA didn't work

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: USB 3.0 & eSATA. Dual bays. Quality cables.

Cons: lightweight and kinda clunky feeling. eSATA didn't work. Had to RMA it.

Other Thoughts: eSATA would not work on my PC. Didn't have another PC to check it on. Replaced it with ORICO 6518SUS3-BK and it works perfectly.

0 out of 1 people found this review helpful. Did you? Yes No

  • Harry P.
  • 4/20/2013 9:16:14 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsUnreliable

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: It is white.

Cons: This thing recognizes drives and stays in connnection when used with OSX Mountain Lion but has SEVERE problems in Windows 8. When I use this drive with Windows 8, the drive unmounts and mounts itsself every two minutes at random. I'm returning this piece of junk and garbbing a drive dock from a more reputable manufacturer.

Manufacturer Response:

Dear Customer,
We try hard to provide excellent customers service. If you have questions about our products, or anything that are not functioning the way it is advertised, please feel free to write to us for assistance at support@vantecusa.com. We will try our best to support and answer your questions. Thank you for looking into our products.
Best Regards, Vantec

1 out of 2 people found this review helpful. Did you? Yes No

  • Sally P.
  • 3/19/2013 11:44:24 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

5 out of 5 eggsSo far, So good...

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: Nice cables supporting USB 3.0 and eSATA. Small footprint with enough heft to keep the unit in-place. Able to use both drives at the same time (plug-in both USB and eSATA cables). Large, easy to use, eject buttons. Bright LED's show status of drives and power. Feels well built and packaging was nice.

Cons: Very bright LED's could be a con, to some. Personally, the LED's do not bother me...and make status very easy to check.

Other Thoughts: So far, this unit is worth every penny. Copied files between the drives for several hours. Have not experienced a single issue. I have both cables plugged in and have access to both drives. Have not tested for speed but have not noticed any difference. Also, have not used my SSD, only Western digital drives (1 TB and 500 GB's). The Vantec is replacing my Thermaltake's...which were very disappointing. The single Thermaltake dock died after a year. The dual Thermaltake had a dead PS and eSata side died after a month.
So far, I am very pleased with my purchase and recommend the Vantec highly.

Did you find this review helpful? Yes No

  • John M.
  • 2/3/2013 5:53:05 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsNexStar Drive Dock

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: Works well, small foot print on Desktop. Bothe USB 3.0 and e-sata. Speeds seen up to 70MBS

Cons: White!!! Come on white? shows every mark from drives being inserted/removed. Cant believe it. Wish I could have got it black

Other Thoughts: Buy because you need a working device NOT for looks

1 out of 1 people found this review helpful. Did you? Yes No

  • Leonid P.
  • 12/19/2012 9:37:45 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsASM1051 inside!!

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: ASM1051 inside!! You wonder why I put double explanation sign? I tried to use before another enclosure wiht Jmicron chipset and it constatnly lost connection, which rendered device close to useless. I ran a 50 hour test with NST-D400SU3, filled severla times a 3Tb disk, and had no disconnection. That is why I am so happy. Speed: a harddrive with 180 Mb/s speed when connected to the docking station via USB3 or eSATA had speed around 180 Mb/s. A SSD drive
with speed 380 Mb/s when connected via eSATA had transfer rate 250 Mb/s and 180Mb/s when connected via USB3.

Needless to say, your eSATA controller should have a ort multiplier. Without port multiplier you system will see only one device in the dock.

Looks very pleasant. Apple fanboys should feel jealous. Oh, stop! They will think it is too cheap for them: Apple will charge them at least 5 times more for a similar device, because it needs to have on a payroll a horde of lawers.

Cons: Unfortunately, an extrenely bright LED takes away esthetic deign. In order to cope with light pollution, I had to cover the dock with black paper. VANTEC, take away this abusive LED!

My motherboard (ASUS P9X79PRO) hanged during POST when the device is
attached via USB3 port. If I unplug and plug it back after POST, the dock works flawlessly. I am leaning towards to consider this as a big in mobo's BIOS. I asked ASUS, but they did not bother to answer.

2 out of 3 people found this review helpful. Did you? Yes No

  • Peter D.
  • 12/4/2012 11:09:10 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsMisleading description

This review is from: VANTEC NexStar NST-D400SU3 Plastic 2.5" & 3.5" White SATA USB3.0 & eSATA Dual Bay SuperSpeed Hard Drive Dock

Pros: Don't know yet, have not plugged it in yet.

Cons: Misleading box description!!!! The packing box says drive support sata I/II//III. When I flip the unit upside down, the label on it says drive support sata I/II and there is NO sata III listed in it! For me it is not a problem, but if you plan to plug in maybe a SSD or something fast hoping for sata III, it is NOT there! If it is, then manufacturer should either make correction to the unit label, or remove the false information from the packing box. This is quite dishonest advertising.

3 out of 4 people found this review helpful. Did you? Yes No

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Volume Discounts
  • 2-5 $56.49 ea.
  • 6-10 $55.99 ea.
  • 11+ $55.49 ea.

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Item#: N82E16817392053
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