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WD WD Blue WDBAAX5000ENC-NRSN 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Retail kit

  • 7200 RPM 16MB Cache
  • SATA 3.0Gb/s
  • 2 years limited
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These drives are built utilizing the tried and true proven technology of the original award-winning WD Caviar 3.5-inch hard drives for desktop computers. The Western Digital Caviar Blue hard drives deliver rock solid performance and ultra cool and quiet operation. They are perfect for family and business computing.

  • newegg Solid Performance With SATA 3Gbps interface, high speed Cache and an array of proven technologies that work in concert behind the scene, the Western Digital Caviar Blue hard drives offers a full range of performance features.
  • newegg Ultra cool and quiet Keeping the drive cool enhances reliability. WD continues to develop new and innovative ways to keep drives cool while they are operating which helps protect the drive and the data stored on it.
  • newegg ShockGuard Instantaneously protects the hard drive against damage from bumps and vibrations while it is running. This technology enables WD Caviar drives to achieve industry-leading shock specifications.
  • newegg NoTouch ramp load technology The recording head never touches the disk media ensuring significantly less wear to the recording head and media as well as better drive protection in transit.
  • newegg IntelliSeek Calculates optimum seek speeds to lower power consumption, noise and vibration.

Learn more about the Western Digital WDBAAX5000ENC-NRSN

Model

Brand
WD
Series
WD Blue
Model
WDBAAX5000ENC-NRSN
Packaging
Retail kit

Performance

Interface
SATA 3.0Gb/s
Capacity
500GB
RPM
7200 RPM
Cache
16MB

Physical Spec

Form Factor
3.5"

Manufacturer Warranty

Parts
2 years limited
Labor
2 years limited

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Western Digital WDBAAX5000ENC-NRSN

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  • Jeffrey L.
  • 10/1/2013 12:11:20 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDOA

Pros: Came quickly from Newegg

Cons: Drive was DOA out of the box. Click, click, click...

Other Thoughts: It was tested too late to send back to Newegg so I RMA'ed it to Western Digital. Shipping was at my expense. They sent back a recertified SATA 6 drive. I don't have SATA 6 so this is useless for me. In the end, I paid more for a recertified drive.

Manufacturer Response:

Dear Customer, we are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal, and provide you with an adequate and positive resolution to your experience/concerns. Please contact us and mention this Newegg review, along with your previous RMA number.
(800) 275-4932
http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Mr. S.
  • 7/13/2013 1:51:49 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDrive DOA

Pros: Free shipping, arrived in one day. Able to detect failure quickly.

Cons: Drive DOA. Unable to be detected by BIOS. Other drives work fine with same cable, etc.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Blue, as this is not the typical experience with the product.
Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you have received a dead on arrival (DOA) drive. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

0 out of 1 people found this review helpful. Did you? Yes No

  • James R.
  • 6/21/2013 9:18:21 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSolid so Far

Pros: Seems to work just fine with Linux (full install). No problems, didn't need to do any special partition or formatting setup, Linux did everything and this drive never 'complained' about it. Everything is running fine and no failures so far. Solid drive in my opinion.

Cons: None so far

Other Thoughts: Cost and size seem to be about right for the current market. I do think it could be about $10 cheaper to be a little more accurate.

Did you find this review helpful? Yes No

  • Terry G.
  • 4/7/2013 11:49:51 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWestern Digital Hard Drive

Pros: Easy to install

Cons: It crashed after 6 weeks of use. Have to send it to WD for a repalcement.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Blue, as this is not the typical experience with the product. It is unfortunate that you have experienced a drive failure, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. There are many variables that could affect the drives integrity between leaving our warehouses prior to being installed in a computer. We recommend installing and running our Data Lifeguard Diagnostics for Windows (WinDLG) utility for Windows users, or running Disk Utility for Mac users. Information regarding our WinDLG utility and Disk utility can be found at the following link.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
Regardless of the reason for your drives defect, we stand by our product, and would like to replace your drive for you directly.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Did you find this review helpful? Yes No

  • Wesley P.
  • 4/6/2013 6:58:20 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: Purchased for my gaming PC. Only thing I use it for is to save iRacing videos and it works great. My old computer would take several seconds to store the replays; this new computer saves them instantly, there is no delay by the hard drive.

Cons: I cannot think of any. Item works great

Did you find this review helpful? Yes No

  • Geoffrey D.
  • 12/13/2012 5:13:44 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

3 out of 5 eggsHit and Miss

Pros: Good capacity, and WD is probably the most reliable hard drive maker left. Read/write speeds are fine. Thorough testing of all the data surface areas showed zero errors on both drives purchased.

Drive failures make for good practice at reinstalling, and configuring, operating systems, etc., in record time.

Cons: Perhaps I've just had the back luck of getting drives from a bad batch, as many others have had a good experience with this model of drive, as most of the other reviews show.

The first drive I bought began, after a few days, making an unpleasant scratching/screeching noise constantly when the computer was running - not merely when the hard drive was seeking or read/writing but ALL the time. Also, the drive hummed/vibrated constantly, making the whole computer case moan. Even with the drive suspended in the case - with no direct contact with any metal part - it was still unacceptably loud. Fortunately, I was able to return it for an exchange, and the second drive, though it has a vibration/hum problem, is not nearly as bad as the first, and so far, it hasn't began screeching... yet. To keep the case from vibrating, though, it was also necessary to suspend the second drive, too.

Both drives checked out fine as far as data surface integrity goes, but quality control seems to be lacking with the motors, and, possibly, the balance of the spinning platters.

Other Thoughts: If these are the best, most reliable mechanical hard drives left after the OTHER big company bought up and shut down the most of the rest of the competition, I fear for the future of magnetic drives.

Prior to the floods which led to the steep rise in hard drive prices, these drives sold for about 40 dollars. I could better accept the poor quality control if prices were still so low...

Having a hard drive fail, after only a few days of use, is quite shocking to me, as is putting up with the hum. I have half a dozen 8+ year old 80 and 120 MB drives that still operate as new; error free and whisper silent and with negligible vibration. What the heck happened to hard drive quality control?

The WD sata drives were bought at a chain store, famous for office supplies, rather than from the 'egg.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Caviar Blue 500GB, as this is not the typical experience with the product.
Each of our drives is rigorously tested before leaving our warehouses to ensure that they are in good working condition before leaving our warehouses. There are many variables that could amount to a drive emitting unusual sounds when powered on. To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can of course use Disk Utility and First Aid. For information on how to use the WinDLG utility, please view the information provided by the following link.
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to access Disk Utility on a Mac computer
http://wdc.custhelp.com/app/answers/detail/a_id/1362
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Did you find this review helpful? Yes No

  • David J.
  • 11/24/2012 6:12:41 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsALLLRRRight

Pros: 500 gb hdds last longer than 1tb hdd?
Run cooler
No hangs
Fast
Quiet

Cons: none

Other Thoughts: Since I have replaced many a new 1tb hdd 19 to be exact with these 500 gb in the past 3 years none have come back with problems so that gets me to wondering what up with the terabyte hdds

Did you find this review helpful? Yes No

  • Chester P.
  • 11/13/2012 2:48:35 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDOA

Pros: Don't know. It was DOA

Cons: DOA

Other Thoughts: The only good news is that I received it fast fast fast!

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Blue drive, as this is not the typical experience with the product. We are very sorry to hear about the drive arriving in a non-working condition. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal, and replace your device directly, at no further cost to you.
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience, with a positive resolution. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

0 out of 2 people found this review helpful. Did you? Yes No

  • Frank A.
  • 8/26/2012 9:26:37 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat HDD

Pros: -500 gigs is all i need, plenty of space
-no problems
-installing was simple
-standard hdd

Cons: !NOTE! does not come sata cable

1 out of 3 people found this review helpful. Did you? Yes No

  • Richard S.
  • 6/26/2012 5:59:05 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsFantastic Drive

Pros: Drive runs smooth and quite, a fantastic buy!

Cons: none

Did you find this review helpful? Yes No

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