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Item#: N82E16822236343

WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

  • Storage for 1 to 8 bay NAS solutions
  • NASware 3.0
  • 3D Active Balance Plus
  • Longer warranty coverage
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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD20EFRX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Western Digital WD20EFRX

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  • Rodney H.
  • 1/7/2016 8:13:23 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Runs cool and quiet
Fair price
Well packed

Cons: None

Other Thoughts: Installed in a Netgear Stora NAS as JBOD. Transfer times could be better but that's a Stora fault and not the RED. Will buy another down the road for the Stora (reconfigured and pair with the original in RAID). Will update if issues arise.

Thanks NewEgg!

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  • Robert M.
  • 1/3/2016 3:08:36 AM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsBig, quiet, solid -- What's not to like?

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Title says it all; plenty of storage for my archival material, absolutely silent in my Buffalo NAS setup (at about 5 feet distance), has run 24-7 for about a year with nary a whimper. Cost v. capacity is now very favorable. Will buy another when budget permits.

Cons: No known problems at this time. This drive did cost more per Tb than some drives, but even most of that small quibble has disappeared at current prices. As WD makes clear, this unit is optimized for NAS service, and is not intended as the primary or secondary drive in a desktop/tower system. Its bigger brothers in the 3 and 5 Tb sizes seem to be less well-regarded (3 eggs vs 4 for this'n); not sure why this should be, but prospective purchasers should review the comments on those units with care.

Other Thoughts: Those seeking a quiet, reliable and cost-effective NAS solution should give this guy a careful look. I'd certainly recommend it to anyone wanting well-performing, dependable bulk/archival storage.

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  • Anonymous
  • 11/20/2015 2:49:24 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsFine HDD

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Firmware features that benefit use in a NAS or RAID setup. The unit has only been deployed for about 2 months as of today with no issues. Will update in the future if any issues arise prematurely.

Cons: Rated at 1/1x10^14 URE so this is not an enterprise grade drive (e.g. 1/1x10^16 URE adds a price premium). Keep this in mind if you are using this drive for storage of critical data and plan for drive failure accordingly.

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  • Dimitrios K.
  • 11/10/2015 6:27:43 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: I have two of these drives running Raid1 in my Synology DS214+ for over 6 months now.
I've had a couple power failures in that time and their are still in good health.

Cons: none so far

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  • John K.
  • 10/23/2015 7:23:38 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsWorthless

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: absolutely none

Cons: First one DOA, returned for replacement.

Second one also failed - 137 hours into Pre-Read, only achieved 1%. Similar on second Pre-Read attempt.

Clearly WD has no quality control.

Manufacturer Response:

Hello There John K.,
It is unfortunate hearing about your unexpected concerns with your WD Red drives upon arrival, but we would like to reach out to you to discuss this further. However, in the meantime, we would recommend testing the drive outside the NAS enclosure by utilizing our Data Lifeguard Diagnostics for Windows in order to determine the root cause of these failures. Pleas follow the link below for more information.
“How to test a drive for problems using Data Lifeguard Diagnostics for Windows”: http://support.wdc.com/KnowledgeBase/answer.aspx?ID=940&lang=en
“Data Lifeguard Diagnostics Error Codes”: http://support.wdc.com/KnowledgeBase/answer.aspx?ID=654

We will be following up with you soon from the information gleaned from this review to discuss your concerns in depth and try to make this right with you. However, if you wish to contact us first, please follow the phone or Email information below and be sure to mention this Newegg review as a point of reference.

Need Help? Please follow the link below for further assistance or contact us at 1(855) 559-3733.
https://wdsupport.wdc.com/sfdc/case.aspx

2 out of 3 people found this review helpful. Did you? Yes No

  • John B.
  • 10/2/2015 7:42:05 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsold engineer

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: love these WD red drives. have been running one continuously for 2 years with no probls. set this one up in raid 1 array and no faults, no probs.

Cons: none yet

Other Thoughts: would have loved to get the red pro drive but price said this one.

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  • jason w.
  • 9/13/2015 3:49:19 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGood drive

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: I have five of these running now as members of two different arrays. They work great. Sometimes they can get a little hot, like during a parity check operation where the disk is seeking for 24-36 hours straight. Speed is good for RAID, and have been reliable for me so far.

Cons: Could be cheaper, WD charges a premium for the fancy red label (I have a bunch of WD Greens running in arrays too that work just as well)

Other Thoughts: Hope drive prices come down. I'd love to get some 8TB disks for my arrays.

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  • HOWARD S.
  • 9/8/2015 7:03:59 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDOA

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: None

Cons: Received one new drive. DOA, HDD not recognized or would not initialize. Tried many connection combinations on 3 different computers.

Other Thoughts: Label on HDD has a manufacturing date of June 2015 so quality is still an issue. RMA issued by Newegg.

Manufacturer Response:

Hello Howard, we are sorry to hear that you may have received a non-functional device. Western Digital takes great care in ensuring that all of our drives are in good working condition before they are shipped to our resellers. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us and mention your Newegg review at (800) 275-4932, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx

2 out of 2 people found this review helpful. Did you? Yes No

  • Thomas L.
  • 8/31/2015 11:58:54 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsPerfect

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Good size & good price.

Cons: None.

Other Thoughts: I bought 3 drives and put each one at a time in my unRAID NAS and ran a pre-clear script to write all zeros and then read the SMART. All 3 passed, had perfect SMART values and no pre-existing conditions. I think these drives will last a long time.

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  • Saul P.
  • 7/28/2015 4:07:38 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGood for storage

This review is from: WD Red 2TB NAS Desktop Hard Disk Drive - Intellipower SATA 6 Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: I built a RAIDZ2 on four drives. After a week I turned off the fan in front of drives, these drives run so cool there was no need for it. Without fan they stay below 40 °C. Write performance is more than satisfactory for a storage, when copying files over gigabit ethernet network there is no I/O bottleneck.

Cons: One of four drives was DOA, had to RMA it.

Other Thoughts: All drives have over 4000 hours on them now and smartctl reports no problems whatsoever. In my experience if a drive does not die first week and shows no errors it is going to last.

4 out of 5 people found this review helpful. Did you? Yes No

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Item#: N82E16822236343
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