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Item#: 9SIA27M1C32357

ASUS Eee Pad Transformer Prime NVIDIA Tegra 3 1GB Memory 32GB Flash 10.1" Transformer Prime - Gray Android 3.2 Honeycomb Platform (upgradable to 4.0 Ice Cream Sandwich)

  • NVIDIA Tegra 3 1.30GHz
  • 32GB
  • Android 3.2 Honeycomb Platform (upgradable to 4.0 Ice Cream Sandwich)
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Learn more about the ASUS Transformer Prime

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the ASUS Transformer Prime

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  • Bruce B.
  • 11/29/2012 7:55:53 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsASUS eePad Transformer Prime (TF201)

Pros: 1. Nice weight and solid construction.
2. The 10.1 inch IPS display is easy to read ... very sharp.
3. Latest Android update, 4.1.1 (Jelly Bean) is very nice and robust.
4. Tablet is very responsive.
5. The keyboard docking station is a GREAT PLUS ... extends battery life to about 16 hours and delivers the benefits of a laptop.
6. HDMI output enables you to connect tablet to TV or audio-video receiver.
7. SD Card reader and USB port enable you to connect flash drives and SD Cards.
8. Great 6/8 megapixel camera (16:9 vs 4:3 aspect ratios).
9. Great quality video camera.
10. Easy to carry and store.

Cons: Some might think that not having 3G/4G support is a con, but if you have a 3g/4g phone and you don't have a WIFI source in your vicinity, then you can connect this tablet to the Internet via your phone's Hot Spot feature.

I've noticed that the red colors on this tablet aren't as rich and bold as the reds on my phone. It seems that the red needs a little calibration. However, don't be alarmed. The red appears to be consistent with my LCD monitors. Overall, you don't notice the difference when you are watching videos or viewing pictures.

The last con is weak Wifi signal. This happens because of the slick metal backing of the tablet, which reduces the strength of Wifi signals. The successor, the TF300, remedies the issue by replacing the metal backing with a plastic one. Since I have the TF201, which has the metal backing, I mitigated the problem by installing additional wireless routers in my house so that I can switch the router that gives me a stronger signal, based on where I am in the house. Therefore, the TF300 might be a better choice for most, if you're concerned about the weak Wifi signal.

The GPS works fine, although it make take up to a minute or 2 to find a satellite. That's fine, because I use my phone for GPS anyway.

Other Thoughts: In my opinion, with the Android Jelly Bean 4.1.1 update, this is the best tablet on the market when you throw in its keyboard docking station. I use this device 99% of the time now. I have a laptop and I really don't use it much.

My wife and I do everything with our tablets ... online banking, watching videos (Netflex, Hulu, YouTube), reading books (Kindle App), Android programming (me), playing games, Facebook, Google+, taking pictures, videos, etc. This device is incredible! I'm using the keyboard dock to type this review right now. If you get this tablet or a successor (TF300), you will be quite pleased, especially if you purchase the keyboard dock.

1 out of 1 people found this review helpful. Did you? Yes No

  • Piotr K.
  • 9/14/2012 9:44:56 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent

Pros: Does all I hoped for. A very good tablet for media consumption, app running, etc.

Cons: I wish it had 3g/4g, but I knew it didn't when I bought it.

Did you find this review helpful? Yes No

  • Anonymous
  • 7/6/2012 12:38:51 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Tablet!

Pros: Easy to navigate, very customizable, you can play lots of games with this

Cons: Wifi can be weak

Did you find this review helpful? Yes No

  • Matthew B.
  • 6/22/2012 7:01:43 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsOutstanding Tablet

Pros: Great graphics. Good basic app package. Integrates well with my Android phone. Good graphics for reading material too.

Cons: The email app it comes with is a little too basic. Good use some improvement or download another.

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  • Elise M.
  • 6/17/2012 9:49:10 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat tablet!

Pros: Spectacular battery life, bright screen, runs smoothly, good camera, good sound, lightweight but feels sturdy. All in all, a really great buy.

Cons: As mentioned, the metal shell hampers GPS and wifi somewhat. Has frozen a couple times, but nothing a reboot or some patience couldn't fix.

Other Thoughts: The default ASUS keyboard was frustrating, so I switched to the Android one. MUCH better.

1 out of 1 people found this review helpful. Did you? Yes No

  • Suzanne A.
  • 5/31/2012 6:01:30 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

1 out of 5 eggsHorrible Customer Service

Pros: It's light, looks nice, has a beautiful screen and aside from crashing every five minutes it seems to work well. Nice cameras too.

Cons: Crashes all the time. Horrible customer service. I have been out a tablet for almost four months. In those four month the price has dropped $200. Where is my tablet Asus?

Gets only one star partially because it crashes so often that it's not really usable, but mostly because their support is terrible. It's really disappointing too because I really like my Asus monitors, motherboard and eee pc. After my experience with their support though, I doubt I will buy from them again because if something were to go wrong I would throw the product away before dealing with their support again.

Other Thoughts: First one had a blemish on the screen and was exchanged at place of purchase. Second one crashed so often, it was unusable. Waited to long to return it to the store, so I had to go through Asus. I sent the barley used machine back in it's original packaging and contents. Called in a few days after the package was delivered and the guy I spoke with didn't even ask for my name or any information, just told me to wait 1-2 weeks for my package. A few weeks go by and nada. Turns out, my package had gotten lost in returns. I got the replacement after another week. Opened the package which had nothing but the machine which was a previously used transformer(not prime) in poor shape that is passworded so even if I wanted to use it not me nor support I spoke with could unlock it. Called several times since and have been asked for the same information repeatedly. About four months later and I still have no machine. I live 30mins from their Fremont offices. Maybe I should pay them a visit.

Manufacturer Response:

Dear Valued Customer,

I am sorry to hear about your experience with customer service. I am especially sorry for the long turn-around time on your repairs. Have you gotten your tablet back yet? If you haven't, I would like to look into this issue for you. If you would, please contact me directly at cl-tien@asus.com; I just need some more information from you. Please provide reference number 1032-1040 in your message when you reply. I'll try my best to quickly resolve the issue for you.

Best Regards,

Tien
ASUS Customer Loyalty

1 out of 3 people found this review helpful. Did you? Yes No

  • daniel w.
  • 5/30/2012 4:33:34 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggstransoformer prime is a waste

Pros: love the Nvidia Tegra chip and the games they make for it

Cons: the table cashes from surfing on the web to playing games, you would think a $500 table could surf the web without cashing? my phone which i got for free does, the tablet has weak wifi and some times loses all connectivity, the charger that came with was already broken where you plug the usb part in. I buy a lot of tech and I'm not going to buy from asus if this is how they sell their products....

Other Thoughts: did no one do product checking? or are they sleeping on the job?
go with an ipad.... I wish I did

Manufacturer Response:

Dear Valued Customer,

I apologize for the issues you are having with your Prime.

Have you made sure the tablet is running of the latest firmware? I would like to look into these issues for you. If you like, please contact me at cl-tien@asus.com. I'll be happy to try to assist you in resolving your issues with the tablet. Please provide reference number 1032-835 in your reply. I look forward to hearing from you.

Best Regards,

Tien
ASUS Customer Loyalty

1 out of 3 people found this review helpful. Did you? Yes No

  • Michael H.
  • 5/18/2012 4:21:43 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsBig Let Down

Pros: I got it really fast from Newegg. Ordered on the 15th recieved on 18th. Was so excited, was a Birthday present to me from my wife& kids.

Cons: Ups delivered it fine. But distribution center packed it with an impact on one of the corners of the retail box that penetrated through & left a nice ding in the corner of Transformer Prime. So upset. I can see UPS damaging it, but the packing warehouse. Not acceptable. "oops! Dropped it, oh just send it to the customer anyway, he'll never notice it". Customer service was helpful in trying to satisfy and very irritated customer with next day shipping for the we purchase & a quick RMA. But it's a Friday and next day is still 3 days away.

Other Thoughts: This has nothing to do with the tablet. I will leave that rating once I get to use it

Manufacturer Response:

Dear Hawk99GT,

I apologize for the issues you encountered before even using your tablet. I am glad, however, that Newegg was able to provide you with a replacement one. Hopefully, it will be issue free and everything you were expecting.

If you do run into any issues with your Prime, please feel free to contact me. Or, if you just have any questions or concerns regarding Asus products; my e-mail address is cl-tien@asus.com. I'll be happy to assist you in any way I can.

Best Regards,

Tien
ASUS Customer Loyalty

1 out of 5 people found this review helpful. Did you? Yes No

  • Daniel G.
  • 5/3/2012 11:53:20 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsTerrible Customer Service

Pros: When it worked it was a good product.

Cons: The screen cracked, no idea how. It was in a case and was always left on a night stand. Sent it in for repairs, the inital process was perfect.

A few days after they received it I talked to live chat to find out the status. They said they orderd the part and that everything is being taken care of.

Later that night I get an email saying I owe them 250$ to have them replace the screen.

I call Asus support and ask why I was being charged when the chat tech told me it was taken care of. They **CLAIM** they can't find that record of that chat. So basically im lying. Very poor service I have had to deal with alot of companies and sadly this is one of the worst.

So now I have an exspensive metal brick.

Other Thoughts: Asus used to be a good company with great products 5 years ago. Its been getting worse and worse as time has gone by. I will not being buying another product from them or recommending them again.

I suggest you take a second thought about buying of their products or buy a non Asus extended warrenty.

Manufacturer Response:

Dear Czar,

I apologize for the issues you were having with your Prime, and especially sorry for your experience with customer service. Please e-mail me directly at cl-tien@asus.com so that I may look into this case for you on your behalf.

Best Regards,

Tien
ASUS Customer Loyalty

2 out of 5 people found this review helpful. Did you? Yes No

  • Richard S.
  • 4/14/2012 1:28:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

5 out of 5 eggsasus transformer prime is aces

Pros: This is a fast good looking thin, light tablet. I am just thrilled with how well it functions. I also picked up the keyboard s well. Once you get used to the mouse touch pad it work very nicely. I have replaced my aging netbook and i could not be happier.

The look and feel is just perfect.
The screen is eye poppingly bright.
The battery life is long and with the keyboard battery it is l legendary.
All my best Andriod Apps work perfectly.
All my google data loaded perfectly.
It did a perfect blue tooth tether with my stock Moto Bionic
Ice Cream Sandwich work really well.

Cons: Its hard to find... so buy it when you see one.
Hd Tablet apps that really look great are few in number but the market is new.

Other Thoughts: 80 percent of my use is in the easy chair which is perfect for as tablet.
20 percent on the road With the keyboard.

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: 9SIA27M1C32357
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