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Item#: N82E16881102089

TRENDnet TV-IP862IC (v1.0R) HD Wireless Day/Night PTZ Cloud Camera

  • HD 720P, Wireless Cloud
  • PTZ Auto-Patrol
  • Day/Night, 2 Way Audio
  • Local Storage SD Card Slot
  • Motion/ Sound Detection Emails
  • Free Mobile App, Easy Setup

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

HD Wireless Day/Night PTZ Cloud Camera
TV-IP862IC (Version v1.0R)

  • Easy remote camera viewing with free TRENDnet Cloud service
  • Pan and tilt from a mobile device
  • 720p HD resolution
  • Night vision up to 25 feet (7.5 meters)
  • Receive motion and sound detection video clips via email
  • Record video to a Micro SD card or NAS device (sold separately)
  • Two way audio
  • Free mobile app


The HD Wireless Day/Night PTZ Cloud Camera, model TV-IP862IC, takes the work out of viewing HD video over the internet. After a brief installation, users simply open a web browser and login from any internet connection. The free TRENDnet CloudView App brings live video to Apple® and Android™ mobile devices. Night vision and pan tilt controls provide surveillance over a large area in complete darkness.

Networking Solution



Easy Setup
Quick intuitive installation


HD Video
Experience high definition 720p HD video quality


Night Vision
Night vision up to 25 feet (7.5 meters) in complete darkness (indoor rating)


Pan, tilt, and zoom the camera from your mobile device


Preset Auto-Patrol
Define preset PTZ auto-patrol points


Digital Zoom
Zoom in by a factor of four


Motion and Sound Detection Emails
Receive email snapshots and video clips triggered by motion and sound


Mounting Hardware
Mounting bracket supports ceiling installation


Two-Way Audio
Built-in microphone and connect a third party speaker for two-way audio


Store video to a Micro SD card (up to 32GB) or to a Samba server


Free Apps
See live video on a mobile device with free Apple® and Android™ apps


Complimentary Software
Pro-grade TRENDnetVIEW Pro software to manage up to 32 TRENDnet cameras

What's in the Box

  • TV-IP862IC
  • Multi-Language Quick Installation Guide
  • CD-ROM (Utility, Software, & User's Guide)
  • Five-Foot (1.5m) Power Adapter (12 VDC, 1A)
  • Five-Foot (1.5m) Network cable

Learn more about the TRENDnet TV-IP862IC (v1.0R)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the TRENDnet TV-IP862IC (v1.0R)

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  • ANDRE J.
  • 4/8/2016 7:38:54 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsLoose connection every few hours

Pros: None

Cons: Don't recommend that camera. I have 4 others Trendnet and never had this problem.
That TRENDnet TV-IP862IC loose connection every few hours, on LAN or WiFi

Other Thoughts: none

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  • Chad R.
  • 2/23/2016 8:27:44 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDead after 6 months

Pros: Pretty good picture while it worked

Cons: Worked for less than 6 months, has spent the last couple months in the corner until I had time to return.
It powers on and the web interface works - but no picture/video is present. Did a factory reset, can't get a picture even directly plugged into a laptop nor via the rstp or video links. Seems either the video sensor or processing chip has died.

Manufacturer Response:


We are sorry to hear that you had an issue with the TV-IP862IC. Please make sure you are using a supported web browser. Use Internet Explorer, Firefox or Safari. Browsers that do not support plug-ins will not display an image. If you would like assistance please email and we will have a support representative contact you. Please include a link to this review.


TRENDnet Support

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2 out of 5 eggsEhh...

Pros: I purchased this camera so that I could use it for viewing my reef tank when I was away from home. At first it seemed like a decent camera, but it started continuously losing connection to the wireless and/or cloud service. I have to power cycle this camera quite often. The PTZ feature is really nice, when it works. My plan was to put this into a clear cylinder and insert it into my reef tank. Then I could PTZ the inside of the tank while I was away from home. Right now, it's just mounted to the side of the tank, using a suction cup GPS mount.

Anyway, when it work's, I really like it. When it doesn't, it's quite frustrating. It seems to NOT work more than it does work.

Cons: Has to be power cycled quite often.

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  • Kimberly L.
  • 5/10/2015 4:05:25 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsWorks well - very satisfied

Pros: It does what I want - emailss 6 quick photos when someone walks into the field that I defined on the set up screen. The quality is good enough to be able to identify someone. Definitely worth the money. I have it sitting inside, facing the front door about 60 feet away. Plenty of time to take the photos and get them off to email.

Cons: It can be rather difficult if you don't understand or know how your wireless router works.

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4 out of 5 eggsWorks Fine

Pros: -Simple to setup, takes about 30+minute to get it working
-Advanced settings for enabling automatic recording and quality of video and various parameters of video settings
-App for the iphone works well for viewing camera in real time, camera direction can be adjusted in real time using the app
-High speed internet required, better PQ requires higher bandwidth
-App can only be used to take video screen shots to iphone
-SD available in the back of the camera for recording
-Seems to work well, I use this when I am out of town. It can detect movement and record/alert.

Cons: -Default light sensitivity settings will need to be adjusted, when in daylight the camera turns night vision on and the picture is black and white
-Setup can take a while and needs an Ethernet connection to router when first installing
-Remote recording not possible unless you pay for app
-Wifi connection not great

Other Thoughts: The device itself seems to work fine for the purpose of viewing in real time and recording using SD. It is white so it can be easily seen in a room. The camera settings will have to be adjusted from default. I noticed during the day the camera thought it was night and enabled night vision. If you're out of the house and wanna watch the dog or something, this would work fine!

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3 out of 5 eggsGreat if hardwired and you don't care about the software

Pros: This camera has very good reslotion and picture quality. The nigh vision is better than expected as well with good visibility and range. Sound quality is also better than expected with better than average clarity and range. When working correctly, can be controlled easily by another PC/laptop or through the free app which you can then control with a tablet or smartphone. The camera has nearly a full 360 degree rotation to cover a lot of real estate. You can connect your own SD card and save filed locally or, you can save/sync to the cloud or your own network storage solution (if setup). You can be easily expanded with support for multiple cameras for whole-home coverage controlled by one software solution. The software has some very cool features but, they don't always work unfortunately.

Cons: This was far from easy to setup and connect with my network and is NOT something I would recommend for a novice. While is WPS capability, it would not sync with my Nighthawk router no matter what I tried. When connected directly to the router, it worked fine, but it would not auto-sync wirelessly via WPS or the software auto setup. In order for me to get this working wirelessly, I had to manually set everything which is something most people probably aren't comfortable with or willing to do.
Another nagging issue is that whenever the power is cut to the camera, the default camera position would end up pointing straight into the ground. The software allows you to change the default position, but it wouldn't keep the setting.
The motor is relatvely loud, so if someone is planning to use this as a baby monitor or other place you would want quiet operation, just know that if you move the camera, it may wake a little one.
The biggest problem I had was that it wouldn't stay connected to my network (wirelessly). This wasn't a problem with my router/network either. Trying to troubleshoot the issue by searching online, it doesn't seem to be a unique problem. With that, I wouldn't rely on this cameras connection unless hard wired.

Other Thoughts: If you plan on using multiple cameras from TRENDnet and plan to have them all hard wired to your network, then I highly recommend this setup. If you want a reliable wireless cam, I can't recommend this camera in its current state. The software has some nice features but they need to get the software in order with everything working or don't list it as a feature (i.e. the sweep/auto patrol mode doesn't work, app says you can push to talk but this won't work unless you have an external speaker/amp connected to the cam which isn't listed anywhere, the default value/position won't save and more often than not, when you make changes within the software, the program will lockup/freeze and you will have to reboot the software AND the camera to get it back).

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  • Paul K.
  • 10/25/2014 1:45:44 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsWorked great for a while

Pros: Does work well,or should I say did work well.Really not a bad camera.

Cons: I have 2 of these units and this one ,the wifi just quit. Very frustrating. Tried setting up 2 ,3 times,just no wifi. It will work with Lan cable connected. The other unit I have is working just fine on wifi.

Manufacturer Response:

Hello TKeek,

We are sorry to hear that you are having an issue with one of your TV-IP862IC cameras. If the camera isn’t able to detect or see any networks when you perform a site survey from the camera it may be a hardware issue. Please email and we will have someone assist you with an RMA request for warranty services. Please include your contact information and a link to this review.


TRENDnet Support

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  • Norman V.
  • 8/23/2014 9:09:49 AM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsBeware

Pros: Easy set up. Nice features. Cloudview is a plus.

Cons: Defective tilt mechanism. Not sure if this is just related to my particular device or the whole lot. Does not keep vertical preset positions. When you set a preset and then go back to that preset after moving the camera around, it is vertically off either up or down. So if camera reboots for some reason (say power failure) it will not go back to the exact preset home position.

Slow motion effect on some profiles. Fixed this by reducing the frame rate.

Manufacturer Response:

Hello Valued Customer,

I apologize for the overall frustration this has caused you. Please don't hesitate to contact me directly at if you have any questions or need further assistance. Thank you for your feedback as it is very valuable to us and helps us gain more knowledge on how to improve.

Please also include a link to this review in your email.

Warm Regards,
TRENDnet Support Team

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  • CHRIS F.
  • 6/28/2014 11:33:23 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGreat 1st Camera

Pros: The Camera functions exactly as expected. Immediate response to movement commands. Camera rotation is very good, and allows for a large area to record. Like different options as far as view resolution. Once the app and software are setup correctly, very satisfied with setup so far. Family can view from any device when there is a knock at the door.

Cons: There are 2 different ways to use the camera. I mention Pros above regarding the standalone camera webpage. I just have to figure out what I need to do to get the TRENDnetView Pro software to work on my dedicated computer. The weird thing is the Server software sees the camera, but I get "Error 0xa12409aa" after setup. Not crying about it yet, haven't spent enough time to troubleshoot.

Other Thoughts: This is a definite buy. If you're looking to spend between $100-150, like me, go with this one.

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  • Judson P.
  • 6/15/2014 8:53:44 AM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDOA - Can't be found on Network

Pros: None to speak of at the moment. Will re-review on replacement.

Cons: No matter how many ways I try, this camera is not showing itself on my network. I have tried WPS, Manual Wireless, and wired network as well as two separate routers and trying different network cables. As such, I cannot even get to the install camera phase.

The camera seems to go through it's startup routine... blue light comes on and the camera does an initial pan and tilt. However, it never gets beyond that point.

Other Thoughts: I will give this camera one more try and hope to post a more positive review. Hopefully, this was just a one-time faulty unit.

Manufacturer Response:


I apologize for the overall frustration this has caused you. Please contact me directly at so we can resolve this as soon as possible. Thank you for your feedback as it is very valuable to us and helps us gain more knowledge on how to improve.

Please also include a link to this review in your email.

Warm Regards,
TRENDnet Support Team

Did you find this review helpful? Yes No

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