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We have been trying to use this on Windows 7-64 and it will only work for a while, then it has to be unplugged and plugged into a different USB port. This causes it to reset and it runs for a while again. I normally like Rosewill products, but this one hasn't performed well in this specific application.
Please kindly contact the Rosewill support team either via phone at 800-575-9885 or via email at firstname.lastname@example.org so we may assist you with a replacement. Thanks, Rosewill Customer Care
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