- 10.0" 1920 x 1200
- 2GB DDR2 Memory
- Micro SD
- 10.42"(W) x 7.18"(D) x 0.37"(H) 1.28 lb
- Android 4.2 (Jelly Bean)
Have the Same issue 04/21/2014
This review is from: ASUS MeMO Pad FHD 10 (ME302C-A1-BL) Intel Atom Z2560 2GB DDR2 Memory 16GB Flash 10.0" Touchscreen Tablet Android 4.2 (Jelly Bean)
Pros:
Fast. Can play almost all of the apps.
Cons:
Screen cracked on its own.
Overall Review:
I just want to echo other reviewer about the screen being crack on its own.
I own the tablet for less than 2 months. Left it in the car for few hours. The touch screen worked a little weird when tried to use it. I saw a hairline crack when I tried to pop the cover out from the tablet. After a day now, the tablet won't let me unlock the screen.
Contacted ASUS, they told me they didn't cover cracked screen under their warranty, but will file a case for me. Asked me to call again later for RMA as their system is currently down. Let's see.
Manufacturer Response:
Dear Valued Customer,
It's good to know that you are satisfied with the performance of the tablet. I do apologize if you were dissatisfied with the tablet. I certainly understand your concern regarding the screen being damaged accidentally. Any tablet screen, regardless of the brand name, is breakable if the unit was dropped unintentionally or not handled with care. Should you need further assistance, please email me at cl-rodel@asus.com and write down service# 3630920 on the subject line.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
1 people found this review helpful. Did you? Yes / No