Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • | Wish List
  • Help
Search all
Search
Home
Home > 
Morgan W.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

LG 24X DVD Burner - Bare Drive 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 24X CD-RW 48X CD-ROM Black SATA Model GH24NS95
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: None

Cons: A staple item, though inexpensive, is utterly worthless if it dies in short order

Other Thoughts: The 30 day+ failure is much more insidious than DOA.

READ FULL REVIEW
PowerColor AX6850 1GBD5-DH Radeon HD 6850 1GB 256-Bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
  • Verified Owner
  • Owned For: more than 1 year

Pros: *Good performance for the money (purchased Sep. 2011); performed well in 2x Crossfire configuration.

*Despite the service issues noted below, the cards both performed without any problems under the latest version of ATI drivers they would accept (12.8).

*I invoked warranty service simply because there was no sign that the driver compatibility issue would be resolved without service, and I didn't want to be stuck with dead-end product when eventually the lack of a current driver became a serious issue.

Cons: Purchased it with a PC in Sep '11, then another to pair with the 1st in a Crossfire configuration, which worked well. Both cards strangely refused to work under ATI Drivers later than 12.8.

Software troubleshooting down to Windows reinstall was of no use; PowerColor said the cards needed to be flashed to a new BIOS.

However, they would not guarantee to replace the cards if they failed during the flash process.

I found this problematic because in order to do this in utterly appropriate fashion, it seems, you need to have a floppy drive connected to your motherboard via a legacy floppy drive cable (i.e. not USB). Thanks to Steve Jobs and the fact that gas costs money, nobody has these anymore. So that increases the chance of failure.

A small increase perhaps, but with $300 of product plus no small amount of inconvenience and frustration on the line, the lack of reassurance was worrying. If the process was likely to be error-free, why not simply make the guarantee?

I pressed this issue with PowerColor support through a long series of emails and they ultimately agreed to accept both cards in an RMA.

The replacement products appeared to be brand-new or refurbished/factory cleaned product, and appear to be equivalent and work properly.

Other Thoughts: I'm fairly confident I was legally in the right, since these cards were still under warranty and I think they had an obligation to provide a working product that would accept current ATI drivers.

However, it's quite unclear whether this position could be vindicated in a legal proceeding, and at a reasonable cost. Hence I appreciate that PowerColor did the right thing, albeit not without some prodding.

READ FULL REVIEW
ASUS Black 12X BD-R 2X BD-RE 16X DVD+R 12X DVD-RAM 8X BD-ROM 4MB Cache SATA Blu-ray Burner BW-12B1ST/BLK/G/AS
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: The drive works just fine

Cons: Accidentally threw out the disc of bundled software required to burn Blu-Ray discs (since 95% of all discs that come with a hardware product are junk outdated drivers anyway). After I realized I had thrown away a disc I actually needed, I contacted Asus to purchase a replacement.

It took 10 Asus reps nearly 2 months to reach the conclusion that Asus Corporation is not capable of providing a replacement disc, either for free or on a fee-for-replacement-parts basis. They simply don't have it.

Thus I am stuck with a blu-ray burner drive that does not burn blu-ray discs.

Other Thoughts: Last purchase I will ever make from Asus

READ FULL REVIEW

Morgan W.'s Profile

Display Name: Morgan W.

Date Joined: 07/10/07

  • Reviews: 6
  • Helpfulness: 3
  • First Review: 04/27/08
  • Last Review: 01/05/14
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau