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Hercules Dualpix Chat and Show 1.3 M Effective Pixels USB 2.0 Webcam
  • Verified Owner
  • Owned For: 1 day to 1 week

Pros: None

Cons: This camera is definitely not plug and play. I installed and uninstalled the software three times, both from the CD and from files downloaded from the Hercules website to no avail. The camera has a mind of its own. Sometimes it works for a few minutes, showing a very grainy picture, but most of the time it just does not work. Either the software states the camera is not present or Windows will not recognize the camera, and you don't know if either will happen each time you restart your computer.

Hercules' support is not that good. The company is based in France. They have a support line with limited hours. The website has a portal where you can write the problems you are having and get an email response, but I have yet to hear from them.

Other Thoughts: My daughter opened the box and threw it away before I installed the device, so no sending it back. Most of the items I buy from New Egg are really good.

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EPSON GT-1500 B11B190011 4800 dpi 48bit Hi-Speed USB 2.0 Interface Flatbed Scanner
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Way better than the HP 5590 I replaced. Software is easy to use. ADF is less complex and is less prone to jamming than the ADF on my older HP. The top cover is lighter than my older HP--since the ADF is lighter--and this makes single page scans using the document table much easier.

Cons: The ADF is a bit of a disappoinment as pages tend to scan crooked. My old HP was the same way. I found if I use the "Office Mode" of the software and scan B&W pages using the "grayscale" setting, pages go through the ADF slower, and will scan straighter. I also find myself putting slight finger pressure on the paper guide to help guide pages go through the ADF straighter. Bottom line: if you need perfect scans, do each page one at a time from the document table.

Other Thoughts: Overall, it is a good quality scanner for the price. Of course, New Egg delivered my scanner quickly and efficiently. I also got it on sale, which was a plus!

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HP - Scanjet 5590 Digital Flatbed Scanner, 2400 x 2400dpi, 50-Sheet
  • Owned For: more than 1 year

Pros: This scanner has few pros...... The scans are good quality, but this scanner is a pain to use. I have been using one owned by my employer from a home office setting for the past three years. I am changing employers, and will recommend this piece of equipment just go to salvage. It is not worth the postage to send it back to my company's headquarters. I am already shopping for its replacement.

Cons: The automatic document feeder (ADF) o this scanner is total junk. The particular scanner I have was used in an office setting for two-years before I took it to my home office, and the original ADF was replaced under warranty. But, the design is so flawed that the replacement ADF quickly malfunctioned again. When the scanner does function correctly in the automatic mode, every page will be scanned with about an 8-degree tilt to the left. You cannot feed documents with creases or folds, as the ADF jams too easily. Once jammed, the jammed pages are difficult to remove. If you are not careful, the ADF will pull multiple pages through at a time, causing you to have to interrupt scans and conduct re-runs. The cover to the scanner is top-heavy due to the duplex-feeder, and it is unwieldy to use scanning single pages at a time. The paper tray to the ADF is not securely attached, frequently pops loose, and must be aligned just right to get it to stay in its proper place.

Other Thoughts: I ran out of room discussing the cons for the HP 5590. The software works, but is unwieldy, and prone to developing errors. Like on my computer, trying to install an update that fails to install, every time I open the program up.

So, I am reviewing scanners right now. I have my eye on one offered on sale by NewEgg. As you all know, New Egg rocks, and I know I will once again be a satisfied customer.

One of the great things about NewEgg are the customer reviews. It is very important that you read any and all reviews before you purchase an item of equipment. That is why I took the time to write a review on the HP 5590--to help my fellow customers make an informed decision before buying this scanner.

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Phillips H.'s Profile

Display Name: Phillips H.

Date Joined: 11/28/04

  • Reviews: 5
  • Helpfulness: 1
  • First Review: 11/05/07
  • Last Review: 12/03/09
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