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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Platinum Micro Group, established in 2000 and located in Southern California, is a premium online retailer of computer components, consumer electronics, and other products. Since its inception, we have acquired a wealth of experience, knowledge, and formed relationships with several of the leading manufacturers including Seagate, Lacie, Western Digital, and Samsung. We continued to expand our e-commerce business in 2007 by adding other marketplaces. Currently, our product selection has grown expansively to include mobile accessories, access control equipment, and licensing products.

  • Feedback
  • Returns Policy
On-Time
Delivery
94.52%
Product
Accuracy
98.27%
Customer Service
Statisfactory
94.80%
2,784 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 411
Shauna P.
Ordered on 4/10/2017
They are what they say they are 4/25/2017 10:19:42 AM
I tested the micro sds with "H2testw 1.4 – Gold Standard In Detecting USB Counterfeit Drives" and they are good.
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Allen H.
Ordered on 4/12/2017
Third Party seller NOT the same, great, Newegg order response. 4/22/2017 5:16:46 AM
I guess I am spoiled. When I order from Newegg, the order is out the door in a couple of hours. Not so here..... In this day of electronics, I fail to see the need for an order to sit on 'someone's desk' or in 'someone's inbox' for over 24 hours. Assuming the order is in stock, an item ordered (with priority 2 day shipping) at 10:00 AM on a Wednesday, should ship by close of business that same day, not the next day. It does from Newegg, it should by their 'third-party sales partners'.

I ordered the part for delivery before the Easter weekend, knowing that Newegg would come through. PlatinumMicro did not. Consequently, the my system sat down the whole weekend, where I had plenty of time on which I could have worked on it. By 'someone' sitting on the order, the needed item did not arrive until Monday, after the Easter weekend. Had it shipped the day it was ordered, it would have been here by Friday. UPS did its' part, PlatinumMicro, in my opinion, did not.

The next time an urgent order is required, if it isn't available directly from Newegg, I will go elsewhere.
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RobertB C.
Ordered on 4/6/2017
4/20/2017 5:24:53 PM
have not used yet
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Shiva L.
Ordered on 4/1/2017
Didn't know 4/20/2017 8:15:44 AM
They ssd came with no cables so i had to go out of my way to buy a sata cable that connected from the ssd to the motherboard
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Terry R.
Ordered on 4/4/2017
Logitech C310 USB 2.0 HD WebCam 4/19/2017 8:42:09 PM
Great product. Use for Google hangout to face chat with my daughter who recently moved out of state. Item was packaged and shipped quickly and arrived in great shape. A nice item even if you use it for sending pictures and video clips to others or for YouTube.
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Anonymous
Ordered on 4/4/2017
Works Great for a inexpensive drive 4/18/2017 10:50:26 PM
Works Great for a inexpensive drive
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George K.
Ordered on 4/3/2017
Excellent Service 4/18/2017 6:37:31 PM
I would highly recommend, and would buy from again!
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richard d.
Ordered on 4/3/2017
disappointed 4/18/2017 2:11:11 PM
I have been buying from Egg for years. This item was a Marketplace item that was stated as being shipped out from Egg's warehouse. After a week with no change on the tracking info i "chatted" with an Egg service person ,via their website, who insisted it was NOT being shipped by Egg and to wait until the 7-10 business days for shipping to expired before following up. I wasn't happy with that but waited 1 more day(8th business day) and called customer support. After a lengthy discussion the S.P. finally agreed that it was supposed to be shipped out of their warehouse but there was a "shipping delay" and hadn't been shipped out yet(8 business days-10 calendar days) with no explanation why nor an email informing me of a delay. the Rep offered me a $10 gift card as a peace offering and i told her i appreciated the gesture but keep the card and respectfully demanded my item be shipped within the stated 7-10 day time frame. well, i got the item 4 days later (12 business days-14 calendar days) with no gift card. for an item that should have been in my hands in 7 days.
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James D.
Ordered on 4/3/2017
Western Digital 1TB SSD Hard Drive 4/18/2017 12:06:31 PM
First of all this item is being sold at a bargain, made my old Mac become new again! Honestly the best thing I could've done for my MacBook. Newegg was easy to deal with, item got shipped right away and came as described! Will do business again!
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Chad K.
Ordered on 3/30/2017
OK, but shipped wrong part 4/15/2017 12:21:50 PM
Ordered a M2 drive as part of a new system build. It arrived a few days after the rest of the parts from new egg did but still within the allotted time frame. The wrong part was shipped, I ordered and paid for a 500GB M2 drive and was shipped a 250Gb M2 drive. They did respond quickly to my inquiry on how to fix it, but wouldn't offer cross shipping so I could finish the build of my system sooner. They lost 2 eggs right off the bat for shipping the wrong part and then delaying the replacement lost them another egg. Very meh experience. I have yet to receive the actual drive I ordered cause I am waiting for the RMA to be processed as I have already shipped back the wrong part.
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Daniel A.
Ordered on 3/26/2017
SSD Upgrade 4/15/2017 10:23:38 AM
Bought it for my Dad's laptop. When it came in, it was so light, I thought I got cheated and nothing was inside. But low and behold, there is ~ 480GB in there. Boots up nice and quick and my Dad is quite satisfied.
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Marcia F.
Ordered on 3/29/2017
Happy camper, here... 4/14/2017 5:21:54 AM
I ordered, it was delivered, I installed, it worked. All good here! :)
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Anonymous
Ordered on 3/30/2017
Great seller 4/13/2017 8:10:08 PM
Seller shipped my item out to me quick. Item was late because of fedex, not the seller. I would definitely deal with this seller again.
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Bryan S.
Ordered on 3/30/2017
Slow shipping 4/13/2017 5:01:02 PM
Order placed on 3/30, to be shipped by DHL. Package was not sent to DHL until 4/09. Once DHL had it, it shipped in the expected amount of time. I have no idea why the shipper sat on the package for a week and a half.
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Joseph D.
Ordered on 3/29/2017
Excellent!! 4/13/2017 2:02:36 PM
As always perfect service from Newegg!!
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Richard F.
Ordered on 3/29/2017
4/12/2017 9:43:49 PM
I've always had great service with anything I have ordered through Newegg.
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Anonymous
Ordered on 3/28/2017
Great card 4/12/2017 8:50:55 PM
Great card, runsbeveeything at max with constant fps. Sadly i didnt read that this seller wasnt offering NVidia's promotion with it so no free games for the extra cost.
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Eric T.
Ordered on 3/28/2017
Would have gotten it faster at the other place :( 4/12/2017 6:07:21 AM
I purchased several hard drives and a NAS device but the disks came several days after the device did, making the device sit uselessly on a shelf. The exact same items were available from the other place at the same price, but I went with Newegg because I shop a lot at other place already (prime member). I have room for 3 more disks, and will probably stick with other place going forward as long as the prices match, even though I do like the idea of supporting tech oriented companies like this one.
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N.Kerry W.
Ordered on 3/27/2017
A "Little" Drive 4/11/2017 2:21:21 PM
An excellent, 2.5-inch, "small" drive. Easy to install in the external drive case; reliable to date; fast.
Would purchase again.
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Jason W.
Ordered on 3/31/2017
poor packaging for shipping 4/8/2017 7:24:03 AM
Fans were not packed well, there was no packing foam or bubble wrap, just 5 fans slopping around in a box. They worked but I doubt the loose shipping will be good for their lifespan. Shipping was on the longer end, tracking showed it took 3 days for them to receive the order, will purchase straight from newegg from now on.
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