Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Platinum Micro Group, established in 2000 and located in Southern California, is a premium online retailer of computer components, consumer electronics, and other products. Since its inception, we have acquired a wealth of experience, knowledge, and formed relationships with several of the leading manufacturers including Seagate, Lacie, Western Digital, and Samsung. We continued to expand our e-commerce business in 2007 by adding other marketplaces. Currently, our product selection has grown expansively to include mobile accessories, access control equipment, and licensing products.

  • Feedback
  • Returns Policy
On-Time
Delivery
93.85%
Product
Accuracy
98.01%
Customer Service
Statisfactory
94.67%
3,061 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 476
Alexander N.
Ordered on 7/7/2017
Newegg is fantastic! 7/21/2017 4:07:52 PM
I've been buying and building computers from Newegg for the past 10 years and they have never let me down.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
John S.
Ordered on 7/6/2017
Good seller long delivery time 7/20/2017 12:41:17 PM
Yes I would recommend this seller
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
John C.
Ordered on 7/2/2017
Who needs SSD? 7/19/2017 1:42:13 PM
Replaced OEM HDD due to accident, performs better than the OEM did, is quieter and faster at one-fifth the cost of an SSD. Seller delivered on time and in new condition...how you gonna beat that?
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
David L.
Ordered on 7/4/2017
They appear to ship things that people buy from them 7/19/2017 11:52:07 AM
No complaints, shipped out promptly and arrived within they expected delivery window.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Daniel G.
Ordered on 7/2/2017
Newegg's Customer Service is Great 7/18/2017 3:24:39 PM
When my item did not arrive when the Post Office said it was delivered, they helped out and opened a case with the USPS. I received my item the next day.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Stephen M.
Ordered on 7/4/2017
7/13/2017 10:40:07 AM
SSD drive work great in my dell laptop.fast boot up
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Sheldon P.
Ordered on 6/25/2017
Great product and delivery time 7/12/2017 9:30:15 AM
Absolutely impressed with my build great hardware! Very pleased! Thank you
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Kevin S.
Ordered on 6/25/2017
Good seller 7/11/2017 9:50:49 PM
I'm completely satisfied with the service and the quality of the product. Repeat business any time.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
MICHAEL A.
Ordered on 7/6/2017
7/11/2017 4:40:48 PM
Needed my package to be stopped going to wrong address. Now I have to worry about it getting stolen
PlatinumMicro.com Response:
Hello, The shipment has been returned. Your order has been cancelled and fully refunded. Please consider shopping with us again. To remove a review that has been submitted by mistake:
1. Please login to your account.
2. Click on Dashboard
3. Look for community profile and click on the View Profile & Manage Review button.
Thank you.
  • No
  • Yes
  • No
Did you find this review helpful?
Anonymous
Ordered on 6/25/2017
Good Experience 7/11/2017 3:50:25 PM
I would recommend this seller. Item was delivered on time and works well. No problems whatsoever.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 6/24/2017
7/11/2017 12:32:49 PM
I would recommend this seller to friends and family.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Donald R.
Ordered on 6/22/2017
Excellent 7/7/2017 4:53:57 PM
Exactly as I ordered, received as ordered.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Martin B.
Ordered on 6/15/2017
Great drive at a great price, but no migration software? 6/30/2017 1:24:54 PM
Great drive at a great price would give five eggs had the listing let you know that you will need your own migration software and have to pay for it.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 6/9/2017
6/28/2017 5:52:57 PM
everything was as advertised
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
andrew m.
Ordered on 6/13/2017
Great upgrade to older 2012 Mac Mini 6/28/2017 12:24:17 PM
Brought new life to an aging 2012 Mac mini that I have been trying to use for Logic Pro. Good times are pretty much instantaneous and programs are snappy and quick to start. Very happy with my purchase.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Justin M.
Ordered on 6/12/2017
Great Customer Service 6/27/2017 6:39:33 PM
Had one part arrive late on a build. Was a little bummed but customer "smoothed" me over. And for that I will continue to shop here. Thanks Newegg!!!
  • No
  • Yes
  • Yes
Did you find this review helpful?
Barry S.
Ordered on 6/4/2017
Samsung 960 Pro 6/24/2017 11:35:34 AM
Great service from a newegg seller. Best pricing, quick delivery, overall great experience.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Harry S.
Ordered on 6/18/2017
No tracking information. 6/23/2017 4:09:56 PM
Ordered and paid hard earned money for item. Tracking information through New Egg and UPS still only shows "Shipping Label Created" with no actual tracking information. The estimated delivery date was the 23rd, but that didn't happen. I have no way of knowing the status of the order.
PlatinumMicro.com Response:
The tracking shows the item has been delivered to your address in Iowa. 5 business days from California to Iowa with Free standard shipping. Thank you for shopping at Platinum Micro!
  • No
  • No
  • Didn't contact
Did you find this review helpful?
Donald R.
Ordered on 6/8/2017
Terrible Service 6/23/2017 2:15:19 PM
lost in transit
PlatinumMicro.com Response:
We are sorry that the item has been lost in transit. A full refund has been sent back per request. Please consider shopping with us again. Thank you.
  • No
  • No
  • No
Did you find this review helpful?
Harry A.
Ordered on 6/8/2017
Good people to work with 6/22/2017 5:23:37 PM
Happy with the price, operation of the SSD and no problems with the Seller. All good.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Page of 24
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.