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Platinum Micro Group, established in 2000 and located in Southern California, is a premium online retailer of computer components, consumer electronics, and other products. Since its inception, we have acquired a wealth of experience, knowledge, and formed relationships with several of the leading manufacturers including Seagate, Lacie, Western Digital, and Samsung. We continued to expand our e-commerce business in 2007 by adding other marketplaces. Currently, our product selection has grown expansively to include mobile accessories, access control equipment, and licensing products.

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2,602 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 356
Stan V.
Ordered on 1/26/2017
On Time and What I ordered. 2/20/2017 8:25:39 AM
No negatives
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Anonymous
Ordered on 2/3/2017
Sent in bubble mailer 2/18/2017 6:22:55 AM
The item works fine but came a bit banged up as it was sent in a bubble mailer. It should have been sent in a small box.
  • Yes
  • Yes
  • Didn't contact
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Teddy L.
Ordered on 2/1/2017
2/16/2017 9:51:03 PM
Works as intended and product highly recommended by friends at work.
  • Yes
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  • Didn't contact
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Marc F.
Ordered on 1/28/2017
2/15/2017 8:38:22 AM
The package was delivered on time, and the box was undamaged. I haven't installed the drive yet and hope that it is not faulty like the last SSD drive I bought (not from Newegg or this seller). I have never had an issue with anything I've bought through Newegg, so I'm sure it's fine.
  • Yes
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  • Didn't contact
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Robin J.
Ordered on 1/30/2017
Great stuff! 2/14/2017 7:46:46 PM
Great stuff, fast shipping, Great seller! I would recommend to anyone.
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Steven M.
Ordered on 1/28/2017
Fast but not supper fast. 2/14/2017 11:05:59 AM
has good op's p/s which is the only thing that really counts.
  • Yes
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  • Didn't contact
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Hank L.
Ordered on 1/14/2017
Quick Turnaround 2/14/2017 5:44:12 AM
I would recommend this seller to others. They delivered everything quickly, and the packaging was very good. I did not have any problems, so I cannot comment on their customer service. But that alone says a lot.
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Jp R.
Ordered on 1/29/2017
Bluetooth issues 2/13/2017 5:20:13 PM
I have mouse and keyboard lag randomly, I even tried another computer and random lag / no response for 10+ seconds (keyboard). Maybe it's a setting but so far no good because it's irritating.
PlatinumMicro.com Response:
Let us help you resolve this issue of Logitech MK270 by trying these troubleshooting steps below

• If you have multiple devices plugged into the computer, isolate the issue by temporarily removing other USB devices on the computer and test the device.
• Prefer using USB 2.0 rather than USB 3.0 ports.
• Download Logitech Connection Utility
http:// www . logitech . com /pub/techsupport/mouse/ConnectUtility . exe
• Follow the on-screen instructions to turn your device off and then back on.
• When your device is detected, you'll see the confirmation message. Click Yes and then Next.
• Click Finish to exit the Logitech Connection Utility. Your device should now be connected.

Another possible solution is going into device manager and enabling the mouse by yourself. Your mouse should now be connected.

Thank you.
  • Yes
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  • Didn't contact
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Michael W.
Ordered on 1/17/2017
2/12/2017 7:33:38 AM
worked as described
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andrew s.
Ordered on 1/25/2017
What I ordered delivered when they said it would be. 2/9/2017 10:53:18 PM
Looking good to me.
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Timothy T.
Ordered on 1/23/2017
2/9/2017 2:37:18 PM
It is a good product, that's why I was looking for it. I found it, ordered it, received it, used it, happy camper.
  • Yes
  • Yes
  • Didn't contact
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Michel B.
Ordered on 1/18/2017
2/9/2017 12:44:18 AM
I bought this item as the three fans that came with my R290X just couldn't keep my video card cool enough for my liking (85°~90°C on average), so I thought that maybe an alternative cooling system was in order. The documentation was very glib, and the admonition to go to their website for card specific info just took me to the manual I got with the cooler. After watching several you tube videos, I did what those who had gone before me did, and the results were simply amazing! My video card now idles at 35°C, and NEVER goes beyond 58°C, which keeps it running cool no matter what I do with it graphically. I also came to the conclusion that I need a new case as the old trusty Antec Sonata III was starting to be a bottleneck of sorts due to the decreased space left over from the HUGE R290X card, and the RAID 10 array, the 1000 watt power supply, along with the cpu cooler (a Hyper 212 EVO with two fans). Looks like the case to get now is the Level 10 GT Snow edition (so it won't show the dust as much). Overall, I'd highly recommend that people consider this solution before going with a water cooling system as I find it to be VERY cost effective, and more likely than not will extend the life of my video card considerably. Still waiting on the next generation of video cards to see if another upgrade will be needed. Until then I'm biding my time...
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Robert D.
Ordered on 1/24/2017
Great SSD for the price 1TB 2/8/2017 12:42:33 PM
Great SSD packaged well and arrived quickly and on time. 850 Evo SSD is pretty fast not as fast as my 850 Pro 3d vertical nand but for the price and size it is still snappy for large storage 1TB priced at $328 the equivalent 850 Pro 1 TB is around $725 I can tell a little difference between the two speed wise but not enough to justify almost a $400 difference. As advertised does what I need it to do.

Cons- does not come with sata cable or the winning lottery number
Personally I don't have any cons for the price.
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Rebecca M.
Ordered on 1/24/2017
Item was lost in delivery 2/7/2017 2:00:34 PM
Had an item that wassuppose to be delivered but was lost in the process. Called customer service and after live chat twice they put in a claim. The item is scheduled to be delivered on the 9th.
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Anonymous
Ordered on 1/19/2017
Very Good Transaction 2/7/2017 7:51:53 AM
Items were shipped promptly and with good packaging. Drives as described. Would recommend this seller.
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  • Didn't contact
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Tony J.
Ordered on 1/20/2017
My wife likes it! 2/7/2017 7:26:02 AM
My wife's Samsung laptop was getting a little sluggish, so I told her I would work on it. I saw this SanDisk X400 2.5" 512GB SSD on sale. I upgraded the memory and installed this drive. She noticed the speed increase immediately...happy spouse, happy house.
  • Yes
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  • Didn't contact
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Richard A.
Ordered on 1/17/2017
2/7/2017 6:45:01 AM
I was disappointed that we requested two day delivery and it didn't ship for two days. Then it was delivered in two days. But still two days is not four days.

Very unhappy :-(
PlatinumMicro.com Response:
From the tracking, the item was shipped out the same day (Purchased date: Tuesday 01/17/2017) and was delivered on Thursday (01/19/2017). Shipping Service is FedEx 2Day.
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RAY B.
Ordered on 1/17/2017
Great 2/7/2017 5:54:19 AM
Great item and quick ship. Thank you.
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William M.
Ordered on 1/18/2017
Newegg technology is great but Newegg DOES NOT provide presale help 2/7/2017 2:29:57 AM
I would recommend the SanDisk
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  • Didn't contact
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Dana W.
Ordered on 1/21/2017
Great Deal 2/2/2017 10:55:02 AM
No issues with shipping or items. Would buy again!
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