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GIGABYTE X399 AORUS Gaming 7 sTR4 AMD X399 ATX 3*M.2 4-Way SLI AMD Motherboard

Ships from United States. Most customers receive within 3-10 days.

Sold and Shipped by Hot Deals 4 Less a-seller

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  • AMD X399
  • Ryzen Threadripper Series
  • DDR4 3600+(O.C.)/ 3466(O.C.)/ 3333(O.C.)/ 3200(O.C.)/ 2933(O.C.)/ 2800(O.C)/ 2667/ 2400/ 2133

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

X399 AORUS Gaming 7

  • Supports AMD Ryzen™ Threadripper™ Processors
  • Quad Channel ECC/ Non-ECC Unbuffered DDR4, 8 DIMMs, 3600MHz+(OC)
  • Fast Front and Rear USB 3.1 Gen 2 Type-C™ and Rear Type-A Interface
  • 4-Way Graphics Support with Dual Armor and Ultra Durable™ Design
  • Server-Class Digital Power Design & Gold Plated Solid Power Connectors
  • ALC1220 120dB SNR HD Audio with Smart Headphone AMP and WIMA audio capacitor
  • Sound BlasterX 720°, the Top-of-the-line Audio Engine Solution for 4K Gaming and Entertainment
  • Killer E2500 GbE LAN Gaming Network
  • Intel ® Dual Band 802.11ac + Bluetooth 4.2 – AC 8265 WiFi Module
  • RGB FUSION with Multi-Zone LED Light Show design, support Digital LED & RGB LED strips
  • Swappable Overlay for Accent LED PCH
  • Smart Fan 5 features Multiple Temperature Sensors and Hybrid Fan Headers
  • Triple Ultra-Fast M.2 with PCIe Gen3 x4 interface and Thermal Guard
  • NVMe PCIe Gen3 x4 U.2 support by optional adaptor
  • USB DAC-UP 2 with Adjustable Voltage
  • Precise Digital USB Fuse Design for Stronger Protection
  • Anti-Sulfur Resistor Design
  • Ultra Durable™ 25KV ESD and 15KV Surge LAN Protection
  • GIGABYTE UEFI DualBIOS™ with Q-Flash Plus USB port
  • APP Center Including EasyTune™ and Cloud Station™ Utilities

Overwhelming Power.
Indisputable Supremacy.
Unrestrained Potential.

The AORUS X399 enthusiast motherboard with AMD Ryzen™ Threadripper™ Processor. Do everything, do it all at the same time, and do it without sacrificing responsiveness. Render. Stream. Compile. Encode. Work or Play. Real-World Productivity or Virtual Reality Entertainment. The AORUS X399 enthusiast motherboard has the power to overwhelm your most daunting workloads.

The New, Ultimate Platform for Desktop



With up to 16 cores, the AMD Ryzen™ Threadripper™ processor can command 32 threads, the most multi-processing power that has ever been unleashed on a consumer desktop. Overwhelm your workloads with 40MB of processor cache, without sacrificing efficiency thanks to the world-class IPC performance of the "Zen" architecture.

Quad-Channel DDR4 for devastating memory bandwidth, 64 lanes of incredible PCIe® 3.0 connectivity, and native USB 3.1 Gen2 10Gb/s support on a chipset. With every processor multiplier-unlocked to be configured as you see fit, the Ryzen™ Threadripper™ platform is create to keep you on the bleeding edge of tomorrow.
  1. Thermal Armor with Built-in RGB LED
  2. USB DAC-UP 2
  3. Q-Flash Plus
  4. Killer E2500 GbE LAN
  5. Intel® Dual Band 802.11ac WIFI + Bluetooth 4.2-AC8625
  6. USB 3.1 Gen2 (Type-C™+Type A)
  7. Gold Plated Audio Jacks
  8. 4-Way CrossFire/SLI Support
  9. Realtek ALC 1220
  10. WIMA Audio Capacitors
  11. Nichicon Audio Capacitors
  12. Digital Pin Header
  1. RGBW Pin Header
  2. Ultra Durable PCIe Armor
  3. Triple M.2 with Thermal Guard
  4. Accent LED PCH Overlay
  5. UEFI DualBIOS™
  6. Front USB 3.1 Gen2 Header
  7. Ultra Durable Memory Armor
  8. Quad Channel DDR4, 8 DIMMs, 3600MHz+(OC)
  9. Supports AMD Ryzen™ Threadripper™ Processor
  10. Durable Black Solid Caps
  11. Server Level Chokes
  12. IR Digital CPU Power Design (IR Digital PWM + IR PowIRstage® ICs)
LIGHTING

RGB Fusion with Digital LEDs

X399
X399 With AORUS X299 Motherboards, RGB Fusion is even better with Digital LEDs.* RGB Fusion offers users the option to control onboard and external LED light strips for their PC. Already feature filled with colors and patterns, RGB Fusion on X299 Series AORUS Motherboards are now upgraded with Digital LED support. With onboard options and external digital LED strips*, where each LED is digitally addressable, users can experience even more patterns, styles, and illuminations.
AORUS Gaming Motherboards will support either 5v or 12v digital LED strips. RGB Fusion with Digital LEDs comes with 9 new patterns and various speed settings with more to come.

Up to 300 Digital
LEDs Support

Surround Lighting



X399 Multi-light zones are equipped with high brightness RGB LEDs, namely the Memory, Armor, Audio, PCI-Express and Accent LED PCH Overlay. When it's all set and done, your system will shine like never before.
X399

Basic

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Advanced

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Supports RGBW & - UV Light Strips


Independently Programmable Onboard Pin Header for RGBW/-UV LED Strips
Not bright enough? You can install standard 12V external RGB, RGBW or RGB/UV light strips on the RGBW pin header and control its color from the RGB Fusion software. Using a RGBW light strip with a dedicated white LED, users will experience brighter and more vibrant shades of colors.

When using RGB/UV LED strips, users can give their systems a fluorescent glow with the use of UV reactive liquid, neon braided cables, and acrylic paint for a wicked-looking gaming PC.

No need to worry when choosing light strips as AORUS motherboards support a wide variety of RGBW/-UV light strips on the market thanks to the RGB Fusion software that allows users to redefine the pin location for the R/G/B Signal.
AUDIO
X399
X399

ALC 1220 120dB SNR HD Audio with Smart Headphone Amp


ALC 1220 120dB SNR HD Audio

The ALC1220 is a high-performance multi-channel High Definition Audio Codec with up to 120dB SNR for crystal clear audio and features such as Smart Headphone Amp, 114dB SNR recording for precise voice chats and hardware decoding of DSD128, ensuring users get the best possible audio quality from their PC.

Smart Headphone Amp


Automatically detects impedance of your head-worn audio device, whether earbuds or high-end headphones to provide optimal audio dynamics—preventing issues such as low volume and distortion.

X399

High-End WIMA & Nichicon Audio Capacitors


X399 The AORUS X399 motherboards boast a combination of Hi-Fi grade WIMA FKP2 capacitors and Nichicon audio grade Fine Gold capacitors. While the Nichicon Fine Gold capacitors are suited for high-grade audio equipment, using state of the art technology to provide rich sound in the bass and clearer high frequencies, the WIMA FKP2 capacitors are being used widely in premium grade Hi-Fi systems. The addition of this to the exclusive AORUS AMP-UP Audio technology makes for the ideal onboard sound solution for the most demanding audiophiles.

Gold Plated Audio Jacks

X399 AORUS Gaming motherboards pack top quality gold plated audio connectors for improved connectivity and long lasting durability. Gold has superb signal conductivity and will not tarnish over extended periods of use.

USB DAC-UP 2

Adjustable Voltage USB Port with Dedicated Power Design
AORUS improves upon USB DAC-UP technologies with USB DAC-UP 2.
USB DAC-UP 2 continues to provide clean, isolated and low-noise power while adding the ability to compensate for voltage drop.

Virtual reality pioneers and gamers alike can rest assured that their expensive accessories and peripherals will not encounter connectivity or power deficiency issues with the AORUS USB DAC-UP 2. With Gaming Gear drawing large amounts of power and having firm specification requirements USB DAC-UP 2 is up for the challenge.
X399X399

Creative SoundBlaster 720°


Creative's latest top-of-the-line audio engine takes your PC audio to the next level. These comprehensive tools backed by leading technology and algorithms in audio will enrichen your experience, whether it's streaming, gaming, listening to music, or other entertainment needs.

COOLING

Smart Fan 5

X399

With Smart Fan 5 users can ensure that their gaming PC can maintain its performance while staying cool. Smart Fan 5 allows users to interchange their fan headers to reflect different thermal sensors at different locations on the motherboard. Not only that, with Smart Fan 5 more hybrid fan headers that support both PWM and Voltage mode fans have been introduced to make the motherboard more liquid cooling friendly.

X399
  • X399Fan pin header
  • X399Fan/Water Pump pin header
  • X399Temperature Sensors
  • Different models have different number of fan pin headers and temperature sensors Smart Fan 5 function may vary by model
X399
  • 9 Temperature Sensors
  • 8 Fan/Water Pump Connectors
  • All Fan Pin Headers Upgraded to Hybrid Fan Headers
  • Interoperable Fans and Sensors
  • Intuitive UI for Fan Control

Hybrid Fan Pin Headers & Temperature Sensors

  • Assume complete control over your liquid cooling setup! Smart Fan 5 receives up-to-the-second information on flow-rate and water-temperature through the Hybrid Fan Pin Headers or external thermistor sensors—giving you absolute mastery over your PC.
  • All Hybrid Fan Headers can automatically detect the type of cooling device whether it be fan or pump with different PWM or Voltage mode.

New Smart Fan 5 Software

Choose from different modes, Quiet to Full Speed, to match your system usage scenario. For each fan or pump, you can use the intuitive fan curve to define trigger thresholds and corresponding fan speeds.

X399

Interoperable Sensors and Fans
Each fan can be customized to operate at different speeds according to any defined temperature source input (except the CPU fan).

X399

Fan Curve
Customize fan curves based on specific temperatures with the intuitive graphical UI.

System Information Viewer

GIGABYTE System Information Viewer is a central location that gives you access to your current system status. Monitor components such as the clocks and processor, set your preferred fan speed profile, create alerts when temperatures get too high or record your system's behavior; these are the possibilities of the System Information Viewer.

X399
PERFORMANCE

4-Way Graphics with Premium 48 PCIe Lanes Bandwidth


GIGABYTE X399 motherboards feature a unique PCI Express design that utilizes 100% of all 48 lanes from the CPU when in a 4-Way or 3-Way graphics configuration providing the full bandwidth available and provide the best graphics bandwidth possible to the user.
X399

Triple PCIe Gen3 x4 M.2 Direct from CPU


AORUS Gaming Motherboards are focused on delivering M.2 technology to enthusiasts who want to maximize their system's potential.
X399

Server-Class Digital Power Design


AORUS X399 series motherboards use an all digital CPU power design from International Rectifier® which includes both 4th Generation digital PWM Controllers and industry-leading 3rd Generation PowIRstage® controllers. These 100% digital controllers offer incredible precision in delivering power to the motherboard's most power-hungry and energy-sensitive components, allowing enthusiasts to get the absolute maximum performance from their new AMD Ryzen™ Threadripper CPUs.

IR Digital PWM & IR PowIRstage® ICs

X399 X399
This new generation of IR® digital power controllers and PowIRstage® ICs feature Isense technology, which provide more precise current sensing accuracy. This helps evenly distribute the thermal loading between the PowIRstage® ICs, preventing the overheating of each individual PowIRstage®, resulting in longer lifespan and better reliability.

Server Level Chokes


X399 AORUS X399 series motherboards feature Server Level Chokes.
  • Server level reliability
  • High current capacity
  • New design reduces heat created by power loss and provides efficient power delivery to CPU VRM area.

Gold Plated Solid Power Connectors

Make Good Connection and Significantly Lower the Wires Capacity
AORUS X399 motherboards feature gold plated ATX 24pin & ATX 12V 8pin+4pin power connectors for offering stable and affordable power supply while CPU overloading. Gold provides superior conductivity and signal transmission than standard implementations, also providing far better reliability and stability over time by resistance to metal corrosion caused by frequent use overtime.

X399

Immersive VR Gaming Experience

X399
  • VR requires more performance than Full HD graphics for a steady 90FPS or greater.
  • Only Gaming PCs can provide the best VR experience.
Recommended configuration for VR Gaming PC
  • Graphics Card: NVIDIA GTX 1060 / AMD RX 480 or greater, Compatible HDMI 1.4 video output
  • CPU: AMD Ryzen™ Threadripper
  • Motherboard: GIGABYTE X399 motherboards
  • Memory: 8GB RAM or greater
  • USB Ports: 3x USB 3.0 ports plus 1x USB 2.0 port or greater
  • OS: Windows 10 64-bit or newer

To create a seamless VR experience AORUS Motherboards offer the best features to make your virtual reality feel like your actual reality. With technologies such as NVMe support via M.2 or U.2 and a one piece metal shielding to brace for heavier discrete graphics cards it's obvious that AORUS has the tools you need to start your journey in VR. To set the mood AORUS Motherboards include RGB Fusion to put you in the center of action.

Any copyrighted images or trademarks displayed are the property of their respective owners and are shown for reference purposes only. Reference herein does not constitute or imply affiliation or endorsement of Gigabyte products by the respective trademark owners. VR Gaming photo for reference only.

High-Bandwidth(HB) SLI Bridge


Take your gaming performance to a whole new level by configuring multiple GeForce GTX cards with a High-Bandwidth(HB) SLI Bridge.

X399
X399

U.2 Adaptor (NVMe PCIe Gen3 x4)


NVMe Performance for PCIe SSDs


The new Intel 750 series SSDs offer an incredible increase in performance over SATA drives. Using the NVMe protocol which takes advantage of the fast bandwidth of PCIe Gen3 x4 lanes (32 Gb/s), the drives are a clear advantage for users looking to boot their OS faster, load their games in a flash and access large files without waiting. By implementing the U.2 Adaptor to support the 2.5" Intel 750 Series drive, AORUS ensures that the users can benefit from the best performance.
Note : U.2 Adaptor is purchased separately. SSDs and cables not included.
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GIGABYTE BIOS & Applications

X399

Refreshed BIOS


The BIOS is essential for users during initial setup to allow for the most optimal settings. With a new GUI and easier to use functionalities, GIGABYTE has been able to reinvent the BIOS to give users a better experience while setting up their new system.

* Photos are for reference only. Product features may vary by model.
X399

GIGABYTE APP Center


The GIGABYTE APP Center gives you easy access to a wealth of GIGABYTE apps that help you get the most from your GIGABYTE motherboard. Using a simple, unified user interface, GIGABYTE APP Center allows you to easily launch all GIGABYTE apps installed on your system, check related updates online, and download the latest apps, drivers, and BIOS.
X399

EasyTune™


GIGABYTE's EasyTune™ is a simple and easy-to-use interface that allows users to fine-tune their system settings or adjust system and memory clocks and voltages in a Windows environment. With Smart Quick Boost, one click is all it takes to automatically overclock your system, giving an added performance boost when you need it the most.

Overclocking to Boost Your Frame Rates
Get the highest levels of performance from your PC with easy-to-use GIGABYTE overclocking features.
X299

3D OSD


3D OSD automatically detects and displays your system information during games, allowing you to easily get a hold of your system information without switching between screens.
CONNECTIVITY
X299

USB with Precision Digital Fuse



Utilizing a digital fuse, motherboards are able to avert against over-current damage by reacting faster, with greater precision, and avoid unexpected voltage from external devices.
X299

Digital Fuse Design



Activates when the current reaches its trigger point, this design is much more precise than traditional fuses.
X299

Killer™ E2500 Gaming Network+ Intel WiFi



Automatically prioritize your networking needs over the fastest available connection for high quality, lag-less and uninterrupted gaming connectivity.
X299

USB 3.1 Gen2 Type-C Header



Equipped with next generation connectivity onboard AORUS X399 Gaming Motherboards already support the chassis of the future. The onboard USB Type-C header for USB 3.1 Gen2 makes access convenient when connecting a USB 3.1 drive or charging your new mobile device.
X299

Fast USB 3.1 Gen 2 Solution



The latest USB 3.1 Gen 2 offers staggering 10Gb/s transfer speeds. 2x faster than USB 3.1 Gen 1 along with backwards compatibility with existing USB devices.
X299

Connecting the Future - USB Type-C™

X299
  • The World's Next Universal Connector
  • Reversible USB Type-C™ with USB 3.1 Gen 2
ULTRA DURABLE

GIGABYTE Patented Double Locking Bracket

X299
X299

Industry Leading Ultra Durable™ PCIe Armor

The innovative one piece stainless steel shielding design from GIGABYTE reinforces the PCIe connectors to provide the extra strength required to support heavy graphics cards.

X299

Ultra Durable™ Memory Armor

AORUS' exclusive one piece stainless steel shielding design prevents against PCB distortion and twist, plate bending, in addition to preventing any possible ESD interference.

X299 X299

START SULFURIZATION PROTECTION


X299
Sulfur compounds in the air can penetrate tiny onboard resistors creating chemical change and causing these resistors to open or short. If either of these occurs the motherboard will fail to function. By equipping resistors with an Anti-Sulfur Design GIGABYTE gives Ultra Durable Motherboards a whole new meaning.
X299

GIGABYTE Patented DualBIOS™ (UEFI) Design

X299

GIGABYTE Ultra Durable™ motherboards feature GIGABYTE DualBIOS™, an exclusive technology from GIGABYTE that protects arguably one of your PC's most crucial components, the BIOS. GIGABYTE DualBIOS™ means that your motherboard has both a 'Main BIOS' and a 'Backup BIOS', protecting users from BIOS failure due to virus, hardware malfunction, improper OC settings or power failure during the update process.

CPU-Free USB BIOS Updates

AORUS Q-Flash Plus allows users to update to the latest BIOS using a thumb drive without the CPU or Memory needing to be installed.

Updating your BIOS on your AORUS motherboard can be done in a flash – even without memory or CPU onboard. Utilizing the EC Controller, the BIOS on your AORUS Motherboard can now be updated through Q-Flash Plus even if your system is unable to boot. A LED next to the EC controller will notify you once the procedure is complete and you are ready to boot your system normally.

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Long Lifespan Durable Black™ Solid Caps

AORUS motherboards integrate the absolute best quality solid state capacitors that are rated to perform at maximum efficiency for extended periods, even in extreme performance configurations. With ultra-low ESR no matter how high the CPU load, this provides peace of mind for end users who want to push their system hard, yet demand absolute reliability and stability. These exclusive capacitors also come in customized jet black, exclusively on AORUS motherboards.

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Easy to Install "G-Connector" Design

The tiny cables of the front panel connectors can be hard to manipulate as space is restricted and indicators being tiny. With the G-Connector, you can connect all the FP cables at once, simplifying the process of building your next PC and saving you some frustrations.

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XSplit Gamecaster + Broadcaster: Cast Your Game Anytime, Anywhere

Now set up your stage and share the greatest gaming moments with XSplit Gamecaster + Broadcaster! Fully optimized social media integration is ready for real-time chats—keeping you notified yet focused in the game. It takes just one click to stream your gameplay to Twitch. Host your game like a pro!
*Free 1 year XSplit Gamecaster + Broadcaster Premium License.

WTFast is a Gamers Private Netowrk (GPN); which optimizes and improves your connection from end to end.
Take control of your gaming experience.

  • Enjoy 14-days FREE seamless connection to any game server in the world
  • Experience up to 60% overall connection improvement
  • Receive FREE unlimited access to PC Gaming Launchpad, supporting over 800 MMO games
  • Monitor your Game Ping and Connection Statistics continuously

TriDef® SmartCam | Custom Stream Modding

To facilitate being the full streaming solution each AORUS motherboard includes TriDef® SmartCam software, you are now able to remove backgrounds without the hassle of using a green screen. Through the SmartCam application you can now apply live filters, and fully control your background, not only while streaming, but also through other video applications such as Skype.
*Free 1 month TriDef® SmartCam License.


Learn more about the GIGABYTE X399 AORUS Gaming 7 (rev. 1.0)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Awesome board

Pros: - fast
- excellent RGB lighting effects
- excellent performance
- excellent Q-flash+ BIOS update feature (once you learn how to use it)

Cons: - I had two issue and it had to do with the BIOS.
1) BIOS was out of date for the CPU I put onto the board which caused it to boot with an E3 error. This lead to the first problem, the manual does not have this Error code listed on it's sheet of error codes. Luckily a Google search for this error showed that the error was an out of date BIOS for the CPU I bought (AMD 2920 Thread Ripper). I went to the Gigabyte web site, downloaded the latest BIOS file and followed the manual instructions on how to flash the BIOs with Q-Flash + which lead to the second problem.
2) How to use Q-Flash + option for the Gigabyte Motherboard. The manual gives you a high level understanding stating that by using a USB thumb drive on a specific white USB port on the back of the board, you can update the BIOS. So I took the BIOS file i downloaded and put it onto a Thumb drive. I stuck the thumb drive into port and turn the MB back on, still an E3 error code and nothing was happening. Back to Gigabyte, found by searching their site that after downloading the BIOs file, you had to rename the file to GIGABYTE.BIN on the Thumb Drive. This was the only way that the MB would then see the BIOs update file to start the procedure to flash it via Q-Flash +. I did this change on the thumb drive and it worked. BIOs updated to latest version. Which solved the E3 error since now the newer CPU is recognized.

I can forgive the Error code not being listed on the Error code table but not having details on how Q-Flash + works is bad. If you provide a feature (which is cool feature once you know how to use it), It would be nice to have a little more details on how to use it beside download latest BIOs file, Save it on a thumb drive, put that drive into white USB port, turn on the MB and the BIOs flashes itself. Nothing stating that the BIOs file has to be named GIGABYTE.bin, Nothing stating that there is a LED night indicator that flashes when BIOs is reading and applying the file. Nothing stating that once complete the board will reboot.

Thanks to the Forums and a video on Youtube was I able to learn this stuff.

Other Thoughts: Even though I had this issue, I would definitely recommend this MB. Works great and is very fast. Love the features of the MB, I would highly recommend it. Manual is lacking in some instances but not a show stopper from buying the board.

1 out of 1 people found this review helpful. Did you?
Ownership: more than 1 year
Verified Owner
1/ 5
AVOID THIS BOARD! BUY SOMETHING ELSE!

Pros: The RGB is nice... but it certainly doesn't outshine the cons.

Cons: The board has died 4 times now... all in under 2 years. What kind of garbage is Gigabyte making?!

Other Thoughts: I had the first board 1 month before it died. Sent it back to Newegg and they shipped me a new one. Had the new board for 3 months before it died, had to RMA it to Gigabyte and they kept it for over a month. They sent the same board back 'repaired' and it lasted another 7 months and died in the same exact way... RMA'd it again waited a month to get it back. It has now died for a 4th time... and all Gigabyte wants to do is 'fix' it again and let me wait for it to die again... DO NOT WASTE YOUR TIME OR MONEY ON THIS BOARD!

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at support-newegg@gigabyteusa.com with the case number 163614 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Dead after 4 months

Pros: When working it is great... Has all the features you want, good overclocking

Cons: After 4 months of use the board died. Removed all components, removed ram and tried a different power supply. It is simply not powering up at all. Will try to RMA...

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product.
Please contact GIGABYTE RMA department for further assistance about motherboard RMA service by phone at 1-626-854-9338 opt. 4 Monday through Friday from 08:30 ~ 17:30 PST.

GIGABYTE VIP Support Team
Ownership: 1 month to 1 year
Verified Owner
3/ 5
Really a reflection of gigabyte as a whole...

Pros: board works perfectly in terms of everything non RGB related
Assuming you know how to update BIOS settings, installing windows is a piece of cake

Cons: So this happens with a lot of the new craze RGB boards, where if you are running multiple software to control different LEDS (for instance 1 for RAM and 1 for the MOBO) the lights get stuck and there essentially is no fix aside from sending the board in. If this was any other company that I've done RMAs with, no problem, but gigabyte you disappoint me. RMA process is seemingly simple to start with, didn't have an issue with getting a return label or them approving my RMA, but I had to pay for shipping cost back to them ($30 I'm not getting back...). They received my board (according to FEDEX) three days before they updated the system saying they received it. They claimed to receive it on a Tuesday, then come Friday they said the board was repaired or replacement was being tested. I assumed they would send it back hopefully the same day of repair, or at the latest the following business day, but then come next Friday they again update the previous repair date with saying it was repaired or replacement is being tested. So I call them, and customer service jobs suck, I get that, but come on. They literally only checked the same thing I could check on the RMA website, but to their credit said it will ship out in a day or two. Couple days later still nothing, call them again, and they I guess checked this time and they said oh it was replaced yesterday and should ship today or tomorrow. Still nothing...

Other Thoughts: Most people will not have to RMA the board, and will work perfectly and you will never have to think twice about it, but it happens sometimes. I would highly recommend looking at other companies for your motherboard/gpu purchases. The last RMA I had to do was on a EVGA graphics card that I mistakenly purchased the wrong one to SLI, I asked if they could do anything about it and shipped the correct one out to me at no charge even though it was a more expensive card, covered all shipping, and even sent it to me before receiving my card that I was returning to their facility. Customer service is something that should be considered when buying products and sadly my CSR experience with gigabyte has been disappointing

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Two Threadrippers dead.

Pros: Looks very stylish, decent connectivity.

Cons: This has killed two threadrippers and RAM does not run above 2133 with XMP enabled or with custom timings and voltages. Would not recommend in a million years.

Other Thoughts: Do.
Not.
Recommend.

0 out of 4 people found this review helpful. Did you?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at support-newegg@gigabyteusa.com with the case number 157519 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team
Ownership: 1 week to 1 month
Verified Owner
3/ 5
Alright

Pros: Good Board. Fast. Lots of options.

Cons: Not very user friendly in my opinion

Other Thoughts: do your research

0 out of 2 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Unreliable

Pros: Great feature set. Runs memory at 3600 from beginning.

Cons: I have 2 of these boards same specs for both. I run these 24/7 for Folding with 4 gpus. After @ 1 to 2 weeks both boards died. No post,lights or fans spinning. Removed all components and restarted with 1 stick of ram,1 gpu. Still nothing. RMA'd 1 board. Replacement board did the exact same thing. Have replaced both boards with Asrock X399 Taichi.

Other Thoughts: I work my mbs hard., but I expect some longevity. Might be Ok as casual board, but is not for hard use. I cannot recommend this board

1 out of 8 people found this review helpful. Did you?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at support-newegg@gigabyteusa.com with the case number 156563 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team
Ownership: 1 month to 1 year
Verified Owner
2/ 5
MSI, is that you?

Pros: - No issues with X399 socket
- Motherboard is very well built, is sturdy and is nicely weighted. Looks better than the MSI X399 option.
- Packaging is on point and feels like you are getting a quality product.
- LEDs are nicely placed and look great, although I have not used the RGB Fusion capabilities yet.
- Built in wireless. Discrete and I don't have to use a additional PCI-e slot. The provided antenna could be a tad heavier on the base, though.
- 3 M.2 slots

Cons: - BIOS is abysmal to use and look at. Not only is it terribly organized, but there are settings that have no description or documentation so they make little to no sense as to what they do (e.g. "Mining mode").
- Memory support is still lacking, as DDR4-3200 memory on the supported memory list with XMP enabled still only clocks in at 2100MHz.
- Gigabyte APPs are horrendously useless and ultimately an eyesore:
-- Prompts me for updates that are not exactly updates, but pieces of software that I chose not to install and cannot opt-out of, even for things that are already installed like Chrome, but are simply not listed under the Gigabyte "APP" suite.
-- @BIOS can't even update from it's own servers without getting a HTTP 500.
-- BIOS Setup displays very little information. With a UEFI BIOS I should be able to change BIOS settings from the OS, but this application leaves much to be desired.

Other Thoughts: This motherboard leaves much to be desired for the price point. Ultimately this was the only non-MSI board at release that supported Threadripper and fit into my current case. I much preferred the ASUS Zenith as I trust the brand for enthusiast-level designs. I took a chance with Gigabyte after I stopped using them 10 years ago due to problems in quality and function, having not wanting to go back to MSI after my experience with their boards. I might rethink this option, but this board does look better than the MSI X399 Gaming Pro Carbon in my opinion, and I'm hoping BIOS updates continue to improve functionality.

I continue to have certain performance issues with my 1950X (50% overall performance to reference benchmarks), and ultimately I need to determine if this is an issue with the motherboard, or settings I haven't considered yet.

Having come from MSI and seeing their software model, I get the feeling Gigabyte is attempting to copy their approach and the utilities that they give to you (that nobody really needs or wants), but falls short of what even MSI could provide.

The application suite model for gamers and enthusiasts? I don't need the bloated, useless software. I want the ability to see my system information, tweak my settings and update my BIOS with as little effort or eyesore as possible. If motherboard manufacturers are going to continue this approach - they need UI developers so they're not giving users a cludgy software interface.

One small sidenote - I still would appreciate it if motherboard manufacturers would allow for the ability to turn off the debug LED, as small things like these play a role in the professional look of a computer when on display.

Specs:
CPU: AMD Threadripper 1950X
Cooler: Fractal Celsius S36
RAM: 64GB (4x16GB) G.Skill TridentZ DDR-3200
PSU: EVGA 1200W Platinum
SSD(s): 2x Samsung NVMe 960 Pro 512GB
2x Samsung 950 Evo 256GB
GPU(s): 2x Sapphire AMD Vega 64 Air-Cooled

EDIT:
I did an RMA for this board to which Gigabyte said "We can't find anything wrong" and sent the same board back to me. For this I deducted an egg (originally 3/5).

I went ahead and bought the ASRock Fatal1ty X399 board and it works flawlessly with all of the same hardware. I now have little to no issues gaming and I am able to run every Linux distro I use, and FreeBSD runs right out of the box as well! That being said this was a flagship board which are prone to issues, my general experience with Gigabyte was not a good one.

You others may have a different experience, but I would probably wait until later hardware versions come out for this iteration of Threadripper, or simply wait until Threadripper 2 (for which it looks like Gigabyte is taking notes from ASUS). Overall a good board but I simply had bad luck with the board and support.

3 out of 6 people found this review helpful. Did you?
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