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Pros:

I have 5 of these drives, 4 in a RAID 5 external box and one spare. They have functioned well but when looking for additional drives support was lacking on line (see below). They did provide a contact # 1-800-726-7864 but where have these drives gone after a brief period and what do I do if 2 drives fail in this RAID config?

Cons:

Glenn: SAMSUNG EcoGreen F3 HD203WI 2TB 5400 RPM 32MB

Susana Y: Please go ahead with your quesions.

Susana Y: questions*

Glenn: I am looking for support information on this internal hard drive on your site

Glenn: the F series provides no model #s in product locator

Susana Y: I apologize; at present we at the Live Chat are not handling the product you have as it requires special training and expertise. We do have a dedicated support for this product. You can reach them by calling at: 1-800-Samsung (1-800-726-7864) anyday between 9 am to 9 pm, EST. I once again apologize for the inconvenience.

Susana Y: Can I help you with anything else?

Glenn: I have 5 of these drives. It is a little scary that you have no listing for them on line. They are recent 2 TB designs

Susana Y: I can understand. However, you can get the assistance by calling the above number.

Glenn: I'll list your response with the on-line vendor reviews at New Egg.

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  • Glenn H.
  • neweggVerified Owner
  • neweggOwned For: 1 month to 1 year


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