Single review: Western Digital WD Green 2TB 3.5" Internal HDD

Western Digital WD Green WD20EARX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive

Cool, quiet operation for efficient eco-conscious computing
Reduced power consumption
Eco-conscious design
2-year limited warranty

Post-Mortem 03/09/2013

This review is from: Western Digital WD Green WD20EARX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive

Pros:

Worked fine while it did.

Cons:

Errors began RIGHT outside the warranty.

Overall Review:

I bought a lot of storage roughly 3.5 years ago and this is the 1st hard drive to die. I would have thought the opposite since i only stored things on it (rarely writing or even READING the drive). It claims to be cooler and less power, blah blah efficient. Well it started out running 20 degrees (F, not sure why my disk monitor has Fahrenheit) And gave me degradation in the SMART values, Current Pending sector count and off-line uncorrectable sector count. I didn't wait for it to die completely, not sure how long it would have live. I have seagates and other WD's that have undergone WAY WAY WAY worse punishment in a fully loaded mid-size case (six HDD's stacked with lo noise fans). My guess might be that it makes less heat but is also SENSITIVE to more heat. It still worked for a recorded 3.5 years but it is the 1st to quit of a lot of different drives (SG barracudas, WD scorpio blues/blacks).

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Green, as this is not the typical experience with the product.
Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it are unfortunate that you are experiencing problems with your WD Green. Please note that there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few.
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

2 people found this review helpful. Did you? Yes Yes / No

John K.
Verified Owner
Owned For: more than 1 year

write a review