Unable to rate at -5 Eggs
11/24/2013
This review is from: Samsung SCX-3405FW/XAC MFC / All-In-One Monochrome Printer
Pros:
Can't think of any.
Cons:
I bought this with an extended warranty (Never Again). First it stopped working with WiFi, then Ethernet, and finally USB. I called Newegg (Great People to do business with), and they told me I needed to call Samsung. I did received a RMA and Shipping label. I shipped it back in it's ORIGINAL BOX, after a week or so I received back the printer in a brown (NOT THE ORIGINAL box)HMMMM packed in bubble wrap. I plugged it in and noticed the I/O board (USB and Ethernet) was loose.HMMMM. It was even worse then when I sent it in. I call Newegg they said they would replace it if I had the ORIGINAL BOX (NOT), I told them Samsung sent it to me in a plain box. Again I called Samsung, and told them my story. Another song and Dance, I sent it in again. It seems to be time to contact the Florida States Attorney's Office.
Overall Review:
I have a great deal of Samsung's products, and fortunately, never needed repair.
THIS IS BAD. Samsung you lost me as a consumer and all the people that contact this OLD Retired General Motors Engineer. Hello HP
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- Ellis S.
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Verified Owner
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Owned For:
1 month to 1 year
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