Does not work on Windows 10, but windows 10 is listed as supported

Rosewill RC-505 - 2-Port USB 3.0 PCI Express Card

Data Transfer Rate up to 5.0 Gbps
PCI Express to USB Card
Provides Two USB 3.0 Ports
Supports 2 Downstream Ports for All Speeds
Backward Compatible with USB 2.0 and USB 1.1 Devices
Built-in 4-pin Power Connector for Receiving Extra Power Supply from System
Supports Simultaneous Operation of Multiple USB 3.0, USB 2.0 & USB 1.1 Devices

Does not work on Windows 10, but windows 10 is listed as supported 12/12/2016

This review is from: Rosewill RC-505 - 2-Port USB 3.0 PCI Express Card

Pros:

no pros since it did not work

Cons:

Not sure if it's defective or incompatible, but I could not get it to work or DELL XPS 8300 Windows 10 build 14393.
Windows simply does not see it at all. No bangs in device manager, nothing. I can see it powers the device. And I got it powered, but no dice. If I had more time I could check if it works under Windows 7, but I don't have time I just need something that works.

Overall Review:

I tried all possible drivers, apparently from what people seeing it should just show up and Windows 10 starts downloading drivers from windows update for that and the work, not happening in my case. Like I said - I'm not sure if it was defective, but I'll just return it and stay with USB 2 for now, no big deal.

Manufacturer Response:

Dear Valued Customer,

We greatly appreciate your purchase. We apologize for any problems this product has caused and for your dissatisfaction with our product.

We strive to provide the best quality and service to you. Rest assured that your feedback will receive the attention it deserves. Thank you.

Phone: 1- 800-575-9885
Email: rma@rosewill.com
Email2: techsupport@rosewill.com
Thanks,
Rosewill Customer Care

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Alexey S.
Verified Owner
Owned For: 1 day to 1 week

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