AvenRift Gaming & Tech Store

If you need the return and exchange service or have any other inquiries, please contact us directly via email. Please note that the phone might be unavailable at times.

[AvenRift Gaming & Tech] is a business enterprise driven by online e-commerce. We have a large quantity of high-quality computer components and peripheral devices. We offer high-quality products at reasonable prices and provide professional and friendly customer service. We are committed to providing our customers with the best online shopping experience. Our offering of the most favorable prices does not mean that we will neglect customer service. With the strong support of our customers, we are able to offer you the most favorable transaction terms by leveraging our own purchasing capabilities. Notice: We will cover all international taxes for you. Your order will be 100% trackable. Don't worry. Please track your package here. https://www.17track.net/zh-cn Before leaving any negative comments, please contact us first to seek a solution. We will handle this matter as soon as possible. If your order fails to be delivered within the promised time frame (express delivery: 8 - 15 working days; standard delivery: 5 - 7 working days; express rush delivery: 3 - 5 working days), we will refund your shipping fee or provide partial compensation to you (if the shipping fee is free). If you plan to apply for a return/exchange, please take photos of the product and send them to us. We will reply within 24 hours. Thank you! Regarding the product https://www.newegg.com/Seller-Store/AvenRift Gaming & Tech, we have over 1000+ products that meet the criteria of the Newegg Elite Program, including gaming mice and keyboards, computer components/accessories, and more. Click the "View Seller Store" button above to view our most popular products eligible for the Newegg Elite Program. Products in the Newegg Elite version have excellent quality, competitive prices, and also offer free 3-day or faster delivery services. Regarding transportation Your order will be 100% trackable. If you are unable to obtain the relevant information, simply send us an email and we will send you the shipping details. Regarding the warranty terms For new products, we offer a 30-day worry-free return guarantee service, which includes a 30-day refund period and a 30-day exchange period. For refurbished/second-hand goods, we provide a 30-day satisfaction guarantee warranty service, which includes a 30-day refund period and a 30-day exchange period. If the reason for the return is "product damage" (please provide pictures or other proof materials and send them to us by email), we will cover the shipping cost for the return. Please send the email to the address in the United States instead of the address in China. Warranty limitations: . Improper maintenance . Improper use or installation . Unauthorized modification or repair Regarding Feedback * Before leaving any negative feedback, please contact us first to seek a solution. (Leaving negative feedback does not solve any problem.) We have a professional service team here who are available to assist you at any time. Thank you for visiting our store! Best wishes to you and your family.