A VETERAN STARTED & FAMILY OWNED COMPANY started selling on NEWEGG in 2015. IT WHOLESALERS bring it's customers the lowest pricing on the top technology products. All products sold are guaranteed. PLEASE EMAIL US DIRECTLY regarding any issues. 15 percent restock fee applies to all non defective returns. Defective items need to be troubleshot and supplied a case number. If you have an issue please never leave negative feedback with out contacting us and letting us fix the situation.