DHcamera is market leading supplier of finished goods and genuine replacement parts for diverse range of consumer electronics, appliance, HVAC, computer and imaging products. Through distribution facilities strategically located in Chicago, Illinois, DHcamera supplier new, reclaimed and compatible parts for nearly 200 top manufacture brands. With largest multi-vendor parts inventory in the industry, we provide access to over 8 million parts in our database, ensuring superior fill rates.

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Returns Policy
113 Ratings (58% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
80.73%
Product
Accuracy
56.88%
Customer Service
Satisfaction
59.32%
Praveen K.
Ordered on 2/10/2021
Very satisfied with the Ring doorbell pro
2/26/2021 9:55:00 AM

I would definitely recommend this seller to others. Timely delivery and the doorbell installation was easy.

  • Yes
  • Yes
  • Didn't contact
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Andrew M.
Ordered on 12/3/2020
I would avoid this seller if you can
12/26/2020 7:01:02 AM

So I got a used or open box item that was not as described. It did not come in original packaging and there was nothing on the description that says that it was not a new product. I attempted to contact the seller via the email they provided but never got a response. I'm adding back an egg though because the item did work, it just was a shady deal. I wish I saw the reviews for this seller before purchasing. I would not recommend you buy from this seller. Others have similar experiences. I think that newegg should remove them from their store.

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1 out of 1 people found this review helpful. Did you? 
Wayne B.
Ordered on 12/4/2020
Great product great price.
12/19/2020 2:09:50 PM

Nest Hello doorbell was just as advertised. The delivery was a bit late, but it was during the holidays. The installation was a piece of cake and it works perfect.

  • No
  • Yes
  • Didn't contact
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Dale P.
Ordered on 12/3/2020
Arrived in small box without original packaging....not sure if new
12/18/2020 11:24:46 AM

Although the item was purchased as new, the nest hello doorbell came wrapped in saran wrap, and the hardware in a nondescript box. The items did not arrive in the original box nor was any of the product information/instructions/manual included. Bottom line is that the item works...for now....but doesn’t feel right not having the original packaging. Feels more like it came from the back of someone’s truck... i can’t even verify whether it’s new or refurbished... I don’t recommend doing business with this company, or buying on Newegg

  • No
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  • Didn't contact
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Anonymous
Ordered on 12/3/2020
Will buy from again
12/17/2020 12:09:54 PM

Packaged as described and packed with care.

  • Yes
  • Yes
  • Didn't contact
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Kathryn S.
Ordered on 11/30/2020
Exactly as Expected
12/15/2020 5:20:53 AM

Ordered a Nest Hello and it was delivered quickly and packaged well. The items received were exactly what I expected, no more, no less. Perfect! Thank you!

  • Yes
  • Yes
  • Didn't contact
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Alain O.
Ordered on 11/30/2020
Not new
12/14/2020 11:07:10 AM

Give me something that is refurbished nowhere when I bought item said that.

  • Yes
  • No
  • Didn't contact
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mark l.
Ordered on 11/27/2020
Horrible
12/14/2020 5:49:41 AM

Didn't come with any of the instructions or booklets. They say that it "may" be missing some of the original packaging, but I didn't expect all of it to be missing

  • Yes
  • No
  • Didn't contact
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Nick N.
Ordered on 11/17/2020
Faulty product
12/13/2020 10:55:18 AM

Sent refurbished product that doesn’t work and was wrapped in plastic wrap. Unreal.

  • Yes
  • No
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Ronald R.
Ordered on 11/26/2020
This item was used and / or refurbished
12/11/2020 11:28:44 AM

This item was not listed as used or refurbished. The item arrived in non manufacturing packaging wrapped in cheap plastic cling wrap and had visible signs of being used, the parts it came with were also used and defective. After checking the original listing, I could not find anything that mentioned the item was “used or refurbished” Newegg now expects me to cover the return shipping, as if the issue is my fault. Unacceptable... and to think I could’ve purchased this product from a competitor for the same price and the item would have been brand new. Very dissatisfied customer

  • No
  • No
  • Didn't contact
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Srivathsa P.
Ordered on 11/26/2020
12/11/2020 6:44:04 AM

I was expecting a brand new product but received a refurbished one. And have to return the product with shipping charges.

  • Yes
  • No
  • No
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Anonymous
Ordered on 11/26/2020
12/11/2020 4:51:50 AM

Item was not in the original box, neither came with manuals, just wrapped it like a burrito.

  • No
  • No
  • Didn't contact
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Russell M.
Ordered on 11/30/2020
My overall impression of this seller is POOR
12/10/2020 10:56:00 AM

This customer has a BBB rating of "F" One would ask why Newegg is doing business with a company with such a low BBB rating. My shipment didn't come with a manufacture's box and with no instructions. The brown box it came in indicates that it's possible that this shipment was refurbished. They offer a first class repair experience according to the paperwork I received with the shipment. I would not recommend this company for selling a product by deceitful means. And I'm appalled at Newegg for allowing it. Now I'm stuck for an Xmas gift that needed to be returned. Very dis-satisfied.

  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Mervin M.
Ordered on 11/23/2020
Fits like a charm
12/8/2020 12:13:05 PM

The port covers fit perfectly for my D300s as indicated. Works as described.

  • Yes
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1 out of 1 people found this review helpful. Did you? 
Michael M.
Ordered on 11/23/2020
I still didn’t get my item... paid for 3 days and been over a week
12/7/2020 10:54:02 AM

Still waiting on my product you didn’t deliver

  • No
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Michael P.
Ordered on 11/17/2020
12/4/2020 11:01:34 AM

It's been almost 3 weeks and I still haven't received my order.

  • No
  • No
  • Didn't contact
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Richard H.
Ordered on 11/17/2020
Did not received item in original packaging
12/3/2020 11:49:01 AM

I did not receive the item in its original packaging. It worked and appeared to have all of its components (at least the ones I needed for installation) but this was unexpected and unwelcomed. This was potentially going to be a gift and this situation would have been unacceptable.

  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 11/16/2020
12/1/2020 11:40:52 AM

Item did not work upon arrival

  • Yes
  • Yes
  • No
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Anonymous
Ordered on 11/25/2020
Very bad
11/30/2020 8:46:31 PM

Seller described product as brand new but sent a refurbished product without original packaging. Now I have to waste my time in return process and also pay for return shipping. Total fraud. No one should buy anything from this seller.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Eric A.
Ordered on 11/24/2020
Open box item not described as open box
11/30/2020 4:04:46 PM

This sellers item on newegg did not mention it was an open box item but on receipt no exterior packing related to Nest was included. No instructions and no parts list so I don't know if anything is missing. I'm only giving this 2 eggs due to the prompt shipping.

  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
 
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