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87 Ratings (77% Positive) 

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On-Time
Delivery
95.40%
Product
Accuracy
81.61%
Customer Service
Satisfaction
82.35%
Anonymous
Ordered on 9/11/2021
HP 745 G6
9/16/2021 5:36:27 AM

The laptop I ordered came undamaged and operational, but the specifications where different. What I ordered was suppose to come with a 3700U, but what came was a 3500U. Not a huge deal for myself, but beware that you may have to contact the vendor and I do not know to what extent they will help. Please note, I did not contact the vendor, because its more valuable for me to have a slightly less powerful laptop than none at all.

  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 9/9/2021
Poor refurb quality
9/15/2021 5:59:57 AM

The physical marring on the chassis is to be expected. However, there are a number of flaws which are unacceptable. For example, the hinge is very loose and "bouncy" compared to other ThinkPads, and the internal speakers are very buzzy (whether from being damaged themselves or due to loose parts inside, I have not yet investigated.

  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Gregory W.
Ordered on 8/27/2021
Deceptive company
9/9/2021 12:57:17 PM

They are unwilling to fix the issue with the product I purchased from them, I have tried several times. They have deceptive practices, I recommend purchasing from a different company that is more reputable

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/8/2021
Great!
8/23/2021 8:04:09 PM

Everything was fast, convenient, and completely as expected. Im a happy customer!

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 7/23/2021
Fast shipping, packaged well, exactly as described
8/9/2021 3:12:27 PM

Fast shipping, packaged well, exactly as described

  • Yes
  • Yes
  • Yes
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Chris B.
Ordered on 7/23/2021
Excellent Service of delivery...
8/2/2021 2:16:31 PM

Was just expecting the computer unit itself but seller included keyboard and mouse. Thank you. CPU is working well as described.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 6/13/2021
First Time Customer
6/30/2021 12:24:18 PM

The Item was defective and had to be returned which was very inconvenient and I am now awaiting confirmation on the return.

  • Yes
  • Yes
  • Yes
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Ransom
Ordered on 6/8/2021
Great Laptop for the money!
6/28/2021 12:52:08 PM

Was delivered quickly! For whatever reason, the laptop had an "Invalid Partition" error. I returned it. They resolved problem quickly and shipped immediately. Came with 2 year warranty, so I am confident this laptop will serve me well. I would recommend this seller! THANK YOU!

  • Yes
  • Yes
  • Yes
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steven s.
Ordered on 4/20/2021
Great little pc.
4/22/2021 1:16:50 PM

I ordered the pc on the 20th, and got it today. It was refurbished, but looks like new, and runs like new. Hp Prodesk 600 G2 SFF Intel Pentium 3.30 GHz 4GB Ram 500GB Windows 10 Pro. Worth every penny.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 3/27/2021
Did not cancel order as requested
4/20/2021 6:05:04 AM

I emailed the seller to cancel my order half an hour after placing it. I received an automated email saying they received my correspondence and would contact me within 24 hours. They never did. The next email I received from them was three days later saying the processed the order and charged my card. So now I am in the process of returning the item but they want me to pay return shipping because they operate their business poorly, and failed to cancel my order even though they had ample time to do so. I will not do business with this seller again, and advise anyone else thinking of doing so to reconsider...

  • Yes
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  • No
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 3/18/2021
4/2/2021 11:38:25 AM

CPU processor speed was falsely advertised, met with poor customer service when politely inquiring about discrepancy. Contacted NewEgg.com customer service which was outstanding and remedied the issue, thanks NewEgg.com!

  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
don s.
Ordered on 3/11/2021
Fine!
3/26/2021 12:48:45 PM

It was as they described it.

  • Yes
  • Yes
  • Didn't contact
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Jimmy D.
Ordered on 3/10/2021
How do you ship a unit out with no HDD
3/15/2021 8:10:39 AM

I bought this with the intent of sending to a family member outside the country. Unit did arrive earlier than expected but came with no hard drive. I wonder how I am supposed to install an OS.

  • Yes
  • No
  • Yes
1 out of 1 people found this review helpful. Did you? 
MARK I.
Ordered on 1/11/2021
1/26/2021 6:29:15 PM

I am still waiting for the computer case to get here I have not yet seen it I had no idea it was going to take this long the computer actually got here weeks ago. Still waiting on the case. It was for a present for my wife’s birthday I think it could possibly miss her birthday.I wish I would’ve had some idea that he was going to be this long in coming I would’ve ordered something different.

  • No
  • No
  • No
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Gail R.
Ordered on 12/9/2020
Great quality refurbished laptop
12/28/2020 9:43:13 AM

Purchased a refurbished laptop. The physical quality was great, as well as the internal components! Offered a tutorial on how to properly set it up, along with a warranty. Will look here to purchase again.

  • Yes
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  • Yes
1 out of 1 people found this review helpful. Did you? 
Philip L.
Ordered on 12/5/2020
12/21/2020 3:33:35 PM

I have received the item. It's a Christmas gift so have not checked out yet.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/30/2020
12/16/2020 9:44:38 AM

Wrong item shipped. No replacement has been sent.

  • Yes
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Sandra H.
Ordered on 11/30/2020
Better than Sellar described
12/16/2020 9:32:00 AM

Got better laptop, and work prefect. Would buy from seller again.

  • Yes
  • No
  • Didn't contact
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ROBERT K.
Ordered on 11/17/2020
Pretty good pc.
12/3/2020 1:45:26 PM

The PC does not look refurbished but actually looks and feels new. Very clean machine and has been running great and the battery last for hours. The shipping and packing were super! I LOVE that only the necessary software was installed since I detest bloatware. Excellent job. One small issue is that the date and time will not update automatically when the pc is brought on-line. It's not a big issue for me since I just set it manually. One issue about selecting this pc was that one of the side view pictures used in the ad (I'm guessing it was a stock photo) showed an optical drive. I thought that maybe the description omitted that, but unfortunately the verbal description was accurate and there was no optical drive installed. I suggest to others to review the description and compare against the stock photos and submit a question to eliminate any assumptions. I would buy again from this seller. Overall grade = A.

  • Yes
  • Yes
  • Didn't contact
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Larry H.
Ordered on 10/22/2020
Meh
11/6/2020 11:01:15 PM

Overaa good but the hdd has made noise since first boot. I am already trying top figure out hyow to replace it, opening case voids warranty and shipping back to seller seems a little pricey for new hdd.

  • Yes
  • Yes
  • Didn't contact
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